Chiswick Plumbing

4.5
based on 78 reviews

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78 reviews about Chiswick Plumbing

verified email - 01 Jun 2023

My elderly grandmother of 97 years had a water tank issue. She called this disgrace of a company for assistance not knowing any better.

Long story short they charged her over 4k for a water tank replacement worth much less. They are con artists looking for a target.

Approximate cost: $4658.50

verified email - 25 Jun 2021

These Guys were excellent , timely and efficient and polite too, they took a good while to fix blocked sewer pipe from tree root debris and checked thoroughly to make sure all was cleared, Thankyou Dillon and Barry , great job !!! worth every dollar spent!

13 May 2021

Excellent service. Came on time, fixed the problem. Professional service. The call out fee also covers additional call out fee's for 12 months. Outstanding

verified email - 16 Jul 2020

I will never use this company again. I needed a cracked toilet replaced. Yes, it was a right handed skewed toilet, which meant the toilet alone was just over $500. But when I got a quote for $1797, I was a little taken aback. I questioned the price from the outset. The plumber stated, the quote was based on 4hr minimum job plus parts. He said he entered the job on his ipad and thats what came up. When i asked if there was a breakdown of the quote he said, " oh, well im not sure exactly what the seals etc will come in, but there's my labour aswell included". When he had finished the job in 3 hrs (including going off and sourcing all the materials) i questioned whether I could be refunded the hr he didnt work, yet seemingly charged me for. I rang the company, again voicing my concern at the high price ( because by now, I had a few plumbers tell me the job shouldve been around $1000 absolutely maximum) The receptionist stated that the original quote can only evere be an estimate....well, when i spoke to the manager, Matt, He informed me that his plumbers didnt work on hourly rate or estimates, and because i signed off on the quote, i was agreeing to the price. My problem is, yes i signed, but i was signing in good faith, believing i wasnt being robbed blind. I had on several occasions asked for a breakdown of the invoice, even before signing, but i was always steered away with misleading comments. Matts explanation was ridiculous. He stated the 3hr job, was really an 8hr job when you consider the plumbers travelling time and removal of materials. In the end my partner spoke with the manager and Matt got quite hostile.... this is written on their front page

"We will walk you through the cost of the work to enable total transparency and gain agreement on a quote from you before any work commences."

An absolute crock. I am currently living at my parents in Kirribilli, and yes the view is outstanding, but as a result of covid, like many, i have lost alot of work. Its obvious this worker looked at the address and thought dollar signs. He even wrote up another quote (that i didnt ask for or discuss at all) to replace my taps...came in over $300. ?? really??
Where they did make a mistake, was I had told him, i wasnt interested in going for an expensive replacement as my parents will be redoing the whole bathroom some time in the next year...this could have been their job down the track, but not now. ...I feel i have been completely RHEEMED...well done Chiswicks! i will certainly be using my 98,000+ readers on social media to inform friends, family and followers, what a shoddy experience i have had with you.

verified email - 01 Jul 2020

I called for shower outlet block
I called and booked an appointment for the next day morning
The plumber came on time and spend 5-10 minutes for inspection
He did the work for 15 minutes and charged me more than $320 even though I had a service agreement with them
He didn’t use any special equipment or material and unable to give guarantee for his work
I was disappointed and paid the amount

Approximate cost: $32000

verified email - 17 Jun 2020

Overpriced and ridiculous costs. (June 2020). To supply and install 2 basic cross tap assembly tap sets that required a visit of 30 minutes a cost of $400 and no receipt issued. Value of items supplied $75 ... so $325 for less than 30 minutes work.

fionam827 16 Jul 2020

Oh yeah...they gave .e a similar quote. They are robbing people blind

12 Jun 2020

Great service, very prompt even fixed and extra issue when they arrived. Would use again.

19 Apr 2020

Nicholas C from Chiswick plumbing attended to our blocked toilet last week. He was very helpful, explained what he needed to do clearly, was courteous and quiet around our place with us having a new baby . Even gave helpful tips. Was prompt , clean and friendly. Would recommend nicholas c again for anyone needing plumbing work done.

verified email - 19 Mar 2020

good service over ten years since moving to HABERFIELD

verified email - 19 Mar 2020

Find anyone else.... absolutely terrible service. They just lied when I complained.

fionam827 16 Jul 2020

yep

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