Budget Rent A Car

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Service awards

Reviews (15)

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verified email - 30 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I often use Budget rent a car when my family come from overseas. The cars are clean and it is fantastic you can book online.

Approximate cost: $250

07 Jul 2015
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Hit and miss, sometimes excellent other times not so good service wise. However cars are ok, good rates I always recommend reduced excess cover. Available in most areas

Approximate cost: $250

sians3
#1 in Manly Vale NSW
335 reviews · 26990 points
verified email - 23 Jun 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

When my friends came from overseas to visit, we hired a car from Budget Rent A Car for the to get around in. These people are very easy to deal with and fast too!

Approximate cost: $260

verified email - 27 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
3.0

I've used last week and regularly use them. The team are great, cars are quality and clean. More expensive than cheaper rentals but I need reliability.

Approximate cost: $240

verified email - 18 Apr 2013
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

My company hired a car for me for a trip to Melbourne, The woman at the desk was very helpful and understanding of my confusion when I believed my company had already paid for the car rental. Once we organised the finances I waited for the car for around 20 minutes, which wasn't included in my busy time schedule for the day. I was given a different car than we had just been allocated, however I was still charged at the rate I was quoted. (I believe this car was an upgrade)
I would use budget again, they provide a great service all across Australia and I can also collect my frequent flyer Qantas points when I book.

Approximate cost: $90

verified email - 05 Apr 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Used this service when interstate for a wedding. Car was ready and exactly what we had ordered. Clean and tidy. Nice to drive. Very easy to drop off. Hassle free

verified email - 02 Mar 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

when my big family come to sydney for a visit. i have to rent a mini bus. the booking was made online and really easy to choose which one suit me and payment is made by credit card. the pickup point is very convenience and there is a lot of choices to pick up and return the vehicle when we are done with it. quite happy with the service.

02 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

When in Newcastle, I hired a van because we had 6 people to travel to a friends wedding. Perfectly clean, easy to book, even got to choose the colour! Very happy, not one issue

verified email - 02 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We visit relatives in Brisbane a couple of times each year. Only use Budget rental cars. We book via the internet and after a long flight we have always been welcomed by people who have been trained in all aspects of their job. Paperwork ready, car ready and we are off. Can't beat them for price either.

itgirl41 02 Mar 2013

We are off to Gold Coast soon, will check them out

verified email - 28 Feb 2013
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

Hired a 3 tonne truck from the Hoppers Crossing branch. Price was reasonable for the weekend hire, made moving house a lot easier for us. Good, friendly service at the branch.

Approximate cost: $295.00

verified email - 14 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Some delightful "car owner" thought my car was a parking bay - anyway to cut a long story short, I was instantly without a car, Budget Rent A Car in Croydon North were there to help me straight away, the car was clean, before leaving the rental, the sales person went around the car, making notes on scratches and marks from previous rentals. They offer bonus fly buy rewards for renting their vehicles. All up, I was very happy with the service, and the cost budget rent a car offer. Thumbs up!

verified email - 04 Jan 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've rented with Budget for 3 times. Bookings were always done online. The process is simple, they send out a confirmation via email after your online booking, and all you need is to collect on the day with the booking number. And they always deliver! The cars are clean and in excellent condition. They are friendly and open to special requests: I used a wrong credit card once, and they credited back the amt and subsequently I paid with another card. They did free upgrades for me all 3 times. All you need is to park the car and drop the keys at the counter. Will go back to them again. And their prices are better than the other prestigious car rental companies.

verified email - 12 Nov 2010
Service Rating
3.0
Quality Rating
5.0
Value Rating
5.0

I've rented through budget twice now, and the cars have been in great condition, the staff were friendly and helpful, and they have the best prices in town. The only issue I had was the service was a little slow, and we had wanted to leave by a certain time. It hasn't changed my mind about using them again in the future though.

verified email - 03 Sep 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Told by Dealer that repairs on my car were gunna take 10 days - just one ph call & a car was witing for me. During the hire period, I was advised that repairs would take longer than expected - again just a phone call & extending the hire period was no problem.

verified email - 16 Jun 2008
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Had a booking over the internet for a car for 1 day price $55. Got to Mackay airport where the person who was not at all helpful said it is wrong and it will cost over $100. Showed the paper work and she said nothing she can do the computer is down and she is not able to ring anyone. This is just pathetic service as we had the quote in our hands and they would not honour it

Approximate cost: $0