1 review about City Ford Rockdale

verified email - 10 Mar 2014

We were after a very specific used car, which we found advertised online at carsales.com.au. It was advertised by City Ford Rockdale.

Our initial contact was by email which brought a rapid response. We then arranged to view the car the following day, and were met by a smiling and charming salesman called Idy Ismanto, originally from Bali.

Idy was the perfect salesman: he stood back and let us inspect the car inside and out without "butting in" or trying to "push" the car; and when we were ready to ask questions, he knew the technical details of the car and easily answered all our queries.

The car was exactly as advertised and Idy's information was 100% correct. The price was very competitive and the car was in excellent condition inside and out.

Idy's manner was relaxed and friendly, but totally without the annoying "I'm your new best mate" approach of some salesmen. Idy's handling of the sales paperwork process was very calm and reassuring. Everything was carefully detailed and explained to us.

The experience was extremely positive ... except for us getting completely lost during the test drive, which only drew a chuckle from Idy when we finally arrived back.

After we purchased the car, Idy rang us about a week later to ensure that we were happy with the car and that there were no issues.

The only negative point I could make is that parking is not easy.

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