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Best Price Pool Equipment

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Business details

Opening hours

Monday:

9am-5pm

Tuesday:

9am-5pm

Wednesday:

9am-5pm

Thursday:

9am-5pm

Friday:

9am-5pm

Saturday:

9am-12:30pm

Sunday:

9am-12:30pm

Public Holidays:

Closed

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Portfolio

Reviews for Best Price Pool Equipment (31)

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5.0
31 reviews
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30
4 star icon
1
3 star icon
0
2 star icon
0
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0
Service Rating
5.0
Quality Rating
4.9
Value Rating
5.0
simont632
1 review · 600 points
verified email - 31 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My new filter order was delivered ahead of time with clear instructions and all the components I needed to Install it. And my receipt was neatly attached in a plastic sleeve. And did I mention the price was the best I could find too? Thanks Nicole. '

7759db12
1 review · 600 points
verified email - 25 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole,
Our Davey sand filter developed an issue 8 years after we purchased from Best Price Pool Equipment. Following a call to you explaining the fault and a few photos we were contacted by Davey and a brand new unit was not just provided but installed by a Davey technician along with replacement zelbrite. Now that is service at its best! Thank you Davey and thank you Nicole, we have no hesitation in recommending businesses that stand behind their products and you both do that admirably.
Kind regards,

murray-ralph234
1 review · 400 points
06 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole
Just wanted to thank you for your great customer service in dealing with an issue regarding a sand filter. You were prompt in your response and facilated a great out come with your product supplier.

Regards Murray

victorl695
1 review · 400 points
27 Aug 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole ,

Just wanted to say thank you again for your prompt and excellent service.I've installed the pump and it runs so smooth.

Regards

Victor

Thanks Victor, I really appreciate it. We hope the pump is not only a lot quieter for you but much more energy efficient.

nickp187
1 review · 600 points
verified email - 23 Aug 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for helping me with my pool needs. In the end I got a replacement pump, chlorinator and filter and I was very impressed by the advice, service, price and installation given. You were fast and efficient and gave me what I wanted. Thank you Nicole and the team.

Approximate cost: $2500

Thanks so much for taking the time to provide such a nice review, it was a pleasure assisting you

hayleyk95
1 review · 400 points
14 Aug 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best Price Pool Supplies are the best! At everything - outstanding prompt service which is a rare quality these days, competitive prices and fast delivery. Dealing with Nicole via email for a couple of weeks was so easy and she responded to my enquiries almost immediately. Once I made my decision I rang Nicole and found her to be so pleasant and I knew I had made the right decision to deal with Best Price Pool Supplies!! One very happy, satisfied customer! Recommend them for all your pool supplies!

Thanks so much Hayley, what a wonderfully kind review. It was a real pleasure assisting you and I am thrilled you are happy with your purchases from us.

gordon-p
1 review · 600 points
verified email - 16 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole,

Just letting you know the part arrived today.

Yet again your business / customer service excels.

Keep it up -It's a pity a few other operations couldn't learn by your example.

And a deserving thankyou to Zodiac Aftersales -thank you for your prompt assistance

Kind regards

Gordon

lynettec845
1 review · 600 points
verified email - 11 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Nicole
Again I just want to say thankyou for a fast easy transaction. I honestly didnt expect to receive cleaner today, it was only ordered yesterday and transaction is still pending on my credit card.
I only wish some other businesses would follow your businesses practices, thats why I keep returning.
Thankyou

paule272
1 review · 600 points
verified email - 17 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would just like to say a big thankyou, for the great service you supply, the filter I ordered arrived the next day bright and early and I had it fitted within a couple of hours, all the pipe and fittings etc is a fantastic inclusion that makes the whole process a breeze.
Thanks again
Regards
Paul

andrew-p964
1 review · 600 points
verified email - 22 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you so much nicole. Your shop is great. I was very happy and satisfied when I left. The staff new exactly what I needed to get my pool sorted..had everything in stock..and at around half the price I would of payed at my normal pool shop. Thanks Nicole and staff..sincerely a customer for life Andrew

Approximate cost: $500

Thanks so much Andrew, the staff were so thrilled you took valuable time to give such kind feedback.

markr714
1 review · 600 points
verified email - 01 Dec 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After emailing a few online pool equipment suppliers and not even receiving a reply, I wouldn't hesitate recommending Nicole and Best Price Pool Equipment to family, friends and anybody who is looking for pool supplies. From my initial email to the delivery of my blanket and roller, it was an absolute breeze and compared to the pool shops I saved hundreds of dollars. Thank you Nicole, I'm off for a swim...

