Computer sales
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Remote access
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Onsite Repair
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Friendly and helpful, they care about their customers. They made sure I was informed of what was going on and kept me updated.
Approximate cost: $50
A big thank you to Chris at Blue Mountains Computers, he's unreal in helping customers, extremely good at what he does, and has great customer service, my dealings on 2 occasions has been exemplary.
Thank you Ann S
Went for some help today and bloke was very generous with his time and knowledge for what he knew would not generate him a sale. I will though go back there to get a few things fixed which I've been putting off for a while now as I see great customer service as a sign of a quality and reliable business.
Hess and his crew were awesome. They took the time to listen to my problem and were able to solve it in a quick manner. I'm so pleased and thankful.
The best computer repairers you could wish for.
Extremely friendly, very very professional and so
reasonable.
We are grateful and appreciate their fantastic work
Hess is knowledgeable, friendly, prompt, very reasonable on price, gives sound advice and is one of the most pleasant people you will ever meet. He explains things so that even a non- technical person can understand what is said. You won't find better !
Great customer service.
Look no further if you need a computer tech in the Mountains.
These guys want the customer to leave happy, Not broke.
Excellent customer service. Provided an upfront estimate of costs as well as alternatives that would save me money. Communicated clearly at every step of the service. Definitely going to use them again.
As a walk in customer seeking advice, I was thoroughly impressed by the owner taking the time to walk me through the options available and even recommending those in which he would derive no benefit. Hess was the consummate professional who has the technical knowledge and experience and importantly, willing to share it. Thank you Hess.
Awesome Computer Techs! Not only replaced my Macs hardrive But retrieved precious photos I thought I had lost forever! Thank you so much! I Will never go to Apple again (Apple were useless!) Stay local everyone. You wont regret it!!!
Fantastic friendly service. Very prompt repair - we will definitely be back! Thank you. Highly recommended.
Chris at Blue Mountains computers managed to restore 3 external hard drives that stopped working at the same time. I was thrilled to get 15 years worth of photos and files back in only a few days! Fast, friendly and efficient service, I'd recommend them to anyone.
BMC provides a very professional and friendly service. I experienced a fast turnaround, with the end result being a repaired and much more efficient running laptop. I am so glad to see a great IT service operating in the Blue Mountains.
Highly recommended!
My computer seemed a lost cause but thanks to these guys it was fixed in just a few seconds at no charge. Will certainly recommend this company for friendly service as well especially to an older computer user.
Dropped in a dead (high end) laptop with very little hope of rescuing it. These guys restored it and turned it around in record time and for a very modest fee. So happy... I will certainly be using them again.
They fixed my computer in a matter of hours, are very polite and helpful to an older computer user. I would not hesitate to recommend this company.
Approximate cost: $150
As a professional software developer I needed a high end workstation, that was fast and just worked out of the box. No dramas, no issues, no problems. BMC delivered on all counts. Highly recommend any other small business to consider BMC for their next IT fit out.
Wonderfully helpful, friendly and efficient people. What more could you ask? My 10-year-old iMac is now rejuvenated and so am I.
Eric
I accessed the remote help service that this company provides as i am a visitor to the blue mountains and my iphone just went dead They were able to help be via my computer.
What a wonderful service provided by this company.
Thank you so much.
Linda Codling
Very helpful staff who managed to recover a lot of my lost, precious data. The phone calls and texts were consistent and prompt. 100% would recommend.
Approximate cost: $190
The lads at bmc were incredibly helpful in building a custom gaming pc for my son. They are very hands on and seem to take on any challenge.the communication was second to none always keeping us updated on work in progress.the product they supplied to us was superior quality and craftmanship and value for money.highly recommended.
My experience was great: work done recently on two occasions was professional, prompt and for a reasonable and competitive price. I would highly recommend their services to others!!
Robert
I was having a hard time figuring out what was wrong with my PC and they fixed it in less than a day free of charge
Approximate cost: $0
They were most helpful,told me what it would cost and it did.Was quick with repairs.
Most happy with all aspects of the transaction.
Staff were very helpful and polite as I am not very computer savvy. I am on holidays and had queries about my Surface Pro tablet. The staff were able to help with a couple of problems but not with one which I'll have to cope with until I get home.
Because not much time was needed to help me, no charge was made.
Approximate cost: $0.00
I have telephoned and/or dropped into BMC on several occasions and always been pleased with the service provided. Hess and Joseph are always so helpful...thanks BMC!
friendly ,helpful,informative competent, went above and beyond regarding my problems.joseph was very understanding and willing to surmount any changelles that I presented
I am very appreciative of the service i received from Blue Mountains Computers today. I had difficulty with my Macbook due to a mistake i made. From the initial phone call Joseph was courteous, respectful and kind. The problem was resolved quickly and free of charge! I was able to purchase the new charger cord i required on the spot.
I found the staff very Knowledgeable and easy to deal with. Their prices would be hard to beat and estimated repair time is very accurate. This is my first time, but I have recommended them to two others and will confidently continue to recommend
this company.
Not my first visit here. Always friendly people with great service and good pricing. Small business, local business, great business.