17 reviews about Cardiff Toyota

verified email - 09 Jan 2024

Poor serviicing

Picked up car after a service oil wasn’t changed and air filter was blocke not happy staff extremely rude

26 Jun 2023

I had to complete a service on my 3 year old car. I was able to book the same day and Connor was very helpful in sorting out all issues that I raised about the car. the vehicle was delivered back to me within 2 hours of handing over.
Great service.

Approximate cost: $215

verified email - 31 May 2023

From the initial discussion through to purchase, payment and delivery. Dealing with Cardiff Toyota was an absolute triumph. Chirag created a personal video, maintaining professionalism, and integrity whilst being personable about the Camry SL I was interested in; Harrison had the contract to my email within a few hours, and the deposit was paid on the same day. We drove from Kiama to Cardiff on Saturday, and the car and paperwork were ready, creating a smooth, seamless purchase.
This is the 4th Toyota (the 6th for our family) I have owned, and my experience with Cardiff has been far superior to that offered within the Illawarra (excluding Nowra). I absolutely recommend Cardiff Toyota, especially for females.

Approximate cost: $41000

17 Oct 2022

We were interested in trading our old Rav4 for a new Rav4 Hybrid. A bit hard to get, however, Nathan a switched on Salesman soon sorted that out for us. What a great young fellow, knows the product & his attitude to being helpful can not be faulted. Even now we have our new Rav4 Hybrid, he is still keen to help us. You can't go wrong dealing with Nathan at Cardiff Toyota. Kevin K.

09 Apr 2022

Chirag was so helpful, professional and a whole lot of fun! Thanks for helping me find my dream car! Lilly made everything so easy and hassle free. Thank you both for being so approachable, returning our emails and calls, and having a good time while doing your job! An essential quality!

24 Mar 2022

We would like to sincerely thank Nathan for his time, product knowledge, assistance & patience in helping us purchase a new vehicle. He was informative in response to our questions, gave us time to think about things, & once the deal was signed, kept us up to date re delivery etc. Nathan is friendly, polite & has a sense of humor. I would recommend him to anyone wishing to purchase a vehicle. He is a rare saleman, as he is not pushy or persistent, but helpful & professional. Thank you Nathan

08 Mar 2022

A huge shout out for Nathan at Cardiff Toyota he is a very caring obliging sales person who goes the extra mile above and beyond.
I bought a new Toyota C HR Koba which I picked up yesterday.
Nathan explained everything step by step he is not a pushy salesman, he is genuinely helpful I would highly recommend Nathan to everyone purchasing a car.
Well done Nathan thank you for your delightful service.

verified email - 02 Sep 2021

Very Disappointed with their behaviour however very typical for car dealers, I was dealing with Daniel and Chirag and at first they were excellent. They responded to my emails and messages almost instantly however once they got a deposit and started the finance application it all changed, Daniel would not return any calls, emails or messages.

I had to constantly annoy and harass him to get a response, I have dealt with many other dealerships over the years and this is the worst experience I have had. I would have thought during the current pandemic they would go above and beyond for customers however that hasn’t been the case, read the reviews before proceeding.

verified email - 01 May 2020

Would not recommend. Express service took 3 hours and then had not rotated tyres as they had told me they were doing as part of 100,000km service....Quote for new battery was $50 over NRMA price. Simple fan belt and air filter $300 additional to service fee..WILL NOT RETURN

24 Mar 2020

so far so good
my wife has an issue with her car paint protection that is nearing the end of warranty.
I hope they look after us.

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