2 reviews about Blackburne

verified email - 16 Sep 2017

POSTED 3/11/2017

An incident of a car break in and theft occurred on 27/8/2017. Blackburn did not post details of the offender and tried to cover up (Hush Hush) the matter. As a consequence after two months another car was broken into and only then was the picture of the offender put on display. I went to a lot of difficult trying to find out why and how the first car break in happened.

Please be really cautious when choosing your strata and property manager as a choice of an incompetent organisation like Blackburn can only mean a lifetime of regret and distress. If you want to know why you should choose any other company besides Blackburn feel free to contact me on O45I 225 72O . I will be happy to give you some useful pointers.
The reality is very different from what is actually promised on the website. Being with Blackburn for Seven years I can share my experience with you .

BETTER SAFE THEN SORRY! with Blackburn

POSTED 21/9/2017

Highly Unsatisfactory service as strata managers! A car belonging to my friend parked in my car bay was broken into, the window smashed and valuables stolen. Blackburn refused to pass on the security camera footage. The attitude of the staff was extremely callous and lackadaisical.

They claim to have passed on the footage to the police. However no incident report number or details of the police officers with the information can be provided by Blackburn and the police have not been issued with any footage.
Withholding evidence of a crime amounts to being an accomplice to it.
I would advice against choosing Blackburn as property or strata managers unless you are happy with substandard service!

Approximate cost: $3200

Blackburne 18 Sep 2017

Hi Albino, we're sorry to hear about your friend's car and belongings and understand this is a frustrating situation. As advised by our Strata team, incidents must be reported to the Police by the individual as Blackburne Strata cannot do this on your behalf. The Council of Owners have chosen to supply footage directly to the Police on this occasion and not Blackburne Strata. If you would like to discuss this further, please contact the Head of Strata on 9429 5777. The Team at Blackburne.

verified email - 22 Mar 2013

Previous experiences with real estate agencies have been unpleasant, but Blackburne put an end to all that. They care about their clients. Are always helpful and understanding. Thanks Blackburne, our faith in real estate has been restored.

karenu3 22 Mar 2013

House inspections run smoothly. Staff are wonderful

Blackburne 13 May 2015

HI Karenu3, thank you so much for your positive feedback! We always welcome testimonials from happy clients. Thanks again!

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account