It is obvious the driver did not care to deliver to the correct address. On the tracking page there was only the option to redeliver and waive your insurance cover or to collect from a collection depot. When talking with the online chat, first excuse;it was due to a delay, then it happened to be the driver finished up for the day as outside of operating hours, then offering a delivery without signature if I am not home, when saying I wanted it to be signed for, it now changed to "you" failed to be home and you have to pick up form collections, followed up by them hanging up the live chat. A second call concluded with that they will not redeliver once it has been dropped to a collection site however the option on the tracking page still lets me ask for a re-delivery but only if I waive my insurance cover. It seems awfully convenient to fail a delivery, then force the customer to either waive insurance cover or force them to pick up from a collections depot. This company is dishonest and actively will try to deceive you. I will be contacting the supplier to use another courier service. I would never use their services for anything. On their page they are a subsidiary of Singapore Post

Worst courier service. All customer service tried to blame HUBB, Kennards parcel point and Saks Dry Cleaner parcel point. In fact, Courier Pls did not even attempt delivery at all, at our nominated address. Poor conduct and refusing to own up to their mistake. A barrage of excuses, with each person that we speak to on the phone or online stating a different account of events. Instead of sending it to the nearest pickup point OR delivering it to our address, they took the shortcut and just RETURN TO SENDER. SUBMIT YOUR COMPLAINTS AT https://www.consumer.vic.gov.au/consumers-and-businesses.

Worst company I have dealt with. I was supposed to receive a package next day paying extra for the service to the sender.
Courier please made very little effort to deliver and put my package into limbo with an unknown date of delivery.

Stating failed to deliver, please contact them for more information. Calling them they have no human interaction and only have online chat.

Excuse online chat agent give is, "driver couldn't find a parking spot".
Pasted a scripted apology and ended the chat.

Absolutely horrible company!
Avoid them at all cost!

We send lots of parcels on a daily basis from our office in Melbourne. Whenever we book couriers please we regret it: the parcels will be scheduled for delivery and then not be picked up, sometimes for days on end. This is terrible for our customers, as well as us. Do not use couriers please if you need your businesses shipments to get anywhere in a reasonable timeframe. Complained made to them are given the runaround and barely-legible stock-standard answers. They just don't seem to care.

i ordered 3 items from Ebay and yet to receive 2 items, first item i eventually received 3 days late, 2nd Item tracking said"Unable to deliver Reason: Business closed, will attempt delivery next business day." which my address isn't a Business its residential im Still waiting, and specifically told them to leave at front door, third it tracking said "Unable to deliver, please contact CP Customer Service" when i specifically said leave at front door as well, i did contact customer service and they basically said takes 2 to 3 business days for redelivery when the delivery hasn't even bothered to leave at door the first time or knock, don't trust Courier Please to deliver your packages all i can say.

Avoid this company if you want to avoid going through hell. they absolutely don't accept any responsibility if your parcel is delayed, damaged or lost.

Avoid like the plague! My parcel was deemed lost in transit after a month of no update, even though I was told on first phone call which depot it was sitting at. Just pathetic management and total lack of care. Just couldn’t be bothered finding it.

Approximate cost: $70

I never received the Wacom Intuos Bluetooth Tablet Small - Pistachio from Catch since it was never delivered because the driver from Couriers Please just left at the front door even though the building is under construction therefore, it is impossible for the courier to gain access to it.

No reply from Couriers please package is still in limbo in Brisbane 2 weeks past delivery date and they can't find it. Way past the due to arrive date. No offer of refund of my order from anywhere. I'm done. Worked as a CSO all my life and never have I seen anything or service as bad as this ever

Approximate cost: $100

Took almost 3 weeks to get a parcel 40km .Tracking useless if you can talk to someone they are in India.Had to purchase another & drive to collect now out of pocket $200 Tell as many as you can don't use couriers please Walk and collect it yourself will be quicker

Approximate cost: $200