Beauty & The Bees

4.9
based on 552 reviews

  • Shop 2 / 31-35 Salamanca Place, Hobart, TAS 7000
    Next to the ATM in Salamanca
  • 1800 688 563
  • 03 6236 9977
  • Visit our website
  • Opening Hours (Wednesday: 10AM - 3PM (store) 1-1.15 BREAK)
  • Payment methods
    most credit cards, direct deposit ( online orders) plus EFTPOS and cash instore
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552 reviews about Beauty & The Bees

verified email - 16 Jan 2013

Always beautiful products - always have arrived promptly and intact despite being posted from TAS to Melbourne. Also fantastic that no palm oil involved so our orang utan mates get to keep their habitat.

verified email - 06 Jan 2013

I ordered some handcream and soap online because I had their that their products were all natural and good for eczema sufferers. The products have been really beneficial in helping to treat my eczema.

Approximate cost: $30.00

verified email - 02 Jan 2013

Products are: amazing, natural, affordable, luxurious, smell decadent, major improvement on my skin after just a week! Service- professional yet personable and friendly- extremely helpful and thorough when seeking advice. Postage- super fast, you get great little free samples too! Just wished I was in tassie more to actually pop into the shop! These oroducts ( and now I solely use Beauty and the bees) have changed my life, fantastic! And safe to use on my 2 babies skin as well. Love it!

verified email - 01 Jan 2013

Again, thank you for the very prompt delivery of my order (hand cream, moisturisers, shampoo bars). I've been using your products for many years and now, with skin damaged by radiotherapy, the ABSOLUTE BEST soothing relief (and I've tried a few) is from your Honey and Olive Moisturiser

Approximate cost: $300

Beauty & The Bees 04 Feb 2013

Yes Elaine we feel for those cancer sufferers who continue to apply the familiar "sorbolene" style petrochemical creams and burn badly as a result...those who use our cream before and after report less burning and faster healing..tell all your friends! Take care Jill

22 Dec 2012

I believe I've found what I've been searching for - hair products that actually do what the manufacturers promise. The bounce and shine has come back to my chemically treated curls thanks to the honey silk hair conditioner bar. I absolutely love it. My colour also looks brighter. I've tried every known anti frizz and colour product all with the same results, dull, lifeless, frizzy hair. I also love the moroccan mud shampoo bar. I find the vinegar rinse works well, instead of water, to rinse off the conditioner which I leave on for a couple of minutes. I wish I'd found out about Beauty and the Bees a lot sooner.

Beauty & The Bees 04 Feb 2013

Thanks so much Anne-we believe in not putting out dud products and not making silly promises like all the anti-ageing bulldust!If we had a million dollars at our disposal trust me we would let everyone know about it! ;-) You can help by sharing this review on your Facebook page with everyone you know! Jill

verified email - 30 Nov 2012

I have received your products and used them. They are amazing!I do love them! I'd like to distribute your products in HongKong and China ! And I have called you but you are so busy~send the email but not received~join you on the facebook but not result. Is there anything mistake?Is there any fans sincerely more than me?:) Please give some patience to a foreigner~:) I am looking forward to hearing from you ~ [email protected] Yanling

Approximate cost: $150

Beauty & The Bees 03 Dec 2012

Hi Yanling Thanks for your kind words. Have replied via Facebook and on the email that you have given me giving the details that you need- look forward to hearing from you by email.Jill Saunders

verified email - 29 Nov 2012

I tried the conditioning bar and wow I am impressed. I was a little hesitant at first but it does make my hair nice a soft. Great job now I can take it with me when we go away instead of using conditioner purchased from the supermarket as I can't carry the apple cider vinegar.

Thanks Beauty and Bees for another wonderful product
Regards
Karen

Beauty & The Bees 03 Dec 2012

Hi Karen Glad that you like our Conditioning Bar- and as you say great for travelling. We can't make them fast enough! Jill

verified email - 25 Nov 2012

I have dry cracking hands diagnosed as contact dermatitis. I have tried a range of creams prescribed by doctors to more natural products with little or short-lived success. When I used the Beauty and Bees moisture cream my hands improved dramatically in a short time. The cream is very nourishing and rebuilding. The business uses express post, which although the postage fee is based on weight, ensures it is received quickly.

Beauty & The Bees 03 Dec 2012

Thanks Jen, yes this is the original cream that I began to make 20 years ago and proves that quality stands the test of time- thanks so much for posting. Jill

verified email - 15 Nov 2012

Since using Beauty & The Bees products, my skin and hair have improved. No more flaky itchy skin on my legs or in my hair. The product is not cheap, but then, you only get what you pay for these days and I thoroughly recommend their products - and it is a NATURAL product - no nasty additives in their products!

Beauty & The Bees 03 Dec 2012

Hi Mariw, Glad to hear that you are enjoying your products!Quality like this costs to make, but as you say in this instance ( not so true with mainstream skincare which is MUCH more expensive) you actually get what you pay for ;-) Take care Jill

verified email - 06 Nov 2012

Worst customer service i have ever come across. Very abrupt email from the company after i asked for some information cercerning a product and they couldnt even get my name right. Could not answer my question personally, just directed me to the FAQ sheet which did not answer my questions at all and when i emailed the company again the email that i received was very condescending and made me even more annoyed at their lack of helpfulness. I do like the products but the lack of customer service really put me off using them again.

Approximate cost: $55.00

lindamarees 06 Nov 2012

This company has emailed me twice and i am still not satisfied with their response :(

Beauty & The Bees 07 Nov 2012

Hi Linda.I am responding to this publicly because I have tried every way to satisfy you, try to answer your questions, remain polite and courteous, but to no avail.
We are a small business who value our clients very highly- as overwhelmingly evident by the 162 positive, independant reviews here.
You were angry that I did not respond to your enquiry instantly and fully on the day it was sent ( I explained that we were shortstaffed and apologised for the late, initially brief response, and asked quickly if you had read our shampoo bar FAQ's which is what we send to all enquiries of this type, so that people get information which is likely to solve their issue in 9 out of 10 cases) but I was snowed under.
Sending that brief question seemed to enrage you further, so I sent another mail mail giving more detailed answers as best I could, again asking if you had read our Shampoo bar FAQ ( and telling you where that was situated on the website, agreeing that it was hard to find)so that I could dig down further and find out if that answered your question satisfactorily.
If not, as we always do, explore issues until we reach a conclusion for the customer- as evident by all the positive feedback here.
In 20 years I have never had a customer that we could not satisfy until now, and frankly I am not sure what else I could do, but whatever it is I clearly haven't done it which is most unfortunate!
My staff too, having looked at your communications are at a loss as to what they or I could say or handle your query any better or differently, and incidentally I used capitals in my mails such as "less is DEFINITELY more with the conditioner bar" to emphasise the minimal useage required and was in no way meant rudely as you suggest.
I would indeed have offered you- as you suggested in your last mail to me- a discounted purchase of a vinegar rinse if I had been able to enter into a reasonable dialogue- but honestly, nomatter what we do at this point, would that have made a difference?
If you give us a call we are quite happy to refund you your purchase, which is our policy as always. Jill Saunders

lindamarees 08 Nov 2012

The fact that you never once mentioned a refund has also baffled me. Your staff are obviously going to side with you as you are their employer. I think we need to agree to dassagree that i did not like your customer service and you did not want me as a customer. I will be contacting you shortly for a refund.

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