Buzz Planet (AUS) Pty Ltd T/A Buzz Gadgets

4.7
based on 98 reviews

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98 reviews about Buzz Planet (AUS) Pty Ltd T/A Buzz Gadgets

verified email - 23 Jul 2014

Very positive experience, Product was purchased online with no fuss and easily tracked from store to home. Great online service! Thanks!

29 Jun 2014

Great experience with this business - excellent service, communication & product received next day. Would definitely use this business & highly recommend it to others

Approximate cost: $100

28 May 2014

Good buying experience, website interface is above average, shipping time and alerts were fantastic. Wasn't sure what to expect from these guys but i was quite happy with the buying experience, would definitely buy again.

Approximate cost: $60

verified email - 14 May 2014

Perfect experience. Next day delivery. Easy to use online shopping interface. Only store which carries the Sandisk Sansa Mp3/video player range. Would definitely buy again if a product matches other online retail store prices.

Approximate cost: $100

Anonymous
07 May 2014

Not only I found the cheapest Sansa Clip (MP3 player) in Australia, but the delivery was quick and the package was impressive.
Can't complain!

Approximate cost: $59

verified email - 30 Apr 2014

Best online shopping experience ever - NEXT day delivery!! Very happy! I will be back again and will recommend to friends.

Approximate cost: $200

verified email - 11 Dec 2013

Best ever customer support! (sorry Kogan ...) Buzzgadgets.com.au is the only online store in Australia where I managed to find the PAL version of Panasonic DMC-FZ200 for a reasonable price. The main thing is the honesty of the customer support team. At first, I accidentally purchased the NTSC version, but they have contacted me to confirm if NTSC is what I really needed which was excellent and saved me lots of troubles. Thanks guys!

Approximate cost: $500

verified email - 12 Oct 2013

Ordered an item that said in bold red attention drawing text "available for immediate shipping" but I later realized it was in fact 'out of stock'.. So I tried to contact them to cancel the order 'no hard feelings'.. But they are uncontactable, there is a phone number but it is just an answering machine not a real phone line even during their listed 'business hours'..

They never got back to me via email or phone but after I issued a paypal dispute to get their attention they sent me an automated email saying my money had been refunded (less a $10 processing fee, that's nice considering their misleading claims), but as yet despite the email saying the refund was issued the paypal payment was not infact refunded..

Guess I just have to wait for paypal to sort it out and in the meantime let everyone know what this "business" is really like..

UPDATE:

Well that was a mess they have gotten back to me saying the notice that my order was cancelled was in error and they had communications issues last week which is why no one contacted me back... In the meantime I ordered elsewhere and lodged a paypal dispute, hoping they just follow through with the cancellation now...

Approximate cost: $500

The customer received a full refund for the order.

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