We are extremely happy with Bryan and Anne's service. After a disastrous change in agents, I went looking through WOMO and found their service. Their communication is excellent and extremely helpful. We have found their handyman services a great asset (and at very reasonable prices) for those little jobs that need to get done. This is just the sort of service we were looking for. Would be more than happy to recommend their services to anyone.
Bryan and Anne run a great business. After problems elsewhere, we moved the management of our house rental to them and have been extremely pleased we did. The contrast could not be greater: they are highly professional, 100 per cent responsive to requests from both us and tenants about matters like maintenance, unfailingly helpful, courteous and efficient. They have also been most helpful in linking us to their extensive network of trustworthy tradesmen We are often away, and feel very confident about leaving issues to them. We are very glad to have found them (on Womo) and see from the other reviews that our feelings are shared!
Bryan and Anne Baker have been highly professional, responsible, friendly and reliable. I am based in WA and given the distance it has been a great relief to have them looking after the property. The communication is excellent at all times.
They have been managing the property for nearly a year now and have no hesitation to fully recommend their services.
I has been a great pleasure to be delivered such high-quality services.
Bryan and Anne Baker are both very experienced in the Property Management business. They manage my rental property for me and I have found them to be extremely helpful, friendly, prompt and excellent in communicating with me along the whole process of seeking suitable tenants.
I have never had such a good rapport with a managing agent.
Their fees are well below their competitors and they provide a much higher standard of service.
Approximate cost: $5%
Before renting out our apartment, we canvassed various different property managers to work out who would have our best interests at heart. We were very impressed with what Anne and Bryan had to offer, and the service they have provided has been excellent. They've been managing our property very efficiently for nearly 18 months now, and provide a genuine and personal service. We are delighted!
Bryan Baker property management are managing my home while I'm living overseas for a while. I met with a few agents prior to making my decision. I found Bryan and Anne to be very pleasant and helpful from the first contact. Compared to the other agents I met, they were far more optimistic about the rental potential of my property. They provided me with a free professional photographer for the online advertising and successfully rented the property out within a week. Bryan went through the applications and discussed the potential tenants with me. The rent I am receiving is more than other local agents were estimating.
After two and a half months everything is going well, the rent is coming in and I am being kept up to date with any issues the tenants have. I am happy with the decision I made and will recommend Bryan and Anne to anyone who is looking for a property manager.
Could not fault the service we have received from Bryan & Anne. From our first call to them, it was obvious they have alot of experience and are very professional. They have worked hard for us and kept us informed at every stage. Exceptional, personalised service. Highly recommend!!
As managing agents for a rental property I have been delighted with the attention to detail and support.
I have had a property for 5 years and in that time have had about 4 PMs as I have either felt ripped off by their price or frustrated by their service.
Initially I signed up with Bryan Baker as their were the most price competitive but once I became their client I noticed the difference. The quality of service provided by Anne Baker is outstanding. In the past I had issues with the property/tenant and the process has been quite stressful but Anne has made the process stress free. I am sincerely glad I have found Bryan Baker Property Management, they have made things so much easier (and cheaper too).
That sounds good. They have been very helpful.
I used Bryan Baker PM services in the past (both as a tenant and landlord) and have come back to them. The quality of customer service is outstanding at what I believe is great value. (You should see property management fees in WA!!) I feel very comfortable that one of my most important assets is being well looked after- especially considering I am living interstate. I would most certainly recommend them.
Bryan and Anne was a delight to work with from sourcing tenants to recommending improvements. They even found great deal on our request over a weekend. I highly recommend their service. The honesty, hardworking aussie value is what I enjoy most.
very good agent
Bryan and Anne manage a rental property for me in Melbourne and I have absolutely no hesitation in recommending them. Given that I live overseas I have really come to rely on their advice and assistance and extensive network of trustworthy tradesmen. They are always available and prompt to return calls or respond to any maintenance issues as they arise. It has really taken the hassle out of managing my rental property "remotely". Given my experience with other property managers I have to say there is no comparison - they are the best by far!
I had an apartment vacant for a period of time. Luckily I hired Bryan & Anne and they got straight to action and quickly found me a good tenant. One of the best things is their continual communication and professionalism through out the process. They've been in pm for a long time so they really know what they're doing. I recommend them.
Bryan and Anne manage my two rental properties and are absolutely fantastic. They are proactive and nothing is too much trouble. They know their business really well and are pragmatic and helpful with their advice and guidance. After experiencing other property managers and their service, Anne and Bryan are outstanding and I highly recommend them.
