APPALING, AVOID!
*NOTE* They ONLY have 5 and ONE star reviews... what was I thinking?! Would give zero stars if I could. Also the majority of their 5 star reviews? Not surprisingly come from people who have reviewed often only 1 business. Such a bunch of scammers.
I think I posted this on the wrong entity, however they called me, so must be the same.
They are trying to cancel less than 36 hours from the clean. Not a cheap clean either, $650.... Will see if they bail like the other one star reviews have said they do... Via TEXT, no less. Couldn't even call me to say "Sorry, we screwed up, here is what we can do".
Just "yeah, we aint coming" Incredibly unprofessional, wish I never decided to go with them.
Edit 1: They called me, apologised, offered a discount ($25) and "found" someone to come out "one of the best"
Edit 2: The clean was substandard.
Edit 3: I asked for a refund, they refused and said the house requires maint (it does) but that has NOTHING to do with the complaints I made. Floor not vacuumed, floor not mopped, window sills not wiped down, light switches not wiped down. To be clear, my issue was dust, so they must not have even touched it.
Edit 4: Photos. The house is EMPTY!!! FFS.
Edit 5: They didn't give the $25 discount.

Approximate cost: $650

$385 for 3 hours cleaning for a supposed "Deep Clean."
The clean at best was a basic surface clean.

The work wasn't carried out to my satisfaction which I rang the company prior to the cleaner leaving. When I told them I was not satisfied with the clean they charged my card straight away without my knowledge nor consent.
When I put in a complaint they said it was perfectly reasonable to charge $130 a hour for cleaning.
(the clean was for a 1 x br, 2bath house.)
You deal with an offshore call center that will tell you anything to get your money and have zero interest in customer service
The photos attached are represented of the whole house.

Approximate cost: $385