Rick was friendly, professional and approachable. He was a pleasure to deal with and his honesty and integrity were clear right from the outset. He was great to deal with on the phone and in person. He came to pull up and inspect my carpet for water damage. He then reinstalled it. No muss no fuss. I would recommend using Rick to anyone who asks me.
Rick was very easy to deal with from the time I placed the initial phone call and explained my problem right through to fixing and re-stretching my carpet. Rick was extremely professional and throughly explained what he would do before he started. I would happily recommend him. He worked very hard to remove the unsightly bulge in our carpet and now our upstairs carpet looks like new again.
Thank you for your assistance with the repairs and restoration to the carpets at our Westfield Fountain Gate store after the refit. We appreciated your assistance and thinking" outside the square" to overcome the challenging aspects of the carpet installation and repairs.
Thank you for your ongoing, reliable and truly outstanding quality of workmanship and service to maintain the carpets at our 6 stores throughout Melbourne.
large repair to 17 year old carpet using piece saved from the original. Looks almost as good as new.
He thought about multiple options, explained what he could and couldn't do and asked me to make a decision. Would use him again.
Approximate cost: $100
Stretching and repair to two areas of carpet that had been laid 15 years ago and had a lot of wear, some off which had suffered some water damage some time ago.
Rick was professional in every way. He clearly explained the problem and what needed to be done and then was creative in implementing a solution that far surpassed our expectations.
On both the visits he made he was punctual, polite and friendly. A pleasure to deal with.
I might take advantage of your comments and shortly give them a call to re-stretch my carpet. Thank you
I had a very bad pull in carpet that the dog had done and I didn't think it would be possible that anyone would be able to fix it. Rick did a fantastic job and our carpet looks like new again. He was also very professional and you would not know now looking at the carpet that it had been repaired. MAGIC!
Hi there, so glad to hear you were happy with the repairs, your positive feedback is most appreciated.
Hoping that cute puppy is behaving herself!.
Kind regards
Rick
I called Rick on Wednesday morning to see if he could repair some water damaged carpet. He arranged to call in on Friday morning to see what he could do. He arrived on time and did the job that day. You cannot see the join unless you are looking with a magnifying glass. I will certainly call Rick again if I need any other carpet repairs.
thanks for that info. Currently doing some research on carpet repair.
Our dog got locked in a room and tried to dig his way out. The carpet was down to the thread in several places. Rick installed a new piece of carpet to replace the damaged one, and we can barely see where the new and the old meet. Rick arrived right on time, and had the job done within the quoted time span. Rick was very friendly and informative - and we have used him twice now.
Approximate cost: $195
Thanks for that info. He sounds really good.
Thanks Rick,
Amazing job on patch to carpet, unable to identify where patch has been inserted, YUO ARE AN ARTIST! Looks fabulous. Thanks also for the excellent service, called Tuesday, job done by Thursday morning.
Denise Malley. Amcor, Australasia, Scoresby
Very helpful info. Thanks for that.
Our carpet was burnt when the iron fell on the ground. We found Rick on the internet, the photos on his website showed some of his jobs, and they looked quite good. Contacting Rick was very easy. He asked a few questions, provided a quote over the phone, when we were happy with it he booked us in. He called back when he said he would to confirm the time he would come out. He's worksmanship and knowledge on carpet repair was excellent. We cannot see where the repair was done. All I can say to anyone who needs carpet repaired, I hope you have kept spares of the carpet that needs to be patched and it's in good condition, and call Rick! The entire experience was professional and smooth.
Approximate cost: $145
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