Complete New Home Marketing Pty Ltd

1.0
based on 1 review

1 review about Complete New Home Marketing Pty Ltd

dmuscat
24 Aug 2009

They used the wrong colour on a cabinet with all the other cabinets being the right colour (dark grey instead of white) then they told me they could not fix it because they could not take the cabinet out from the wall, so they painted it. Then two weeks later it falls off the wall and smashes some family plates. I call them that morning at 8 am. By 3 pm I had not heard anything so I called them again, they say they told the cabinet maker but give me western cabinets number to call them. i speak to a woman there who says they know nothing about it , the cabinet maker was not in that morning and they did not have their phone on them and she did not know where they were so they could not contact them till they came back to the office after the the job. That was the 21/8/09 and it is now Monday the 24/8/09 and I have not heard from either the cabinet maker . the cabinet is now wedged above the fridge where it fell and is cracking the wall slowly. they dont return my phone calls i dont know what to do. i just want them to fix the colour problem and the cabinet falling issue when it comes to this. there are other little things that need doing as well but the builders will take care of that. this is the first time i have made a complaint on a forum like this but people need to be warned.

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