7 reviews about City Dismantlers

verified email - 05 Jul 2016

Was looking for a couple of things for my car, found a few parts that I needed and purchased them, pricing was a bit high but I couldn't find these parts anywhere else. I was looking at some special angel eye headlights but their prices were ridiculous, I actually found them online brand new for half the price a few days later and was so glad I hadn't purchase them from these guys, especially when they told me that their price was a bargain. This place is good for just a few small purchases but nothing big.

02 Jul 2015

Over the last 2 days we have purchased a
new alternator for a Hilux Diesel LN65 with the vacuum pump on the back. Picked up the unit in an unopened box brought it home and fitted it. From there things went strange. :-( Stent 4 hours trying to figure out why in was overcharging and all the dash indicators where on faintly and that was at idle. 17 Volts and 40 amps of charge. In the end we disconnected the battery feed and fitted a resistive load and it regulated at 28.2 Volts indicating 24V system. The numbers on the box showed 12V. So this morning I rang Tim at City Dismantlers expecting a grumpy reaction, but I was pleasantly surprised when he listened to the tests we had done and expressed, like us, confusion, so he put me through to the Alternator Guy who after listening, agreed to, unpack, test and ship me another unit on the half day express. The unit arrived on time and was fitted quickly. It works brilliantly. The wrong unit was not City Dismantlers fault, the manufacturer/supplier had packed the wrong unit. It is refreshing to find people in the automotive industry who are NOT GRUMPY when things go wrong and act in a thoroughly professional and helpful manner. I will definitely use and recommend these people again. Thanks Tim and the Alternator Guy.

Approximate cost: $300

verified email - 06 Jan 2014

Bought part which turned out to be faulty. Have dealt with the owner on multiple ocassions who keeps insisting getting a refund won't be a problem. Nearly 2 months later, same BS story from City Dismantlers, and still no refund!!
City Dismantlers is not a business to be trusted!!
Avoid if you are concerned about receiving faulty parts and getting your rightful refund back!

Approximate cost: $187.00

verified email - 18 Aug 2013

They take the parts off for you, which is always helpful. Prices are fantastic and you will almost always get what you need. Staff were very helpful, and I will definitely be going back. You can also ring up in advance to see if they have the part.

verified email - 22 Sep 2011

wow!! A one stop shop for everything. No matter what the need is always helpful and prices fair. And they are female friendly which helps lol

Anonymous
25 Feb 2010

amazing wow. big all in one place wow.friendly no mistakes value for money definitely going back there. i cant believe what amazing stuff they have there and theres a new parts area also with a great guy called stuart who smiles all day and gives great prices and heaps of stuff also amazing

02 Oct 2009

got a fully reconditioned manual 4 speed for a Hz kings-wood Ute and conversion to manual very good workmanship friendly environment would recommend to others

Approximate cost: $1500

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account