Back 2 New Cleaning

based on 2 reviews
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2 reviews about Back 2 New Cleaning

03 May 2017

Do not use this company, they did a rubbish job, charged me full price, and then never replied to my messages, or calls for help.

I had an operator come to my house, and his machine shorted out my mains power no more than 5 times. This stopped the machine from working, and meant we had to attempt to plug the machine into different power sockets all over my small unit to get it started again.
As soon as it would start, it would trip the power, and the machine would stop.
I paid $90 for what should have been less than 20 minutes worth of work for one room, and I ended up with a rubbish clean due to his machine tripping my power.

The operator was apologetic, but the job was not done well.
When I contacted the company the very same night I had no reply.
I waited for the long weekend to pass, and I contacted them again. I was told I would receive a call back from two different people. I never received a return call.
I contacted them again, and I explained again that I was unhappy with the job, and I was told to keep waiting for a phone call..
Don't waste your time, or money

Approximate cost: $90

31 Dec 2016

We are happy with carpet steam cleaning services. Back 2 name as name suggest turned our carpets look new. Very professional company.

Approximate cost: $120

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