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Brilliance Removalists Melbourne

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Opening hours

Monday:

7:30 am - 6:00 pm

Tuesday:

7:30 am - 6:00 pm

Wednesday:

7:30 am - 6:00 pm

Thursday:

7:30 am - 6:00 pm

Friday:

7:30 am - 6:00 pm

Saturday:

8:00 am - 12:00 pm

Sunday:

Closed

Service awards

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About us

Are you looking for a trained, professional moving service for your home or office? Look no further. ...
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Portfolio

Reviews (46)

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06 Feb 2024
Professional service and team from start to finish!

These guys were amazing! I was reluctant to call them as I hadn’t heard of them before but they had great reviews in comparison to the other “well advertised/branded” companies.

Eddie told me their aim was to exceed our expectations! I thought at the time , now that’s a huge statement to make!

Paul organised dates and coordinated everything from our cars, dogs, boxes and was prompt in responding to any queries or requests (including extra boxes for packing to be delivered to us).

The boys who packed our kitchen were efficient and careful of our breakable items.

The team arrive on time on the day and worked so hard in Perth’s heat to move over 200 boxes and furniture etc. into the containers. They were respectful, polite, hard working and careful. A great synergy of people who obviously enjoy their work and each other’s company. Thank you Guill , Eddie, Paul and the Perth team at Brilliance for your hard work, and for looking after our life’s possessions ! You definitely exceeded our expectations!

Read more at: https://www.mymovingreviews.com/movers/brilliance-removalists-4840

Approximate cost: $23000

15 Nov 2023

Just wanted to say Gui and Fab who moved us last Wednesday were absolutely fantastic! Very polite, professional and moved us with ease!

Will recommend to any family and friends if needed :)

Approximate cost: $1500

25 Jul 2023

Nothing was too much trouble; these guys worked exceptionally hard and made the move much easier for us. Thanks!

24 Jul 2021

The Brilliance team (Ash and Shammar) arrived right on time and quickly got to work carefully moving our precious belongings. Despite a double booked move (body corporate issue) the guys stayed positive and we got though it in the end. They were very friendly and did an outstanding job! Would highly recommend!

17 Jun 2021

I have been in the removals business for some 6 years. I used brilliance services for my company today to transport and install furniture. Shammar and Victor turned up on time, followed all instructions carefully. They protected all my furniture and did not damage a single item. As a team they worked brilliantly with me and maintained constant communication at a very consistent pace. Very friendly pair of boys, lots of laughs and jokes along the way. Its extremely rare to find good removalists these days. I would highly recommend these guys over anyone else in Melbourne. Absoloute top job today and they are a credit to your company! We will definately use your services again.

Good luck, work smarter not harder!

Ryan - Hiphouse Property Styling

Approximate cost: $550

03 Aug 2020

Amazing, these guys definitely deserve 5 stars. Choosing a removalist is stressful. Comparing quotes, trying to make sure you don't end up with a cowboy, but trying not to get ripped off in the process. Brilliance made it easy. The quoting process was easy, Eddie & Guill were responsive and provided a very competitive price for our move. We booked for a 7am start and the team arrived bang on time. Fabio and Thieran were very professional. They were careful with our furniture, expertly handled fragile items, and worked at a very efficient pace to load a large townhouse into the truck in record time. We highly recommend Brillance Removalists, and if you get Fabio and Thieran you will be well looked after.

22 Sep 2019

These guys have been the best removalists we have ever had. Jose and Leo were amazing! Very friendly and exceptional service. They took fantastic care and nothing was damaged. Very efficient and hard workers. Thanks so much Jose and Leo. Highly recommend.

17 Aug 2019

This is the second time I’ve used this removal company and my expectations were met in every way. I’d give Jackson & Du 10 Stars they were professional, polite and careful with our belongings. No job too small with a smile on their face all day they went above and beyond to ensure our move went smoothly. Thanks for the laughs guys, you really did make the move a fun and stress free day
Cheers from Narelle & Maggie

02 Jul 2018

I have a mixed review, although the guys were friendly and turned up on time. I found they overcharged and I was also helping them move a lot of the smaller stuff. They seemed to take their time, 4.5 hours to move one person, maybe I paid for their coffee & lunch break. Next time I'll use a fixed rate mover.

