Blue Mountains Computers

5.0
based on 281 reviews

Customer Approved
“We make customer
service a priority”

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281 reviews about Blue Mountains Computers

13 Mar 2015

Hess has always looked after my computers and has recently made a website for my business, which has generated a lot of business in the cyber world. Thank you again for helping my business grow to its full potential.

verified email - 13 Mar 2015

Had fair few things I needed help with:
1. Had important data recovered from accidentally formatted Hard drive.
2. BMC helped me get rid of some kind of super annoying and disabling Virus remotely with out having to spend time to take my computer there. Which was highly appreciated.
3. Most important of all BMC revived my dead front desk computer which my business could not do without, & it was done in a manner which was much more efficiently that I thought was possible.
Really appreciate your help & professionalism, both me & my team will be highly recommending you to anyone we know.

03 Mar 2015

I have been a customer for many years and they have been fantastic support from the day I started. I would happily recommend Blue Mountains Computers to all my family and friends.

12 Feb 2015

I had email problems with a Mac and all attempts at resolving the problem were ineffective and quite a number of support services had been tried. The service by Hess at Blue Mountains computers was friendly, prompt and effective. I am so relieved to have found a reliable technician for my computer dilemmas. It was also very good value.

verified email - 12 Feb 2015

I wish to thank you for your recent work with us at Blue Mountains Funerals. We came to you with a “fairly complex” problem, not only did you diagnose you did it promptly you kept us informed at every stage and you explained it to us
in plain language that we all understood !
Now that we are up running again I am grateful for the long term strategic approach that you have outlined for us going forward and I am confident that it will ensure our IT will be reliable and safe. By the way, I also liked the up front and transparent pricing.
All the Best

12 Feb 2015

Having issues with our home computer. Problem was quickly solved. BMC made it look so easy. Hess know computers! The cost for his service was so much less than we expected. Honest, reliable and professional. Definitely recommend BMC.

11 Feb 2015

I have had several services from Hess , my last job was a complete system overhaul including 2 new drives one internal one external , on top of that a few other technical things that go over my head ..I'm no tech person ! Hess supplies an exceptional service , he is reliable , fast and he cares about his customers , he is my tech guy and he comes highly recommended !!!

Approximate cost: $620

11 Feb 2015

Hess upgraded all of my computer equipment and now has it purring to perfection. He spend ages on the phone with Telstra trying to track down a missing line. On completion of install he monitored operations to ensure that there were no issues with computers. All of my quote options were explained before the job and it was clear, even at that stage, that I was in for the ride of my life and I have enjoyed every bit of it.

Approximate cost: $5,000

verified email - 11 Feb 2015

I contacted Hess out of the blue about a computer problem and the service and support I received was second to none. Hess's customer service and computer knowledge is top rate and I would highly recommend BMC if you are after a top rate service. Shawn

11 Feb 2015

BMC is the only IT business we use. They are always happy to help, get the job done fast and to a high standard.

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