CBD Movers

4.4
based on 471 reviews

471 reviews about CBD Movers

verified email - 03 Nov 2023

I would NOT recommend this business. My moving experience from country to city SA was horrible. Late arrival at both ends; one of the movers was elderly and the other clearly couldn't be a**ed, requiring my parents and myself to bring items to the movers and assist with getting larger items out the door so as to remain in budget. Same deal at the other end. My 75-year-old father had to assist both times with moving a small upright piano, a service for which I was required to pay extra and assured by the company that all of the necessary equipment (i.e. a piano trolley) would be provided. The movers brought nothing, not even a wooden board to assist with rolling a trolley down/up 1-2 stairs. I could have moved myself and saved $1000. On leaving, the younger driver complained that one of the $20 notes I gave him AS A TIP had a small rip in it. God help me.

Approximate cost: $1000

verified email - 24 Oct 2023

Do not use this company.
They were 3 hours late and were slow ,lazy and incompetent and constantly on their mobile phone.
They were absolutely pathetic.

verified email - 26 Sep 2023

Wow! A perfect example of why outsourced sub sub sub contracting is a terrible business practice.
The two guys who arrived were terrifyingly incompetent and incredibly slow. A full list of what they screwed up would take too long, but here are some highlights:
We watched in disbelief as one guy sat in the truck texting while the other carried boxes one at a time slowly to the truck. I decided to lead by example and grabbed my trolley and started ferrying multiples at a time. When I suggested he do the same, he asked to borrow my trolley! I then watched him try to push it up some steps!
They tried to load a very large, heavy shelf unit into the back of the van and (no surprise) dropped it and one guy fell out of the back of the truck. We pointed out that since they had a hydraulic tailgate, perhaps they'd like to use it.
The day continued in this vein and took twice as long as it should.
Then they tried to insist on cash payment despite being assured they would have EFTPOS facilities and funnily enough I didn't happen to have $1000 on me. They then refused to let me talk to the office. We eventually convinced them that it was bank transfer or nothing.

Zero training and no accountability from the business. A classic example of the neo-liberal gig economy at work.

Avoid these people like the plague

Approximate cost: $1050

verified email - 26 Jun 2023

Broke items. Lazy staff. Was outsourced. Running late. NEVER USE THEM!

22 Sep 2022

Excellent service came on time were fast and efficient with moving my items into storage
My furniture was moved carefully and with no damage

Approximate cost: $600

verified email - 19 Aug 2022

We booked the move weeks ahead, agreed on their fees, requested 2 guys and a 10 ton truck to arrive at 7am. They turned up at 11am, took 12 hours to do a job every other removalists we have used does in 6 to 7 hours and then the office kept demanding we make payment in full before the job was even finished….. they broke things (fine print means you won’t get any price reduction or compensation for what they break) they left so much stuff behind we are going to have to spend a day using our car to finish it when if they had turned up with the 10 ton truck as ordered it would have been completed by them in one trip and not two… they are rude and absolutely disgusting to deal with

If I could have given negative stars instead of one star I would have

verified email - 30 Mar 2022

Absolutely don’t. They have people answering phones under different entity names that don’t know their own people managers. They outsource the work to third parties that have no authority. When you call to complain the person you just spoke to doesn’t work there. Though you have emails and smses. The trucks are too Small and sent so you are forced to upsize carrier. When it gets to hard they walk away and leave you high and dry after your paying a deposit and having to move on a certain date. I cannot emphasise enough don’t rely on CBD Movers. Just go elsewhere. Every promise they make you be prepared for a problem. Be prepared.

Approximate cost: $195

11 Aug 2021

Excellent service, friendly helpful staff

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gff478 20 Nov 2021

Beware as this company pays for fake positive reviews. Check the negative reviews for the truth. Also beware of their other scam company 365 Cleaners. Don't be fooled and loose your money.

28 Jul 2021

Great service, very professional!!

cliggippisusec 03 Aug 2021

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+7(4862)25-54-37

gff478 20 Nov 2021

Beware as this company pays for fake positive reviews. Check the negative reviews for the truth. Also beware of their other scam company 365 Cleaners. Don't be fooled and loose your money.

24 Jul 2021

Good job done - Thank you very much - joy

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