Cats Conservatory

Business details

Opening hours

Monday:

8.30am - 12.00pm & 3.00pm - 6.00pm

Tuesday:

8.30am - 12.00pm & 3.00pm - 6.00pm

Wednesday:

Reception Closed

Thursday:

10.00am - 4.00pm

Friday:

8.30am - 12.00pm & 3.00pm - 6.00pm

Saturday:

9.00am - 12:00pm

Sunday:

3.00pm - 6.00pm

Service awards

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Portfolio

Reviews (174)

Write a review
verified email - 10 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was The Fluff's third stay at Cat Conservatory and we have always been most happy with the care and attention she's been given. The staff are wonderful and were very obliging when we had to extend her stay.

14 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The team helped me during a stressful time while I was moving home. My little man seemed to be calm and content while in their care. I was so happy to receive updates via email and Facebook. Thank you so much for helping me stress less!!

Approximate cost: $30

30 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My cats stayed at the Cat Conservatory for 2 weeks during January and I was so anxious when dropping them off. How could anyone look after them as well as I could? When I picked them up, they were relaxed and it was clear that they had been given as much love as if they were at home. One of my kitties had been on boot camp and was looking great! They also commented on the different mannerisms of my cats, which they would only know of if they had spent a lot of time with them.
The staff also posted photo's on their Facebook page, which was great to see as I was missing them terribly!
I could not recommend Cats Conservatory enough. If you are having doubts about sending your fur baby there, go and have a look and I guarantee you will feel the loving and caring atmosphere when you walk through the doors.
Thank you again Cats Conservatory, Lily & Mao will be seeing you next January!

verified email - 07 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our 8 month old Olive had to stay for 13 days. She came home relaxed, calm and friendly so obviously she was not scare of anything over-there. The staff was very friendly and ready to answer our emails when we started to miss our furry friend. The atmosphere in the building is one of cats holiday. Very pleased with everything.
Olive meanwhile had another long weekend at the Hotel (how we call it) and again we were very pleased, just praises, nothing to complain.

Cats Conservatory 20 Nov 2018

Thank you so much for taking the time to write a review! We loved having little Olive, she's such a gorgeous little girl & very playful. Look forward to seeing her again in the future - I'm sure she'll happily pose for photos again! :)

verified email - 31 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was the first time I have used Cats Conservatory for my cat while I was away .
I was very impressed by the excellent reviews on Facebook when I searched and I wasn't disappointed.
The staff where lovely and very attentive and Chloe was very happy with all the attention she received.
Thank you very much to Melissa for sending me pictures of Chloe while I was on holiday , it made me very happy and rest assured to see that she was having a great time and enjoying the beautiful surroundings .
I have already highly recommended your wonderful business to my friends and family for their pets and won't hesitate to return again in the future.
Thanks so much to all the wonderful caring and kind staff members and the cherry on top was the little picture postcard that Melissa gave to me of Chloe's holiday on my return.

Cats Conservatory 20 Nov 2018

Thank you so much for your review! Melissa is one of our very special kitty carers & is very skilled at looking after our guests, helping them to settle in & feel relaxed. Pleased that Chloe enjoyed her stay with us, we look forward to seeing her again in the future.

10 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I knew from the moment I walked in and met the staff, felt the warmth and had a look around that this was the right place for our fur baby, Heni. It's the first time I've had to put him in a cattery in his 12 years. I love everything about this place, staff are friendly and clearly love cats.
Heni loved his home away from home stay - he looked super relaxed, and from the photos I received via email, he enjoyed his cuddles.
Would recommend Cats Conservatory to anyone. We will be back. Thank you for caring for our Heni :)

Cats Conservatory 10 Aug 2018

Thank you for your review, we appreciate it so much! We loved having Heni, what a gorgeous smoochy boy he is & such a cuddle monster. We hope to see him again soon.

29 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great, friendly service from the staff. Flexible with pick up times which assisted very well. Hugo was very happy with his stay.

Approximate cost: $28

Cats Conservatory 09 Jul 2018

Thanks for your review! Hugo is such a lovely boy, he settled right in & loved having a play out in the courtyard. Hope to see you again on your next holiday!

verified email - 07 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We couldn’t have asked for better care of our 7 month old kitten whilst we were away for a weeks holiday. We have an energetic boy who upon beginning his stay was finishing a medication course. The staff continued with this and we picked him up happy and healthy, and could clearly see he had been pampered during his stay. The staff are extremely friendly and passionate about what they do. We will definitely be using them again.

Cats Conservatory 07 May 2018

Thank you so much for your lovely review, we had lots of fun with Ollie, he's a little livewire & loved a game! We look forward to seeing him again.