Thanks Mark, it was a pleasure doing business with you. Enjoy the swim

brianw924
1 review · 600 points
verified email - 05 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

received parts for my MX8, fitted and working,!!!!! Not bad for 4 days from order, & a good price also, now for another three years of a very clean swimming pool, If only we could get service like this every where, wouldn't life be grand.
Many thanks
Brian

Thanks so much Brian, happy we were able to help

louises400
1 review · 600 points
verified email - 27 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dear Nicole,

I emailed you a couple of weeks ago because my pump was cutting out. I purchased it from your company just over 12 months ago.

I have been meaning to email you to thank & congratulate you and Davey for the prompt service. It turned out to be nothing (we unknowingly had a kick board placed too close to the air vent), but I was so grateful that it was looked at quickly. As someone who is extremely time poor, it makes life so much easier when someone responds to your email or phone call promptly & when the serviceman arrives at your house when they say they will!

I will certainly be using your services when next required & recommending you to my friends.

You should be proud of the service you provide.

With thanks,

Louise

Thanks for such a kind review, we have built a great relationship with Davey and they have the same commitment to customer service which makes it easy to help.

verified email - 03 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole

I purchased pump and chlorinator from you about 6 months ago and have asked you a number of questions regarding the pool and setting etc since and I have really been impressed with your willingness to help even when I do not use technical terms. You figure out what I am saying. It has taken the stress out of the hiccups I have experienced and my initial fear of ordering on line. ( I am baby boomers era) . You were recommended to me by a friend of mind and I am more than willing to recommend you to my friends.
thanks
Jenny

Thanks for the lovely review Jenny

gregh32
1 review · 0 points
verified email - 10 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole.

Just wanted to let you know what a fantastic product the Zodiac G2 cleaner is. It was very easy to install and I'd have to say I've never seen a cleaner climb the pool walls like this one does. I'm very impressed !

Regards,
Greg

Pleasure Greg, that is a real workhorse of a cleaner that one.

verified email - 13 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole

I purchased pump and chlorinator from you about 6 months ago and have asked you a number of questions regarding the pool and setting etc since. I have really been impressed with your willingness to help even when I do not use technical terms you managed to figured out what I was asking. This has taken the stress out of the hiccups I have experienced and addressed my initial fear of ordering on line. ( I am baby boomers era) . You were recommended to me by a friend of mine and I am more than willing to recommend you to my friends.
thanks
Jenny

paulp28
1 review · 0 points
verified email - 04 Oct 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would like to thank you all for the excellent customer service that you provided to me following lots of confusion regarding probes, chlorinators, circuit boards, and wiring.

I expect that the level of service that I received was well beyond what is required by law and am extremely grateful and impressed by your actions.

I'm also looking forward to telling my friends and colleagues about this positive experience, which makes a pleasant change to so many negative customer service experiences in the past.

Thanks again.

Regards

Paul

Thanks so much Paul, yes we have been in business 17 years now so we are here to provide an ongoing service for customers like you who need our help. Thanks for the nice review

tonic6
1 review · 0 points
verified email - 30 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole, thankyou so much for the prompt service and excellent help with the new pump. Works a treat.

It s so nice ringing and having someone who knows the products that best suit the job and at the best price.

Truley a pleasure to deal with,

Thankyou again

Toni

Thanks for taking the time to provide such nice feedback

eddya
1 review · 0 points
verified email - 04 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole,

Just a quick email to say that the chap that installed the pool equipment did an excellent job. He was very informative and gave good all round customer service !!

Thank also to you for arranging everything so promptly.

Kind
Regards,
Eddy

Thanks Eddy

rickw2
#1 in Madeley WA
1 review · 600 points
verified email - 03 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Complete over-haul of our pool filter and pool solar systems.

Fantastic work by Fantastic people by a Fantastic Business.
Couldn't be anymore happier with all the work they did for us and our pool.
Very friendly, professional and punctual - was a Fantastic experience and will be using them for all our pool needs and concerns.
Will recommend You and Your Business to anyone we have contact with when discussing pool services.

