Castleman logo

Castleman

Business details

Opening hours

Monday:

Phone Hrs: 11am-11pm, or live chat hrs 11am-6pm

Tuesday:

Phone Hrs: 11am-11pm, or live chat hrs 11am-6pm

Wednesday:

Phone Hrs: 11am-11pm, or live chat hrs 11am-6pm

Thursday:

Phone Hrs: 11am-11pm, or live chat hrs 11am-6pm

Friday:

Phone Hrs: 11am-11pm, or live chat hrs 11am-6pm

Saturday:

Phone Hrs: 11am-6pm, LIVE CHAT CLOSED

Sunday:

Phone Hrs: 11am-6pm, LIVE CHAT CLOSED

Public Holidays:

Phone Hrs: 11am-6pm, LIVE CHAT CLOSED

Service awards

Portfolio

Reviews for Castleman (138)

Write a review
5.0
138 reviews
5 star icon
137
4 star icon
0
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0
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0
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1
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
elanora
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

FANTASTIC COMPANY! GREAT CUSTOMER SERVICE AND CLEAN CASTLES!!! WILL HIGHLY RECOMMEND OTHERS TO USE YOUR SERVICES!

Approximate cost: $250

williams991
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

THANK YOU Shannon for looking after our party needs two weeks ago! Your face painter is the best, your frozen castle is great, your olaf is amazing (looks soo real), and your customer service skills is the best I have ever had!

Approximate cost: $250

danielleb748
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I received the best customer service possible from this company and after two hires they sent me a $10 off gift voucher to my email! Will use you guys again!!!!

Approximate cost: $125

zanitad
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love this company, they have the best customer service, they deliver as promised and there castles are the cleanest I have seen!

Approximate cost: $150

teresaa804
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used these guys over 10 times in the past 12 months, After the second time I hired they gave me a $10 gift card and now I get good deals because I keep using them. The main two reasons I use them is because of 1) their great customer service and 2) there castles are clean and well maintained. Keep up the good work!

Approximate cost: $250

shaynee663
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This company is F-A-B-U-L-O-U-S they helped me with my last minute booking, even delivered it that day for the following day and helped me out with a good deal!

Approximate cost: $125

haydenh882
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had the best customer service given to me by Shannon, he was friendly and helpful and his team delivered what they promised!

Approximate cost: $125

sarahl444
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks for the fantastic customer service Shannon you need a promotion, hopefully your boss reads this as you went above and beyond to help me even with a last minute booking!

Approximate cost: $150

theresab487
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What an awesome company, they have great customer service, price matched their competitor and they arrived early and let me keep it an extra day for free!

Approximate cost: $150

donnab825
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are amazing, they delivered the castle and set it up and even gave my little one a free frozen character as a present :)

Approximate cost: $100

tessis
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic castle and fantastic customer service. They went beyond the call of duty and helped my frozen theme party to be one of the best I have seen, through a frozen castle, an appearance by olaf, frozen themed face painting and they helped me locate where to get the best frozen party decorations for cheap!

Approximate cost: $250

troym444
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What a great company, they are very helpful and knowledgable. They guided me through how to check if the castle would fit, and then they arrived early and set up!!!!

Approximate cost: $125

melindaa36
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What great customer service both Shannon and Nathan have! We lost my mother just before the party and we had to cancel, and Shannon was the most sympathetic person, and they even delivered some flowers to us with a condolence card. Thank you will use you guys again thats for sure!

Approximate cost: $130

wednesdays
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

HIGHLY RECOMMEND! The castles are clean and the customer service we received from the guy named Shannon when we called up was amazing. Even with changing dates last minute, he helped and didn't even charge us extra to do so!

Approximate cost: $150

saturdaya
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What can I say, they are the cheapest but yet the best castle company I have ever dealt with! The castle was clean and was set up early, and they even ran over some safety lists with me in case anything happened!

Approximate cost: $130

mikiem
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fabulous service, they arrived early and the castle was clean and well maintained. Will use you guys again thats for sure!

Approximate cost: $100

diannap895
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are flipping awesome! They arrived early and set up. The castle was clean, and they answered all of my questions even the stupid ones.... I will defs use you guys again!

Approximate cost: $100

julians321
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic frozen castle, was unique and awesome! My little girl loved it and will recommend you guys for any future event!

Approximate cost: $100

juliop
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service, the castle was clean and well looked after. Will definitely recommend and use again!

Approximate cost: $130

rayleenk
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great castles, and friendly service, and look forward to using them again!!!! Thank you for a great company.

Approximate cost: $100

kanank
1 review · 400 points
07 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service and very friendly people. The kids loved the castle and the slide. The face painting lady was brilliant with designs and great with kids, very polite and patient.
Thanks for all your help in making my little ones's birthday a fun party

Approximate cost: $150

conchitaa
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for helping us to have an amazing party! And I must say that Shannon who answers your phone and email has the best customer service I have ever received! He needs a promotion I think! But will definitely recommend you all for future events!

sammiep
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We used these guys back in December and they are FABULOUS! They delivered well before the party, set it up and even gave my son a little present! Thank you soo much!!! I have told all the mums at school and passed on your details!

Approximate cost: $100

jasminel209
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you soooooo much! You made my daughters party an enjoyable one! Everyone is still talking about it!!!

Approximate cost: $150

jeanb566
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best frozen themed party ever thanks to these guys we had their Olaf character plus their frozen castle and their snow cone machine! They showed up early, set everything up, explained everything and Olaf was great with the kids! Will use again that's for sure!

Approximate cost: $200

rebeccas487
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are simply amazing! They let us the castle for two days but only charged us for one!! I highly recommend!

Approximate cost: $100

zanem743
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I highly recommend these guys! They brought the castle plus a free snow cone machine which they said was because we have used them 8 times in total in the past 7 months! Highly recommend to anyone!

Approximate cost: $125

wadev
1 review · 400 points
18 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We hired a castle from them on Sunday it was the best frozen castle I have seen and was clean and well looked after!

Approximate cost: $100

jadee979
1 review · 600 points
verified email - 13 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have known Shannon for years and this company is the best! He looks after his castles and keeps them clean!

Approximate cost: $100

wilmas718
1 review · 600 points
verified email - 13 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best customer service I have ever had and they gave me the best advice on what would fit within my small yard! Thank you guys!!

Approximate cost: $100