Brookwater Towing

check icon 4.4 (8)

Business details

Opening hours

Monday:

24/7

Tuesday:

24/7

Wednesday:

24/7

Thursday:

24/7

Friday:

24/7

Saturday:

24/7

Sunday:

24/7

Public Holidays:

24/7

Service awards

Reviews for Brookwater Towing (8)

Write a review
4.4
8 reviews
5 star icon
6
4 star icon
1
3 star icon
0
2 star icon
0
1 star icon
1
Service Rating
4.5
Quality Rating
4.5
Value Rating
4.5
anonymousa751
1 review · 600 points
verified email - 22 Nov 2015
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

This company is unscrupulous and damaged my car whilst towing it from a small shopping centre where I parked with the intention of buying from a shop in the centre when I returned after an hour. No I shouldn't have been parked there but to charge $440 makes this company thieves without a shred of conscience. And my car has been damaged in the process. I was verbally berated and shouted at when I tried to negotiate the fee. I was also threatened that add $44 per day would be added to hold the car so I had no choice but to collect it and use money for basics to come up with the exorbitant charge. I honestly had no idea the awful people out there in this industry. This is a heartless company enjoying the profits of scamming people out of money. They normally charge $180 to tow so how can $440 be justified. It is stealing and I do not know how these people live with their consciences.

Approximate cost: $440

kirstieh5
#2474 in
1 review · 450 points
21 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This company is such a great company to deal with. We deal with them for insurance work. And would recommend to anyone who would use them. Bruce is such a great guy, wonderful service. Keep up the good work

jasont8
1 review · 0 points
verified email - 08 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been using Brookwater towing for just over a year now, as I have found the attitude and service you get from Bruce and his boys absolutely brilliant. Having owned a mobile mechanical business, I quite often require vehicle tows, most times needing the tow truck operator to deal directly with my customers. The compliments I recieve from my customers regarding their encounters with Brookwater Towing have been amazing. I would not hesitate recommending them to anyone. Great job Brookwater, keep up the good work

04 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

best towing company around very pleasant and get job done right just what you need in time of an accident

03 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

. .

francesi
#26 in Hawthorn East VIC
1 review · 400 points
02 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are fantastic to work with, are always keeping me updated on the progress of the vehicle location and if there are any issues so I can chase things up for them

lindsayh3
#2 in Wacol QLD
1 review · 400 points
verified email - 02 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always prompt a quick phone call and a quote and all was under way with great friendly service,Great people to deal with.Never a problem.We have used them four or five times for different jobs in our business and always the same great service.

Approximate cost: $179.00

verified email - 04 May 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Try them for exceptional service. Very reliable. There when you need them. Very experienced has been in the industry a long time.