Thankyou Nicole and Scott and all your Team at Best Price Pool Equipment - You All are Truly Brilliant!!

Thanks for glowing review Rick, you are a pleasure to do business with and we look forward to continuing to offer you our assistance with your pool needs over the years.

bradc15
1 review · 0 points
verified email - 25 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just wanted to say a quick thank you for the fantastic and prompt service that you gave us- we will be using you for all our pool needs in future.. Wish every business was out there was like you!

Kind regards,

Brad

franki2
#2 in Midland WA
1 review · 600 points
verified email - 04 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I enquired about and purchased a pump leaf basket. Nicole was
prompt with her reply and costing of this product. When I as her
to invoice me it was done & despatched within 2 days. I have purchased items on other occasions with the same friendly and prompt service..That's what I call great customer service.
Thanks Nicole.
Frank

Nicevolve 04 Jul 2014

Thanks very much Frank, you are always a pleasure to deal with.

garethc2
1 review · 0 points
verified email - 19 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hello Nicole
I would like to thank you for the assistance you gave me with the selection of my new pool pump & salt chlorinator, the service was excellent, best price, fully installed & working within two days.
I know where I'll shop if I need pool equipment in the future…
Best wishes

Gareth

verified email - 05 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole
Pump in and working great
Nice and quiet too.
Many thanks again for such professional service.
Kind Regards
Darrell

andrewt17
1 review · 0 points
verified email - 21 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After ordering late yesterday afternoon,I have just opened my front door at 6:15am to find your delivery already here. I just wanted to write and send you my appreciation for your outstanding customer service. This is amongst the best service I have received from any organisation either here or abroad.

Regards

Andrew

melanier6
1 review · 0 points
verified email - 26 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole

Just want to say a big thanks pool e pump is in. You guys are amazing, wonderful service & great prices are a bonus. I have already told so many friends about you. Thanks again.

Thanks, Mel

leonp5
1 review · 0 points
verified email - 22 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Nicole,

Just wanted to say what fantastic warranty service we received.
I was blown away - I thought it was going to be a big drama and it was exactly the opposite.

I emailed you on a Sunday and less than a week I received the new cleaner in my pool.

Thanks to the Internet shopping for proof of purchase and thanks to zodiac for honouring the warranty.

Being in business and doing customer service training on a regular basis - this just gives me another story on how it should all work - you have created a raving fan and a promoter of both your businesses.

Thanks again - the wife is happy- the kids are swimming again and as I like to say - happy wife - happy life . . .

Keep doing what your doing - well done.

Enthusiastically
Leon

gillianh1
#3 in Attadale WA
1 review · 600 points
verified email - 03 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchase of pool equipment. Very fast sevice, extremely well informed re products and processes. Excellent prices, no fuss shopping. Nicole is a person of the highest integrity, I have bought from her over many years and now do not bother to look anywhere else. Extremely well packed and arrived promptly

Thanks so much Jill, you have been a wonderful customer over many years now and it is always a genuine pleasure assisting you

philfii 04 Feb 2014

Great review, thanks for sharing

verified email - 16 Oct 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used Nicole for all my pool equipment for many years! Always the best prices guaranteed! Soooo much cheaper than going to any pool shop! Great service and free delivery in Perth metro for most items! Always a speedy response if I email or call.
Certainly can not fault this business! Wish I had found them years ago!
If you own a pool....this company will serve you very well for all your pool needs at always competitive prices!

Approximate cost: $n/a

Thanks so much for the time you have taken to review us over the years, it is very much appreciated. We are always more than happy to help you with anything you ever need for your pool.

verified email - 10 Oct 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

this is also the second time we have used ,best price pool equipment'. the first time we bought a pool pump, we picked it up and installed it ourselves. The price was fantastic and literally half the price we had been quoted by our local pool shop.
This time round was a little different as we now live in melbourne and rent the house. We had a sneaky suspicion that it was the chlorinator but also wanted everything checking in case there was something else. Nicole emailed me all the chlorinator details/prices to take a look at and choose and then Scott when he went out on the call out would fit it at the same time if it turned out to be the problem. They also confirmed nothing else was wrong so very trustworthy as they could have told us anything as we are not able to check ourselves.

Quick, friendly service, great prices would definitely use again and recommend.

Thanks so much Annette, what a lovely review, it was our pleasure to assist you with the pool at your rental property here in Perth