We had a major problem with a desk top and took it there on a Friday morning. The staff immediately diagnosed the problem and rectified it while we waited. Excellent customer service and the costs were very, very reasonable. I will contact them for my next computer. Many thanks to the staff.
Metroguard Security PL

Fixed my computer promptly and professionally. Thanks.

Wasn't able to fix the problem, NO charge and referred me to a company that may be able to help

Hice was extremely helpful and polite and very quickly fixed my phone and email.
Very grateful Hice and so happy to recommend you.
Monica

They are very efficient and professional. Negotiated a free screen replacement under Australian Consumer Laws for my 2 year old laptop.

As a pensioner who struggles with using computers at times, I was extremely grateful for the help and service I received at Blue Mountains Computers. He was extremely friendly, and polite. Oh, and it worked! Thanks.

Internet problems again. Resolved by BMC. Great team and very professional. Pleasure to recommend them to all.

Accurate diagnosis of our computer, fast service and friendly guys

Needed a new battery for a mac laptop that had a battery that was badly swollen.
Apple recommended BMC after I was quoted $800 by another business in the CBD.
I ended up being quoted a third of that, including parts and labour. Hass explained everything clearly and did a great job. I got my computer back fully tested and the replacement parts were genuine Apple. They also guarantee their work and tell you to bring it back immediately if there are any issues.
These guys are our family’s new computer go-to business.

Approximate cost: $260

Always helpful and a pleasure to deal with! I have already recommended BMC to others and very happy to so again. Excellent service.

As a cynical 71yr young computer user it was great to deal with people who knew what they were doing and you could trust.
Good service at a reasonable price. Thanks Chris

Joshua at BMC Springwood fixed a PC network connection issue that was driving me mad for weeks in about 10 minutes. Amazing and outstanding prompt professional effort.

Blue Mountains Computers dealt with my Mac issue to my complete satisfaction and in a timely fashion. Especially good as this particular job involved retro equipment (iMac G4). Very competent service.

Approximate cost: $120

excellent service and work performance

Chris and William provided clear communication, delivered on time and did a first class job setting up my new computer. Would recommend to a friend.

Very happy! My laptop was fixed and cleaned in 2 days. Shorter than the time promised. Now working like a new one!

Approximate cost: $150

Chris was highly professional and very efficient in his service - and he waved his magic wand over my MacBook Air and Voila! - it was operating again. I would definitely recommend this business for your computer repair needs and I will be returning if I have a problem with my Mac again.

Outstanding service. Very prompt and very helpful. Staff have exceptional computer and technology knowledge. They go out of their way to solve any questions and have your item up and running in no time. I took in my iphone and they had the issue sorted in no time. Highly recommend this business as professional experts in their field.

Ease of service. Professional manner and office. Clear time frame for repair given and delivered. Reasonable price.

Fair quote, good prompt service. I have used their services many times, always with a successful outcome

Blue Mountains Computers went above and beyond to solve my computer issues. I had a faulty power adapter and brought the computer in for repair. Not only did they replace the power adapter but cleaned the system and reorganized everything to make it more user friendly and run much faster. Their fees were very reasonable and I now have a computer that works much better than I'd hoped for! They even carried my computer from the far for me!

My tablet was playing up this morning. Chris fixed it quickly. Inexpensive. Wouldn't go anywhere else

As a person who has been involved in computers/computing for 35 years, I was more than pleased with the efforts and advice today in the updating of a Macbook of some vintage. This included doubling the memory, a state-of-the-art faster drive and some software modifications and adjustments, all of which turned the "old" unit into something worthwhile and up-to-date and with a further life ahead.
One could not have expected a better result.
Based on this experience, a worthy organisation based on good advice, obvious technical skills and fair prices , all of which being realistic and justified.
Many thanks.

Rex Williams
Springwood.

Clear, reliable and timely communication and service, which I appreciated. Feel like you guys care about the way you do what you do. Thank you!

Service was wonderful. My laptop was repaired quickly & I was updated of progress at all times. Would highly recommend.

All staff were very pleasant & helpful, had laptop repaired in no time. Have no problem in recommending business.

Great customer service. They kept me informed as to the progress of repairs at all times. We have now used this company twice and been very impressed both times.

My husband drooped out PC off for a fan replacement, we were advised around a 4 day timeframe the PC was fixed in 1 day, Liam even carried the PC to the car for me when I came to pick up; polite and professional service. We will certainly use there services again if required. Steve and Trish.

Approximate cost: $120

My daughter's laptop magically disposed of her uni assignment she'd spent months working on and polishing. Blue Mountains Computers found the assignment well before the due date. Thanks, guys!! Highly recommended for any computer problems.

Excellent service. The staff are friendly and extremely helpful. They were able to diagnose what was wrong and then quickly fixed it. Good price. I would highly recommend them.