Computer Specialist Investigators

5.0
based on 27 reviews

  • Essendon, VIC 3040
    We are a mobile service that services the Moonee Valley area as well as surrounding North-Western Suburbs of Melbourne. We come to you to fix your problem and there is no call out fee.
  • 0413 843 434
  • 93797727
  • Visit our website
  • Opening Hours (Thursday: 9am - 6pm)
  • Payment methods
    Cash, Cheque and Credit Card
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27 reviews about Computer Specialist Investigators

verified email - 13 Dec 2023

Awesome job

Awesome job and quick service! I highly recommend working with Computer Specialist Investigators .

verified email - 14 May 2017

As a person with very little understanding of computer software and workings Shane is very good at explaining things in a way a novice can understand.
Shane’s punctuality is first class, when he says 11 o’clock he always arrives at 11 o’clock.
The quality of service I have received from Shane over the many years of using his services can only be rated at 5 Stars, and I have recommended his service to other people.

verified email - 04 May 2017

We have called upon the services of Shane from CSI three times over recent years to deal with computer problems, and each time his service has been excellent. He responds promptly, and always takes the time to ensure all software is again working after the immediate problem has been resolved. We were particularly pleased when, following our most recent problem, he was able to recover virtually all the files from a failed hard drive.
We have no hesitation in recommending him, and would definitely give his service 5 stars out of 5.
Trevor & Denise
Strathmore

verified email - 02 May 2017

I have used Computer Investigators on several occasions and would not hesitate in recommending their 5*star professional & friendly service.
The first thing I noticed about Shanes service was the speed at which he attended to my needs and the convenience of his mobile service.
He always gives a specific time he will come and I have found him extremely prompt, and trying to fit in with my work schedule.
No time wasting waiting all morning for him to call.
If you leave a message he will always follow up. If it can’t be fixed he will tell you and not waste your time and money.
He has solved some complex issues for me and gives good advise without being pushy.
In the end, he will always do what the client wants and is very thorough in his assessment of the issues involved.
He has always provided me with excellent after sales service and follow up of any concerns or issues.

verified email - 28 Apr 2017

5 stars plus one! I would certainly recommend Shane from CSI! Shane communicates well and did everything I asked of him and more. I know if I even had some little problem, he would come out.

verified email - 27 Apr 2017

HVP Pty Ltd would like to thank Shane from CSI for being extremely helpful with our Upgrade of computers and office equipment. We appreciate his knowledge, availability and patience, we would highly recommend his services to our customers.

26 Apr 2017

We have been using CSI for the past 4 years and have found Shane to be very efficient, reliable and knowledgeable. Extremely prompt call out service and also offers over phone IT support when needed. Very pleased he was recommended to us and would highly recommend CSI services.

verified email - 21 Apr 2017

I have been using Computer Specialist Investigators (CSI) for over 10 years, but for the last 7 years since we started our own accounting business, CSI has been our first point of call if anything goes wrong with our computers. Shane is very professional and always responds in a timely matter. I will give a rating of 5 stars to Shane and his company. I have referred CSI to some of my clients and I got excellent feedback from the client saying that they now also have the right IT person. So, I will not hesitate referring Shane and CSI again as I know the job will get done, there is nothing more annoying if your computer is not working and Shane is the personal that keeps us going when it comes to IT.

verified email - 20 Apr 2017

I would rate the service of Computer Specialist Investigators 5 out of 5 stars.

Shane has been our computer specialist for 3 years now, and his service is outstanding. I am able to contact him whenever I need to for even the slightest concern. If a call out service is required, he is always very prompt, understanding how important it is to keep our business and computers up and running. His advice is always very honest, and his workmanship is fantastic keeping our computers working at their best. I have no hesitation in recommending Computer Specialist Investigators to others – you will not be disappointed.

verified email - 19 Apr 2017

Awesome experience. No call out fee. Very knowledgeable made my experience a pleasant one. Have saved their contact details for future use.

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