10 reviews about BigScreen Cinemas

verified email - 09 Feb 2014

A quality experience right up there with any of the big name cinemas. Appropriate food options, clean cinemas, comfortable seating, clean toilets and friendly helpful staff. Ticket prices are reasonable but the food is quite expensive eg. Popcorn, softdrinks, lollies, chocolates etc. The new cafe serves delicious light snacks and is a welcome addition if you want to have a meal before or after your movie.

verified email - 08 Aug 2013

a great place for the whole family, budget tuesdays make it easy for a family day out with great entertainment. a lovely place clean and tidy and nice young staff on hand if you need any information about whats on. we took the kids to see monsters inc and they had a ball.

verified email - 02 Jul 2013

Its a bit of a shame they took away the gaming lounge for the young but the renovations have made it into one of the best on the Frasier coast, Staff are friendly, Always the latest movies and the cinemas have great quality sound and picture!

In addition there's not a Cafe and everything is really cheap including tickets and candy bar!

Note tho: There is no EFTPOS at the counter, However there is a ATM in the ticketing area.

Approximate cost: $13

verified email - 31 May 2013

Having moved from a large cinema complex in Bendigo, Victoria we were a little worried about the cinema facilities in Hervey Bay....we had no need to worry...fantastic set up and the staff are so helpful and friendly. All the latest movies just "up the road" from us, parking no problem and we have yet to strike any overcrowding...just love it!

verified email - 28 Apr 2013

Being the only cinema in Hervey Bay, I really appreciate the availability of this Bigscreen cinema, which provides perfect entertainment to anyone from kids, couples to the whole family. What I like about it in particular is the choc-top ice-cream that you can buy from the kiosk. Inside the ice-cream, there are several macademia nuts mixed in which gives crunchiness while indulging the ice-cream. It's a great item to enjoy while watching your favourite movie!

verified email - 14 Apr 2013

Wonderful cinema complex of of 4 cinemas- always up to date-
Something for everyone-
Friendly staff- very clean centre- hosts special days too-
Pensioner day Tuesday- yummy popcorn and of course sweets and drinks- close to transport and shops- restaurants-KFC - Maccas- Pizza Hut -2d- $9 3D $11 from 9 am to even 11pm starts- I love taking my GRANDKIDS here- we can eat lunch before or Dinner before or After or even supper across the road- an all day or all evening time out- very nice setting- always a joy to visit and watch the latest movies- senior card and pensioner card discounts too-

Approximate cost: $11

verified email - 01 Oct 2012

We always enjoy going to the Cinemas in Hervey Bay ... good pricing, great service from friendly staff, always clean and tidy including clean toilets. The screen and sound are great with plenty of current movies always screening.

verified email - 03 Aug 2012

the cinema is very modern- up to date- great venue- much cheaper than most cinemas - all are a little pricy for families- but here has special days and rates-- easy parking-very clean, very friendly- always a hot with failies, groups etc-pop corn, drinks etc plus entry all up around 18 pp

Approximate cost: $18

verified email - 20 Jul 2012

Strengths include significantly cheaper ticket prices compared to larger cinemas, but obviously given this you lose out on the big cinema glamour factor. Also, as may be much more significant for some than for others, the sound quality, image, screen size and acoustics suffer quite heavily as a result of being in a small and none purpose built building. The service is friendly and relaxed, and the confectionary is also much cheaper than one might expect, all in all its a cinema, and it does its job, its just not a night out.
Take note of cheap tuesdays, $9 per adult.

Approximate cost: $13

verified email - 01 Jun 2012

I think I would give this 3.5 stars out of 5, but wasn't given the option. Ultimately, it's a decent cinema, because the alternative is in Maryborough, and that one is fairly poxy and smells like feet. I've never understood why they have a giant sign out the front that says "Cinemas 6", yet there is only 5 screens, figure that one out. Their recent refurbishment of the lobby has certainly picked it up quite a bit in appearance which is much nicer when you walk in. However, the service that follows is often not great. Not always, but often. Some of the staff are nice and can have a joke, but some take their 'career' at the cinemas a bit too seriously. Often, their problems, become yours. They aren't problem solvers. When they run out of normal salted popcorn (yes, run out of popcorn), you can get the caramel flavoured popcorn (ooooohhh), but you've got to pay extra for it. Oh, i'm sorry you weren't prepared to cook extra popcorn. Same deal with drinks etc. They used to do good deals for buying tickets in bulk, but that's gone last time I checked now too. One time, and this was my fault, I turned up 5 minutes after the movie session had started. All the staff appeared to be lounging around in the lobby, we strolled in and offered to give them money and they wouldn't take it. Oh i'm sorry we missed out on 5 minutes of the 15 minutes of previews. It was too bad, what are you going to do about it?
However, like I said, the alternative is not great, so what do you do. They have no real competition and we all want to see movies.
Overall, it's still a good night out enjoying a movie (when they play the right film in the right cinema and get it in focus - that has happened - twice). I'm a huge movie buff, so I guess I'm extra disappointed when they get stuff wrong, but until there's better competition to keep them on their toes, we'll keep going back there. As a matter of fact, i'm going there tomorrow night! I have high standards of businesses, because if I was running them, they would be running a lot smoother. But i'm not, so i'll just tag along for the ride...

Approximate cost: $13.00

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