I don't know why, but the dealers on carsales.com.au can sometimes be pedants. Carsales is a great website, but the individual dealers treat me like an idiot. I ended up buying a car from a dealer outside of carsales, just because they weren't as pushy and unpleasant. It might be an online email thing, but it felt like a call centre that is desperatre for a sale. I guess i just like being treated like a human.
Approximate cost: $26000
I tried to put an advertise and it got refused that some how my account has been linked to other accounts. This is my only advertise that I have ever put on the site. So I call the customer service and they don't know much but gave an email.
I write an email and get a reply back two days later repeating the same that my account was linked to other accounts while my inquiry was to find out how it was linked. So I email back to find out the reason and been two days and no word from them.
I call again the customer service and the lady is really unhelpful and sounded mean and said to wait for a reply on the email.
It sucks to have been labeled as untrust worthy and instead of fixing our finding out issues their customer service will simply throw you around!
Car sales easiest way to sell your car sold my car within a week of putting add up on car sales great way of selling rather than trading in at car yard
great way to search for your car easy website to use and plenty of different options available found my AU on this site and my BA as well very please with how to go about buying and contacting the seller as well will use this site again in future when looking at buying my next used car thanks
Approximate cost: $10,000
Great website, large range of vehicles, I like car shopping online as it saves so much time going from car yard to car yard. There is always new cars and plenty of them. I just had to use this site to find a 7 seater mini-van. I found exactly what I wanted and at the price I wanted to pay. Has so many other features too, like Red Book, reviews etc. Also has an app for your mobile, so you can search on the go.
Hi MystikRider, thanks for the review. It's great to hear you found the exact seven-seater minivan your were looking for. We appreciate all your feedback. Kind Regards, The carsales Team
The service is good, however the market it slow in selling this particular car type at this time, so our car has been listed for quite some time on there still. It is a very convenient service and reaches a lot of potential customers.
Hi Foxy, thanks for your review. Ensuring that your ad is optimised for a quick sale is really important if you're not getting much interest in your car. PriceAssist, one of the tools available to our sellers, helps with pricing. It compares other similar cars on the market to yours to assist you in choosing a competitive price to advertise at. If ever you need any advice on buying or selling a car on carsales, please don't hesitate to call our Customer Service Team (13 72 53) or email us at [email protected]. Kind Regards, The carsales Team
sold my car to second viewer.
really carsales.com was good drawcard for buyers.
i thought it was a must to save my time to research well a realist pricetag.
Approximate cost: $60
Hi pj69, thanks for writing a review. We really appreciate your feedback. Kind Regards, The carsales Team
Sold my car on here last week. Its great you can edit it at anytime and also see how many people view it. I thought for the 60 dollars for the add it was well worth it.
Approximate cost: $60
Hi rachaelrenee, thanks for your review. We really appreciate the feedback. Kind Regards, The carsales Team
This is a very helpful site and very easy to use. After posting a for sale ad for our Nissan Navara truck, it only took us a week and then it was sold. That quick. This is a reliable website that is why a lot of people are using it either for selling or buying a used/ new vehicle. Check this website and carefully follow the instructions (when you are selling) so you can have emails & phone calls coming. I never had a problem using this website. I would love to recommend carsales.com.au.
Hi Aubrey25, thanks for your review. It's fantastic to hear you were able to sell your Navara in just one week on carsales. Kind Regards, The carsales Team
Was easy to place an add I didnt need to call them so i cant comment of service but the website works. I sold my car in 2 days! Word your add right with out the any crap and you'll sell it!
Hi Huntyjnr, thanks for taking the time to write a review. It's great to hear that you sold your car in just two days using our site. Kind Regards, The carsales Team
I sold our two family cars through carsales.com.au this year and wish they had been around when I had to last go through this process years ago. the ads were good value, the web site is quite user-friendly and overall, a far better way to sell your car than through newspapers. I will use them again to buy and sell, 5 Stars.
Approximate cost: $50-60
Hi BePositive, thank you for your review! We really appreciate the feedback. Kind Regards, The carsales Team
This is a great way to sell your car! I find the cost a little high but you list it until you sell it, with no more to pay.
Thanks for taking the time to write a review. We appreciate the feedback. Kind Regards, The carsales Team
great way to look to buy or sell your car, i recently sold my car on their website for the asking price and also bought a car using their website for a very good price, when selling a car on there it only costs a once off $50 to list the car and the listing stays on until the car is sold. how good is that...
Hi daniellec6, thanks for your feedback. Since you wrote this review we've added a host of new features to the site which you can view at www.carsales.com.au/easy. Kind Regards, The carsales Team
Great website, huge range of vehicles, I love doing my shopping on line takes out all the leg work, it makes it so much easier. The customer service is great. There are new cars daily
Approximate cost: $5700
Hi wandac1, thanks for taking to the time to write a review. We appreciate your feedback. Kind Regards, The carsales Team
Post your car for sale on carsales.com.au You pay only one fee and keep your ad there for as long as you want. Once you sold the car, you can remove the ad. I sold few cars there for a very good price.
Hi rodicag, thanks for taking to the time to write a review. It's great to hear that you've sold a few cars on our site all for a good price. Kind Regards, The carsales Team
Put an unique car on carsales and it sold in 2 weeks. Got a good price for it and setting up the ad was easy. However, my fiance also has a car for sale on this site that is not overpriced but has had no interest, no calls, no emails, nothing. Okay for unique cars, not so good for normal cars.
Approximate cost: $80.00
Hi kimm10, thanks for your feedback. Since you wrote this review, we've made many changes to our site including the addition of a range of tools to help sellers sell their car quicker. A standard ad now costs $60 and gives sellers access to more buyers than any other site in Australia. We encourage you to have a look next time you're buying or selling. Kind Regards, The carsales Team
I tried to sell my car on carsales.com.au. Not only are they way overpriced, but their website is buggy and difficult to use. I got a lot of phone calls from people asking me stupid questions about the car (why should I buy your car and not another one like it?), and I had some people try to negotiate the price over the phone without even seeing the car first. My asking price wasn't unreasonable, I followed their price guide. I got a lot of spam email and some scams too. Overall I wouldn't recommend Carsales for someone wanting to sell their car, there are better options out there.
Approximate cost: $50
Hi Stevie,
Thanks for taking the time to write a review.
Judging by the date, you used carsales a while ago now. Since 2009 we've majorly improved our Trust & Safety processes minimising spam across the site, plus our site has undergone several upgrades and is now much quicker and easier to use. We'd encourage you to visit www.carsales.com.au/easy and have a look for yourself.
Kind Regards,
The carsales Team