12 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

If there were 6 stars I would pick that rating as Susan and her team are so marvelous with the cats, my little Bandit loved his second stay and his fur was beautiful and sparkling when I collected him !
Trustworthy caring professional !
Cant wait to return again to the CATS Conservatory !

Cats Conservatory 07 May 2018

Thank you for your kind words, we love having Bandit stay with us! He is such a lovely boy & is very happy with a quiet cuddle & head scratch.

verified email - 26 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely excellent stay for both our girls. Great place, great staff, great stay and I will be going back. Both the cats came back with smiles on their furry faces.

Approximate cost: $27

Cats Conservatory 07 May 2018

Thank you for taking the time to review us, the girls settled in well & Jinger is quite the performer! Nettie was more than happy to relax & enjoy the rest! Hope to see you all again!

verified email - 11 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Can't rate Cats Conservatory highly enough. They took such good care of our two older cats, 13 yrs and 16 yrs who are both on thyroid medication. The facility was excellent, if I was a cat I'd love going there, it's like a resort style setting. Also loved seeing the regular FB updates. My cats came home unaffected from being away from their normal home environment. Thank you so much to the wonderful caring staff!

Cats Conservatory 17 Jan 2018

Thank you for your review! The girls settled in & managed quite well, they were very funny with all the bed hopping!

verified email - 10 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would highly recommend Cats Conservatory. I found the staff to be very helpful and friendly. The facilities were excellent- very clean and spacious. My cat Ash was well cared for- as a timid and anxious cat, I was concerned she would not settle however the staff ensured she was comfortable and relaxed. The little extras were also appreciated- text, photo, postcard and cat toys- excellent experience for both Ash and myself.

Cats Conservatory 17 Jan 2018

Thank you for your review, much appreciated!
Miss Ash settled in very quickly & was a real pleasure to have stay with us.

01 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I left my dear cat Bandit in the Cats Conservatory and he was taken care of by the exceptional people and Susan who operates the cattery is a top notch, lovely person, my cat had not been in a cattery and he came home as happy as larry also the Cats Conservatory is really clean ! thankyou so much ..most highly recommended

Cats Conservatory 01 Dec 2017

Thank you so much for your lovely review! We loved having your boy Bandit, he's such a cuddly boy, he loved exploring the courtyard & loved the attention from the girls even more! :) We look forward to seeing him again.

30 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome staff. Very clean and I was provided with regular updates while I was away. Tammy was well looked after during her stay - lot's of love and brushes.

Cats Conservatory 30 Oct 2017

Thank you for taking the time to review us, much appreciated! Tammy is a real sweetie & was so good with her medications. We hope to see you all again in the future!

verified email - 06 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was the first time my cat River has been left and the Cat Conservatory was fantastic. I looked at a few places before picking this one and I was so happy with my choice. The areas are gorgeous, spacious and so clean. I had a great holiday and could relax knowing that River was well taken care of. She was healthy and happy when I picked her up, I will definitely be using the Cat Conservatory again.

Cats Conservatory 07 May 2018

Thank you for taking the time to write a review, much appreciated! Miss River is a very sweet girl & is welcome back any time!

02 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for taking such good care of my cat, she came home well groomed, well fed and although a little grumpy with me for going away I knew that she was in good hands.

Thank you so so much, I would recommend you any day

Cats Conservatory 02 Oct 2017

Thank you for your review, we appreciate it! Miss Malka was a very well behaved little girl while she was on her holiday, we hope to see her again in the future!

28 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff are friendly, informative and genuinely cared for my cat as though Alfie was a member of the Cat Conservatory family. The facilities are well maintained and wonderfully appointed. Highly recommended!

Thanks for looking after my little man for three weeks whilst we were away!

Cats Conservatory 02 Oct 2017

Thanks for your review, we loved having Alfie, he's quite a character! He really took a shine to Melissa & loved having cuddles. Hope to see him again on your next trip.

24 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our loved cat Hercules was so well looked after and we were constantly reassured about her through email and photos. Cats Conservatory is very professional the place is always kept clean and I would definitely recommend it and will use it again.

Cats Conservatory 02 Oct 2017

Thank you for reviewing us. Hercules was very inquisitive once she had settled in & loved exploring the courtyard!

verified email - 21 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Delivered as promised. Professional team took care of our cat! Kept us informed and even sent a picture.
Will use Catsconservatory again

Cats Conservatory 22 Sep 2017

Thank for your review, we look forward to seeing the big boy again soon!

verified email - 23 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our beloved ragdoll Misty spent a month at Cats Conservatory in June/July while we lapped up a month of summer sun in Europe... and I'm still not sure who had more fun!
Misty was pampered and cuddled and spoilt, we could check-in on Facebook and see what she was up to, and the email after her first 24 hours was greatly appreciated.
The staff are all cat lovers - that is clear - and the facility is the best I've seen. Misty stayed in the Hollywood wing, and my 8yo daughter particularly loved the leopard print chaise lounge and canopy in the play area! I've never encountered a cattery before with such effective heating, so this was an added bonus for our princess.
I'd recommend Cats Conservatory to ANYONE looking for an A1 place to leave their puss! We'll see you again for our next holiday!

