Bunnings

I am a Bunnings fan,but extremely disappointed with the garden dept.
I know the weather has been changeable but stock was sick or dying,does noone tend to watering?
I bought parsley plants,they were so dry I had to soak them,nor sure they will survive.I spend a lotof money at Bunnings,but missing Mornington standards. Covid is not an excuse not to water guys!

I found the customer service was excellent and helped me with locating the products that I needed for my project, the prices were cheap and there was a wide variety of merchendise.

We have been to Bunnings a lot lately and the staff are always very helpful and make time for you. I think the underground carpark is great at this time of year as you can push your trolley down there and unload it into the car, avoiding standing in the rain.

I love Bunnings!!
I have always found the time the employees have for you is unlike most, they're always willing to give you advice and happy to assist you till you find what you need :)

Approximate cost: $Any

My partner and I always go to Bunnings for any home issues or problems. And have always found the advice and time the employees spend with you is great!

Approximate cost: $100

Had a very good experience at BunningsBallarat today was greeted at the door and found the isles made it very easy to find what secition I needed to go and had a coffee shop so you can have a rest from all your shopping

Approximate cost: $1-$900

had our venetian blinds made through this store , and the ladie behind the custom desk is awesome, gave her lunch break up just to help me out, lovely people there and product was the cheapest around with value

Approximate cost: $861

Always service with a smile. Stock levels can be a little low sometimes. The staff are always willing to help, and shopping here is a pleasure. I like to shop at Bunnings, Ballarat.

Approximate cost: $12000

I want to let the Management of Bunnings know I have noticed a significant decline in the level of customer service being offered at the Creswick Rd store from that offered when it first relocated from Learmonth Rd.

Friday 14 Dec, I dropped in during the mid afternoon to make a purchase of garden kneelers. To save time I enquired initially at the front entrance, and was advised I would find them in a certain isle and if not there I may find some just outside the doors leading to the garden centre....No luck. A staff member in the garden centre didn't seem sure, but sent me to another isle number.....No..... My third attempt was a staff member who advised I could find kneelers in another isle number. No!!!!!!. All three of these staff would have been well over 40 years of age, I made the mistake of thinking they would know their store.
Next, I went to the paint centre, but there was only one person working at the time. who was really busy so I decided I might find it quicker on my own.

Finally, after walking up and down isles I found the kneelers right down the bottom on of an isle. I might add that as the basic model I was after is not boxed and so it is not easily visible, especially as they are located directly on the concrete floor at the bottom of all the shelves.
I drove past Masters partially completed new building on my way home and decided if their customer service was decent I would be shopping there.
I would have thought Bunnings would have been preparing for Masters' arrival by recruiting staff interested in providing the customer service, particularly to customers such as myself who openly tell them they are having trouble finding an item.
I remember when Bunnings first relocated; there were sufficient staff to assist customers and the staff genuinely seemed to want to assist. Last week I felt all the staff I asked had something else to do, so not sure if it was a rostering issue although I did pass three staff who seemed to be having a lovely time walking together laughing and chatting???

Approximate cost: $42.00

Visited on a wednesday afternoon and Apart from the women on the door, could not find anyone to help me find a product, stood around for a while but no one around,so walked out, but at the weekend seem to have no trouble getting service.

I do not understand why they stock something's but not the accessories go with them, service is quite poor and leave alot to be desired but price is good

Approximate cost: $70

my only problem with this bunnings store is t hat you can never find some one for advice - i guess a failings of their own success ! never a man (or woman) in a green coat when you want one! having said that a great store and the weekend sausage sizzle is often welcomed for only $2!

was after help with a dog kennel and was helped by Darren excellent service and my dog was very happy Darren went above and beyond any customer service i have seen well done Darren

Approximate cost: $30.00

The new bunnings store is great its big and well stocked, unfortunately some of the staff need a wake up call, with the cant be bothered attitude, but most are good. its great being central much easier to get to and use

Approximate cost: $21

this store is huge and has an underground carpark which is great in wet weather the staff were friendly and gave me directions on where the light globes were they also have a cafe and the chai tea is yummy

Approximate cost: $12.00