Brisbane Roller Doors

4.6
based on 25 reviews

Write a review

25 reviews about Brisbane Roller Doors

verified email - 22 Sep 2022

We replaced our old Merlin Door lifting Mechanism (after 22 years) with a new Merlin MS105MYQ Belt drive. we got a prompt quote from Amanda and Brisbane Roller doors were able to do the install within a few days and worked around our schedule.
Turned up right on time, did a fantastic job, was very friendly and informative about the new lifter and the whole roller door function. Even gave us a replacement wall mount controller to cover the large hole left after the old one was removed.
Would very highly recommend this company to take care of any Roller door issue. 10/10 thank you. Andrew Wilkie

Approximate cost: $845

16 Dec 2021

We were very happy with prompt service and installation.
Steve knew his stuff. Christmas could be a bit lean this year

Anonymous
16 Nov 2021

Extremely friendly, professional and kept prices low. Would highly recommend Steve.

verified email - 30 Jan 2019

On day 7, job not even booked in yet...only more excuses why not today and more hot air promises from Heather who turned into a demon today when receiving follow-up call # 4 from me: rude, demeaning, passive aggressive and insulting. Strangely enough, the next company I called after her refusal of service and her spiteful invite, attended the site within the hour of my call, assessed and reported on the repair and helped to secure the garage again protecting the tenant's cars and belongings. Thank you for taking your egotistic self out of way of my professional duty of care today, Heather. It was a pleasure to deal instead with another company who understood real estate laws - it clearly isn't you. I won't bother you again. Agency Principal

verified email - 22 Jul 2018

These rogues charged my father, who was house sitting my house, $155 dollars to come and quote the job, telling him it needed to be replaced then wanted to come back and charge another $638 for the new one. I offered to get the new unit, even to pay their higher price compared to others who've since quoted me for free, if they took off the $155 that was already paid (needlessly as they did nothing of any value). Being a builder in Brisbane I find these unscrupulous business people disappointing, preying on old people. I've since had a cheeper price and great service and as I said to Brisbane Roller Doors at the time I'd not recommend anyone use them and I'll be advising anyone looking for doors or motors to use a different company.

Approximate cost: $155

We are sorry you feel you have experienced a bad service from us however as we did attend you property to diagnose the problem and secure your garage door on your fathers request. The charges were explained before attending site. A diagnoses is not a free service well maybe to the second company who attended because we already told you what the issue was with your motor unit. We could have & did offer to change the motor unit on the spot therefore waiving the service call & only charging the motor unit however that service was declined. Surely we are not expected to discount the second trip to change over the motor unit when it was offered the first time? That's a little bit unfair when after all we had done everthing & more than was asked of us.
Once again i'm sorry you feel this way.

20 Jan 2018

Very happy with the service and advice. They responded quickly, worked efficiently and cleanly and definitely knew their products. I would highly recommend this business.

11 Dec 2017

If all contractors were like this life would be a breeze. Great knowledge and advice on initial phone call. Prompt visit for quote with perfect communication. Always arrived promptly at my convenience. Installed my door with care and skill and cleaned up perfectly at end of job.
Thankyou Mike Miller IEAust, MIMechE, CPEng retired.

17 Nov 2017

Great service from Heather and the team, quick install of new Panel Door Motor and adjustment of existing door by tech on site, easy and friendly to deal with......thank you!!

11 Oct 2017

Great customer service over the phone Heather is amazing!!
Quality work
Great price
Really friendly easy to talk to they made the whole situation easy.
Highly recommend these guys!

Thanks Amy. Really appreciate the review. Enjoy your new automatic opener

10 Oct 2017

Friendly staff. Prompt quoting. Very competitive pricing. Took a little longer than expected to have our new door, but worth the wait, as it looks great & is almost silent compared to our old, damaged 'drawbridge'. Our previous door literally creaked & groaned all the way up & all the way down. Very noisy for us & our neighbours. The door also had sustained some damage. Thanks Heather & team.

Hi Sylvia. Damaged 'Drawbridge'? Could you please bring this to our attention as we are unsure what this means. Please contact our office to have this rectified.
The Install unfortunately did take a little longer as with our schedule and your working schedule we struggled to find a suitable time for us both but we got there in the end.
Thanks for your business. Any issues please give us a call and remember your 7 year Warranty on your new motor unit.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.