10 Jul 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff are so friendly and had all clearly got to know my cat even though he only stayed for 1 week. The facilities are top notch and the little touches like photo updates on Facebook make you feel really cared for. We've already booked him in for his next stay!

26 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I wasn't sure how my boy Barry would go with his first stay away from home at 7 yrs but he clearly had a great time. He was so relaxed and happy, I really appreciate the care and attention that was clearly lavished on him! From the lovely people to the great location, I highly recommend Cats Conservatory and wouldn't hesitate to board Barry there again.

Cats Conservatory 02 Oct 2017

Thank you for your review, much appreciated. Hope we can look after Barry for you again on your next holiday!

05 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would have absolutely no hesitation in recommending this wonderful cattery to anyone. Fantastic service & facilities.

Cats Conservatory 05 Jun 2017

Thank you for your review, much appreciated & hope to see you again!

02 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just collected Ringo he had a wonderful 10 days with the girls
at Cat Conservatory They spoilt him. His coat was superb they must have spent a lot of time grooming him He was so happy
Thank you
Sandy

Cats Conservatory 02 Jun 2017

Thank you for your review!
What a gorgeous big lad Ringo is, loves cuddles & certainly a brush too! Look forward to giving him cuddles again in the future!

27 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Today we picked up Eddy, our lovely ex stray cat, and brought him home. This was his first stay in a cattery and we were afraid he would freak out and maybe, not be welcomed back. He seems to have loved it and Sue the owner and all her staff are so dedicated and genuinely love their job.
The place was very clean and I couldn't recommend it more highly. We have 2 more holidays booked :) Thank you from Anna Cranmer & Eddy xxx

Cats Conservatory 03 Mar 2017

Thank you for taking the time to review us, we appreciate it!
Eddy is such a gorgeous big fluffy boy but was obviously not quite ready to leave - he was still in the middle of his siesta! Look forward to organizing his siestas & playtimes at appropriate intervals on his next holiday!

19 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Beyond excellence, the staff and facilities at cats conservatory are above and beyond. Our new kitten Misty had a ball during our week away and was very happy in her accommodation! Would recommend to anyone who wants someone to care for their cat just as much as they do whilst they are away on holiday! Chose to receive emails of Misty during our time away with pictures, the well captured pictures made us feel at ease and let us relax knowing our brand new kitten was safe and happy!

Cats Conservatory 03 Mar 2017

Thank you for your review, we very much appreciate your feedback.
Miss Misty was so much fun, if she wasn't scaling the scratching post, she was jumping along the back of the couch, she's a tiny ball of energy! We look forward to having her stay with us again, she's bound to keep us entertained.

verified email - 11 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Nothing was too much trouble for Susan and Alice to do to make our two cats feel at home. We received a sms photo of them both looking happy. Feather received a good brushing and the staff were happy to feed her more often being an older cat and eating smaller meals more often. Great relaxing atmosphere for them to stay in.

Cats Conservatory 13 Feb 2017

Thank you for your kind words! The girls settled in really well & loved coming out to explore. We did laugh at the musical beds game! Hope to see you again when you next travel!

verified email - 08 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The whole team are passionate about cats, which is great because that's what they do - incredibly well! Our baby Blue Burmese, Bonkers, loved being spoilt with all the attention. We'll be back, thanks team (Susan, Karen, Alice, Danni) for helping smooth our relocation move from Canberra to Melbourne!

Approximate cost: $27

Cats Conservatory 13 Feb 2017

Thank you for your review!
We loved having your baby Bonkers stay, typical Burmese, totally gorgeous & loads of fun. He had plenty of takers ready to play & give him cuddles!

verified email - 20 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My two sphynx babies spent 10 days here. It was great to see photos and updates on Facebook while we were away. They received lots of love and attention during their stay. I highly recommend this place and would 100% use it again when we go away on holidays again.

Cats Conservatory 25 Jan 2017

Thank you for taking the time to review us, much appreciated!
We loved having your two babies stay with us, although we could have quite easily taken them home in our handbags, what funny little boys they are!
Hope to see them again in the future.

25 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderfully friendly staff, helpful and understanding. Treated our 2 tonkinese like royalty for their brief stay in great facilities. Came highly recommended and did not disappoint.

Cats Conservatory 04 Jan 2017

Thank you for your review, we appreciate you taking the time!
Hope to see the Tonkinese twosome on your next holiday!