Buckingham Arms Hotel

check icon 3.9 (19)

Service awards

Reviews for Buckingham Arms Hotel (19)

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3.9
19 reviews
5 star icon
6
4 star icon
10
3 star icon
1
2 star icon
0
1 star icon
2
Service Rating
3.7
Quality Rating
3.9
Value Rating
3.7
loul200
1 review · 600 points
verified email - 08 Sep 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I am trying to support local businesses by ordering dinner a few nights a week. Today I chose your restaurant, The Buckingham Arms. I ordered through uber eats.

Half of my meal was missing. When I called to complain I spoke to the manager she claimed it was not on the order. She then said, " Oh it was at the bottom ".

I then had her say " you can come and drive and get it ". Well if that is how I wanted to get my meal, I would not have paid a ridiculously large delivery & service fee to get it delivered????

And the reason I get food delivered is that I am not driving at the moment.

So this left 1 substandard meal to feed 2 people.

Honestly, I am very disappointed with your Hotel and especially your Manager.


I would not recommend this hotel thanks to today's interaction. This is disheartening to me because I am a local!!!

verified email - 29 Jan 2017
Service Rating
3.0
Quality Rating
2.0
Value Rating
2.0

We hadn't been to "The Bucky" for a long time so we were looking forward to seeing how much it had changed when we went to a large function recently. Hmm... Thanks to a few extra people unexpectedly turning up, extra chairs were simply added, making it very difficult to eat or move. The hot food was mostly lukewarm at best and the chicken nuggets were so tough (and almost cold) that I could scarcely cut them with a knife. To be fair, the salad and dessert bars were pretty good. Would we go back? Not unless there is another function to attend.

verified email - 18 Apr 2015
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

When you have several friends who have a range of allergies & food sensitivities this has to be the easiest place to eat at. I have taken friends here several times in the last few months and each time my friends have been delighted. Good value, excellent salads and a good range of healthy & popular food, the only thing they don't do is provide another option to lettuce, no rocket, no spinach & I am allergic to lettuce! Staff are always welcoming too & Entertainment vouchers are well accepted.

verified email - 21 Aug 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

This venue is always great value for money. The food always looks and tastes amazing. Whether it's for a family dinner or an extended family get together, the Buckingham Arms is a great place to celebrate with great food.

verified email - 07 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

one of the best priced smorgasboards around, have been here frequently in the past 15 years, food is great and the dessert bar is one of my favourites, plenty to go around on this smorgasboard for everyone so go and enjoy it once great value for money

verified email - 21 Jun 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Have been here several times over the past 10 years or so. This seems, in my opinion, to be one of the last hotels with a good smorgasbord! I wish more hotels had buffets still! Most recently went here for a family birthday. I agree that the decor is dated but that doesn't bother me at all. The buffet is fantastic and is great for a family get-together.

Approximate cost: $30

watersport 21 Jun 2013

always enjoy eating here

verified email - 09 Jun 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I agree the furniture is a bit dated, but had a nice meal there with my family at the all you can eat buffett, was lots of different options to choice from, but have to recommend the freshly cooked donuts for dessert

verified email - 08 Jun 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The Buckingham Arms Hotel has bars and eating areas but it is mainly known for its smorgasbord. At the moment it has a winter seniors special at 21.00 which is great value for lunch. Although the room is somewhat dated in decor I enjoyed my meal. The meals are well cooked and something for everybody. Especially the desserts. I like having a little of this and a little of that. A good spot for a winter's lunch

verified email - 01 May 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Great food, great service. But atmosphere isn't too new. Furniture bit old. But none the less place was hygienic. Not too much variety in the food but ok for a once in a while visit. The pizzas were very nice with very crusty edges and we asked for extra sauce which was available as well. Would recommend for family outing but not a romantic date

Approximate cost: $25

verified email - 30 Apr 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I'm surprised all of the feedback on womo is so positive other sites have plenty of negative reviews.
I think it comes down to if you like the buffet experience.
I enjoy the smorgasboard experience, I think it's a lot more than going to a normal restaurant (at least for a change). It is very interesting to try bits of everything. Anyway more specifically about this restaurant:

The furniture and setting is dated (not changed at all since I went 10 years ago). However it does give the restaurant charm and didn't bother me.

It doesn't look like there is a huge variety of things to choose from (and wouldn't be very interesting if you went weekly), but for a once off visit there was still enough variety that both mine and my girlfriend's stomach hurt afterwards. We only took small servings of the things we were interested in but we left very, very full.

I found their pudding to be very nice (didn't know I liked pudding before that).

If the owner of this restaurant is reading this and wondering what they would need to do to raise my vote to a 5 star - it would be to include an soft-drink self-service (at no extra charge). They did have coffee and water available at no extra charge.

Approximate cost: $30

verified email - 22 Feb 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This place is still excellent value for what you get. Took the whole family there the other day and they all ate different things and loved it. Happy to have the variety that suits everyone.

verified email - 26 Nov 2012
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Absolutely terrible! I was very dissappointed with this place had not been there for probably 15 years and it has not changed one bit - the choice of food was deplorable for a smorgasboard and quality was very average! We only went as it was a friends birthday dinner and we certainly wont be returning - I had to ask at least 3 times for food to be replenished there just wasnt enough for the amount of people they cram into the place.

Approximate cost: $36.90

verified email - 03 Aug 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The home of adelaide's first and most famous Smorgasboard.
Awarded for best family Restaurant in South Australia.
Set price buffet with loads of variety. Hot entree, fresh salads, roast meats and cold platters. Very friendly service and great

13 May 2011
Service Rating
4.0
Quality Rating
5.0
Value Rating
3.0

The qualtity for a full range buffet has to be one of the best in Adelaide. I love the doghnut and ice cream machines. Lots of seafood and roasts, delicious desserts. The service is good. It is the sort of place you go to when you want to splash out a little.

verified email - 31 Dec 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

An old-time favourite and pioneer of the quality Buffet, The Buchingham Arms offers a great selection of sweet and savoury dishes, amongst an atmosphere of class and ambience. The service is professional, and you're guaranteed a winner for holding any tiype of celebration here.

verified email - 16 Nov 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This is the king of buffets in Adelaide. They have a good range of foods and they are all of good quality, considering the style of service. The desserts are a favourite. The staff are friendly and they always seem to keep the buffet well stocked. :)

verified email - 14 Oct 2008
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This has got to be the clear winner for Buffets in Australia. The range is amazing. My sister is very a fussy eater and she loves it here. my daughter just loves the doughnuts and ice cream deserts. We go here probably three -four times a year and love it everytime....

verified email - 06 Jun 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

If you want to go somewhere where even the fusiest of eaters will be pleased this is the place! They do a great all-you-can-eat at a very good price for what is on offer. Definitely a winner!

verified email - 20 May 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This is a well-known instituation in Adelaide and they are well known for their extensive smorgasbord lunches and dinners, with something for everyone. Feast on seafood, cold meats and salads, hot finger food, roast and hot dishes, soup, and good selection of desserts. The kids can make their own ice cream sundaes with soft serve icecream and a range of toppings, and all ages seem to enjoy the hot doughnuts. There is a fair selection to choose from the wine list as well. Seniors discount available and bookings advisable on weekends.