Clarence Water Filters

Business details

Opening hours

Monday:

8.30AM -4 .30PM

Tuesday:

8.30AM - 4.30PM

Wednesday:

8.30AM -4 .30PM

Thursday:

8.30AM -4 .30PM

Friday:

8.30AM -4 .30PM

Saturday:

Website Orders Only

Sunday:

Website Orders Only

Public Holidays:

Website Orders Only

Service awards

Reviews for Clarence Water Filters (158)

Write a review
4.7
158 reviews
5 star icon
110
4 star icon
46
3 star icon
2
2 star icon
0
1 star icon
0
Service Rating
4.8
Quality Rating
4.7
Value Rating
4.6
clyden
1 review · 400 points
14 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very fast service, deliveries are always correct, and when i recently had an issue with an item they answered the phones, replied to emails and followed me up until they're sure I was happy / sorted. Wouldn't go anywhere else for filters or parts.

94c2fbb4
1 review · 600 points
verified email - 15 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Clarence Water Filters are a sensational business. The speed with which they process orders, and have them delivered is astonishing. I have ordered up to 5pm on an afternoon before, and the order is always on my doorstep the next morning! Great products and exceptional service, well done guys!

Thank you.

verified email - 12 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have ordered filters for our whole of house and under sink systems twice now from Clarence Water Filters. They are in a different state but offered a full assessment and thorough advice over the phone. They know their stuff; are very professional, patient and friendly. Their products are high quality; reasonably priced and they have fast home delivery services. Clarence are our permanent water filter suppliers now. Very happy customer here!

Thanks Cathy, we love helping people solve their water filtration problems.

barryjred
1 review · 600 points
verified email - 23 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very impressive. Ordered parts on Sunday and they were on our doorstep on Tuesday afternoon as i got home from work. Everythong as per order.

Approximate cost: $80

21 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I dont know where these people are and I dont care. All I know is every time I have been stuck I send them an email, I get a response within a couple of minutes with the link I need to click and once I order I get a response telling me my item has been shipped. Now if I could buy all my hardware this way I would be a happy man.

Approximate cost: $25

verified email - 10 Sep 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I cannot fault the service that comes with the products that are sold by this business. Their purchase site is very easy to use and their products are of a high standard. We had an existing in tap filter and these products are of high quality and last as long if not longer than their branded counterparts. Very happy to use this business again.

verified email - 23 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

needed a tank and filter a my old workplace. staff were exceptional, both over the phone and in person, and it was done to a good standard, with a cheap cost.

verified email - 09 Apr 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

I bought a new cartridge for my water filter and it does the job perfectly and was considerably cheaper than from my local retailer.

shanee2
#1 in Schofields NSW
1 review · 200 points
verified email - 04 Apr 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have installed new water filters to my 2 shower heads and 1 bath tap and have been extremely impressed the way in which the product was sold is actually true and correct. I was also very impressed by their quality service and technical knowledge of their products.

karlw3
#299 in Melbourne VIC
1 review · 200 points
verified email - 06 Feb 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

great filters at a real good price
delivered within 2 working days to melbourne vic
never any problems like them a lot

22 Dec 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

place orders for filters great info and very helpful products always arrive on time very compeditive prices great all round service

cald
#1 in West Lakes Shore SA
1 review · 200 points
verified email - 06 Dec 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Purchased online a UV filtration unit for a caravan. Overall four or five stars..i'm not sure...but I was impressed with the time taken by the salesperson (greg i think) to explain things and the quick delivery. Had heard good reports on forums and wasn't let down when I purchased. Thanks!

anitac7
#14 in Sandhurst VIC
1 review · 200 points
verified email - 03 Nov 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

i ordered wrong filters, changed them for me all done with in a week.thanks. cheaper then i could buy from other places.

janninec1
#18 in Hope Island QLD
1 review · 200 points
verified email - 24 Oct 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Great friendly service and advice, prompt delivery. Definitely recommend Clarence Water Filters.

verified email - 24 Oct 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I purchase water filters from this company. Their product is always A1 and their service is terrific. They are also very helpful with technical advice if needed.

rodneyb2
#3 in Lake Munmorah NSW
1 review · 200 points
verified email - 13 Oct 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ordered water filters through their service. I received professional and prompt service. Their pricing was excellent and I have recommended them to several others.

lindal17
#5 in Lesmurdie WA
1 review · 200 points
verified email - 04 Oct 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

Purchsed a fridge water filter it was delivered in agood time and was no bother to order and pay for

verified email - 30 Sep 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Ordered water filters on-line which was very straight forward and goods arrived by courier within two days. Cost only marginally cheaper than others but sevice very good.

rodm2
#2 in Bellara QLD
1 review · 200 points
verified email - 28 Sep 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Ordered some water filters - and most impressed by the ease of ordering online and the prompt, efficient, service, and super-fast delivery. We'll be using Clarence Water Filters again next time!! Well done!

grahamk
1 review · 0 points
28 Sep 2011
Service Rating
5.0
Quality Rating
3.0
Value Rating
4.0

ordered 3 water filters plus new tubing for the fridge - exceptional delivery time, order received the next day

elaineh
#42 in Robina QLD
1 review · 200 points
verified email - 28 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Order was received by mail the day after it was ordered and the packaging was excellent.
Saved $30 by buying from Clarence River Filters instead of local retail outlet.

steveg6
#6 in Georges Hall NSW
1 review · 200 points
verified email - 26 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ordered 2 water filters for my fridge and it couldn't have been easier!Web ordering format very easy to follow.Placed order Monday and received the goods the following day delivered to my front door.Will use again.Too easy.

verified email - 21 Sep 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

I ordered a shower filter from Clarence Water Filters over the Internet. The picture of the filter on their website was large and the filter's functionality well explained. This was in stark contrast to some of the other websites that I looked at. The filter only took a couple of days to arrive and was sent to the correct address. It was easy to install and met my expectations completely.

mikeyb
#5 in Lesmurdie WA
1 review · 200 points
verified email - 21 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I order filters for my fridge on line. Delivery is very prompt. Prices are great. Web-site is very user friendly.

annam17
#5 in Silverdale NSW
1 review · 200 points
verified email - 19 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I order water filters for my fridge on the net and it was delivered within 2 working days.
excellent price.

allak
#28 in Bondi NSW
1 review · 200 points
verified email - 13 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I bought water filter over the phone and got it next few days. The sales person was very helpfull.

mathewg1
#54 in Epping VIC
1 review · 200 points
verified email - 13 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased water filters over the phone the bloke was very helpful and with only a few questions knew what i needed and sent them got them the very next day.Ive already told a mate who was looking and he brought 2 filters as well.And the best till last i also saved $30.00 dollars and didn't have to live home.

allenk1
#73 in Perth WA
1 review · 200 points
verified email - 03 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I have had several internet orders with them, i have made mistakes in some orders and they have taken the time to ring me and advise me on the correct parts i required, they have refunded monies no problem at all and included complentry products with my order at no extra cost.My orders have been posted promptly and have arrived within the same week, all in all a very good company to deal with.

rone1
#1 in St Georges Basin NSW
1 review · 200 points
verified email - 02 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I requested supply of a water filter which arrived shortly after. I was most impressed with their service

petera11
1 review · 200 points
verified email - 27 Aug 2011
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

ordered some fridge filters (repeat customer), as usual the order was processed within an hour and the filters arrived 2 days later. Great service!