Approximate cost: $610

Hi Debby, I feel sorry that you did not appreciate the job we did for you. Unfortunately, residential relocation depends not just about number of people or furniture, we have to count the both house access, if is apartment, if has stairs or double store house, also the furniture size and frangibility. We are busy company and we have 5 trucks. Each removalist team works about 35 hours per week and I don't think the need to work slow to make more money because at the end the day we want your recommendation to friends and family. That's the way to build business and not trie to make little extra money in small job.

06 Jun 2018

Well done chaps
My wife and I were very impressed with the care taken to do this removal .
I would gladly recommend your company to anyone .Thanks again
Mike & Dee Hines
Berwick

28 Dec 2017

We were moving from Keilor to Ballarat North, finally it happened! so I didn't know how to choose a good moving company. I've asked my friends and they recommended Brilliance. I've called to the office, there was very helpful manager, who answered all my questions and gave me an estimate. By the end of the move our movers Fabricio and Sam have done everything even faster! Guys were prompt and efficient, they didn't procrastinate, what I really appreciate.

We were moving from the 2 bedroom house, but anyway we already had a lot of furniture. I
was a little bit worried, because we have huge pull up bar stand and elliptical machine, but they disassembled it and delivered with care. I also have big mirror and TV, I had worries about... But everything was delivered safe with no problems, scratches or damages! Movers were using blankets, were shrinking parts of furniture that could be scratched while move.

We've bought lunch to guys and tipped them well, because the part with sports equipment was really tough and I was very happy with the job, guys did!

Thanks for making our move with no stress!

Approximate cost: $654

08 Dec 2017

We had a great experience with Thadeu and Wagner, they are both very kind and efficient with their job. Our furniture were wrapped carefully and handle with care. Highly recommend

Approximate cost: $780

27 Nov 2017

They arrived on time and the service was quick, efficient and polite. Would happly recommend them to anyone

21 Nov 2017

Amazing. Would definitely use Brilliance Services again, Im very happy, they are really professional team.

Approximate cost: $480

15 Nov 2017

Great, it was a long day but the boys powered through, I1d definitely use brilliance service again and I will recommend to everyone.
Thanks

Approximate cost: $670

14 Nov 2017

On time and diligent, worked solidly for the entire journey, from start to finish! LOVED the way our furniture was wrapped in plastic as part of the AWESOME service - Ricardo and Eli were fantastic! Thank you. I will recommend to all my friends

Approximate cost: $920

13 Nov 2017

Brilliant team. Thanks for your help and the fantastic service. No damage and great price. Prompt and great value.

08 Nov 2017

Very nice young men. Extremely polite and obliging. A credit to your company. I will recommend to all my family and friends.

08 Nov 2017

Fast, efficient, rebate. Treated all furniture as if it were theirs. This is the second time I have used this company and will continue to recommend them.

07 Nov 2017

Amazing work! The guys were easy going despite the heavy move involved. They went above and beyond, with good sense of humour. We will curtly use Brilliance Services again

verified email - 06 Nov 2017

From the prompt reply to the first email enquiry Talita and his team were out standing in their care and professionalism, The information given by Rafael when he visited the property was very informative and he pointed out many things to assist in the move that none of there competitors who quoted highlighted, This really helped the stress full experience of moving. Removal day came and Tadeu and Paul were very careful with all possessions as they packed and wrapped the entire contents of our 3 bedroom home and loaded it into truck, not was damaged and they placed in the right places in my house. Thanks so much

01 Nov 2017

Very happy with Brilliance Removalist Melbourne and would definitely recommend them to others. They had very friendly staff especially Tadeu and Josinei who did at great service . They were also extremely quick with getting all our belongings to where we were relocating so that made it a lot less stressful. Will be using brilliance Removals in the future if we decide to move again.

Approximate cost: $740

31 Oct 2017

They were absolutely amazing! on time, professional and most importantly careful with all my belongings. They went above and beyond for us and we are truly grateful! After some research research this was the best value for money removalist and with such a good experience right from the booking through to moving day.