Anne and Bryan look after my property in Northcote. I was very impressed when I contacted them with how prompt they were with arranging an open inspection. Within 1 week of my first phone call we had an open with 5 applications for my property and a tenant selected. You can tell that Anne and Bryan really care about their clients and want to do the best job they can for owners and tenants. I was so happy to find them and would not hesitate to recommend them to anyone looking for a well rounded, knowledgable and honest propert manager.
I was a previous customer of Anne and Bryan when they ran a Real Estate business in the inner north. Then, once they closed, I ended up going through about 3 or 4 different property management firms, in as many years. Once I heard they opened a dedicated property mgmt business again, I was delighted to come back. The professional service and personal attention I have experienced from Bryan Baker is second to none. No more late rent payments, No more dealing with someone different every single time I call. No more multiple phone calls and emails to get a response. I just get great service, a better leasing fee and most importantly, all issues are followed up on straight away. What really amazed me though, was once when my property was vacant, I came in on a Sunday to attend to some maintenance items, and found Anne busy cleaning the kitchen, ready for the new tenants who were moving in. Thanks Anne. That's dedication !
Since the properties have been placed under your management, we feel free of worries as you have taken care of everything and follow up what is necessary to be done.
Anne & Bryan have provided exceptional property management to myself over the past 20 years. Sadly, you do not get personal service these days where you always speak to the business owner every time you call. This is where Anne & Bryan excel, as you can tell they care about your needs and follow through with diligent care on every detail.
I cannot recommend them more highly and would strongly suggest that if you are not doing business with Anne & Bryan you are selling yourself short by not receiving the dedicated professional property management service you deserve, which is why I still have my business with them after 20 years of total satisfaction with no intention to change, as you don't receive such dedicated service that Anne & Bryan provide in the 21st century.
I have no hesitation in recommending you to future clients as you were very professional and very caring in everything you did. Very tolerant and co-operative and should I say patient in a very stressful world! Your easy-going nature and friendliness made it very easy to work with you in a business capacity and also personal...you treated us like family members.
Show care and understanding, responsive and responsible. Have my complete confidence throughout this over a decade of service in managing our property. I couldn't give a better recommendation.
We have two properties in inner city Melbourne and Bryan Baker have done an excellent job managing them. We have used them for over 5 years. Previously we were with another agent, but we found that we weren't getting the attention we needed. I liked the idea of using a company that was just focused on property management, rather than one that was primarily a sales organisation with rental tacked on. Bryan and Anne are very experienced, have good contacts to get repairs done and communication has always been very efficient.
These guys are not as 'salesy' as other agents, but I think that this actually works in your favour (as a landlord). At the end of the day, we just want to have good tenants and ensure that rents are paid in a timely manner and that reasonable tenant requests are met. I think that their honesty and professionalism is recognised and appreciated by tenants too.
We are very happy to recommend them (several of our friends now rent their properties through Bryan Baker too).
This service is pleasant and responsive and much better than other property managers we have dealt with.
Very happy so far. We hope this the beginning of many years of quality service to come. Anne and Bryan have already successfully handled a couple of disputes with the tenants that could have gotten out of hand if not for their open, professional way of dealing with such matters.
Very happy with service as very responsive and great to have professionals working looking after my investments - especially when reviewing options available to me when faced with requests from tenants, etc. Am looked after very well and would recommend others to use Bryan Baker Property Management without hesitation.
We have been in property investment for over 30 years and for a large portion of that time, we have relied most heavily on Anne and Bryan Baker to manage the bulk of our residential property portfolio in Victoria. Having dealt with numerous property management companies, we can honestly say that the Anne and Bryan Baker team is the best we have ever come across. Anne and Bryan would bend over backwards to ensure that our properties were well looked after and well presented to prospective tenants. Nothing is ever too difficult for Anne and Bryan. They clearly understand the inportance of cost minimisation for landlords and constantly seek opportunities for cost reduction. As a result of their professional and yet personal touch in property management, we achieved very high occupancy rates with minimal hassle. It is with great pleasure that we recommend the Anne and Bryan Baker brand - a brand that has a proven track record for proactive, results focussed and cost effective approach in property management services. We have recommended a lot of people to them and every single one of them have become passionate advocates of the Anne and Bryan Baker team like us.
its good to hear about a good real estate company