Approximate cost: $540

verified email - 27 Jul 2017

Absolutely do not do business with these removalists. They have ruined our belongings, cost us a lot of money and when we applied for reasonable compensation, were downright rude, unprofessional and I believe had the audacity to lie. Having them investigated by the Victorian Consumer Commission and the bank is rescinding payment - save yourself the trouble and the extra money and hire someone else!

Hi Daniela, Thanks again for your feedback. I feel sorry to hear again that you did not approved the service we provided to yo. I just said again because you made sure to send that review for any source of review online. I just saw this review now because Word of Mouth just sent it for me today. Im not surprised about this review because you did the same review on google, true local and now Word of month.
Three month ago when you wrote the first review you said that you booked 8 ton truck and you got smaller truck and your belongs did fit in one load and you spend the follow day finalising the move and also that all my reviews are fake. Unfortunately, you did not realised that you are telling people also that Google is fake, Word of Month is fake and true Local are fake, Oneflare is fake, because they accept fake review. Just to let you know that we have about 150 review where people upload there reviews with pictures and the personal email, so is not possible to do fake review. Another point is, that when you booked you said that the office manage guarranted to you that your belongs fit. We never say that because we don't know you furniture tape, size and quantity, unless the operation visit your house see the items and mesure to know how many meters cubic has to be removed. On your first complain on Facebook you just complain about that. Four days later, after 2 weeks after the move you write another review on True Local mention that we damaged you wash machine hose. The only true you said that we ask the bank to refund the money, and they did. But, after I provided the bank the payment receipt that was debt and also the terms and conditions the bank refunded back my money. I don't know what you said to them, I just know that I have to prove that we did job to you. Another importante think you mention that I pause my facebook page, we did because you wrote there a lot of lies and words call me criminal .Regards to ACCC, we don't have any problem because we are Australia Registered Company, we are fully insured and we operate for more than 10 years.

danielab322 13 Oct 2017

Im sorry Eddie, are you quite well? Did you just ring and threaten my husband? This review was posted only today after I followed up my submission from 2 months ago when I wrote it. I'm not sure what craziness you are going on about Facebook but should you contact any member of my family to threaten them again and I will contact the police. Threatening and intimidation for an honest review - well you are showing yourself to be a reputable business. [Redacted generalisation comments]

danielab322 13 Oct 2017

I know you've read my comment as you referenced it when you again contact my husband in an attempt to intimidate and harass him. The police have now been notified, any further contact will be immediately reported.

verified email - 02 Mar 2017

I engaged Brilliance Removalists in Melbourne to move my father from a unit to a retirement community. They did an excellent job and their rates were really competitive. They 2 guys worked extremely hard in very hot conditions and went way beyond what we expected to make sure that the move went very smoothly.

verified email - 25 Jun 2016

Very happy with the service from this company. Moved a full household load of furniture and personal items to Burwood. Everything was packed perfectly and delivered to our place without any damaged . Very friendly service particularly from Veni. Would thoroughly recommend this company to anyone looking for a trouble and worry free move.

verified email - 02 Jun 2016

This is my second move with Brilliance and I am still impressed. I moved from a apartment with very steep and narrow stairs. They turned up on time, with a warning phone call 15 minutes before they get in my house. They loaded the truck faster , I appreciated that they were careful with everything. It all went very smoothly.

verified email - 17 May 2016

I organised my local move with Brilliance Removals. I found Talita from the depot easy to communicate with and she understood my concerns as I was unable to be present during the move. I entrusted my most treasured possessions to Vini and Leo, and they were fantastic in their care and concern for my properties and my "things".
Their timeliness is a testament to their integrity. Thank you

15 May 2016

I am always sceptical when dealing with removalists, but I am so glad that all these reviews were right. The removalists showed up on time, did everything quickly and it didn't break the bank. Will definitely use these guys again for my next move.

verified email - 07 May 2016

The boys that moved our house were fantastic from Bendigo to Point Lonsdale. Our furniture was well packed and nothing was too much trouble for them, they arrived on time and were very professional. I would definitely recommend Brilliance Removals to anyone. The boys that unpacked our belongings were also great and they had never seen furniture wrapped so good they were very impressed. Thank you Brilliance