98 reviews about Couriers Please

verified email - 14 Sep 2021

Couriers Please is a TOTAL JOKE... my first package there were 3 people home and I got a text message saying no one was at home and I had to pick my package up from a drop off point... I called and was on hold for over an hour and kept getting a message to press 1 to hold my place in the queue and I will be called back in the order I rang... it has been several days now and no call back... the next package was meant to be here about 1.5 weeks ago and then last Friday (today is Tuesday) and now maybe this week... they don't care at all !

Approximate cost: $949

verified email - 09 Sep 2021

Never rings the bell and you just get a notification saying "no one is home" when I am always home due to Covid and lockdowns. Always the same story with parcels delivered with this courier. Any business that uses them should think twice, because what is the point of paying a price for delivery when they never deliver to your door.

verified email - 01 Sep 2021

I was sent a notification that my item was at a Newsagency, the item was not there. I rang the newsagency manager yesterday, the item was still not there. The manager spoke with your driver, who recalls seeing my item. It was not dropped off at either the newsagency or my home. I contacted couriers please 10 times, for no reply. Avoid couriersplease.

Anonymous
verified email - 26 Aug 2021

Attempted to deliver twice, first time they claimed the business was closed (it wasn't). Second time they attempted to deliver before business hours. Didn't leave a card either time, and the email about "sorry we missed you" didn't include instructions for redelivery. No phone number listed on website. Submitted multiple queries through their tracking tool which went ignored, so either their website is broken or they couldn't be bothered. Never again.

verified email - 24 Aug 2021

Want a courier that can lose a $700 parcel in under 24 hours? Use Couriers Please!

The absolute worst.

Approximate cost: $700

24 Aug 2021

I had to furnish my home from scratch during lockdown. Everything delivered by Couriers Please came first, really fast, and had tracking updates. The other services took weeks. I'll shop with the brands that use couriers please again.

verified email - 17 Aug 2021

Absolute worst couriers - I’ve never had a good experience. Once they lost my next day delivery item (which I payed $300 for) after a mess and almost two weeks of chasing them, I replaced the item snd filed their insurance claim. They found my package and wouldn’t refund the $300 next day delivery, wouldn’t return my package to sender, they just delivered and congratulated themselves on a job well done.

verified email - 06 Aug 2021

bunch of disorganised, unmotivated,lying,inefficient ,lazy morons. Stay away from firms that will not allow you to talk to anybody here and opt for remote control contact and “customer service” personnel in the Philippines. Like talking to a brick wall. They do nothing,and they don’t care. Their drivers are lazy ,lying slobs that are incapable of delivering a parcel. I hope they do the public a favour soon and go broke. They are a menace.

verified email - 04 Aug 2021

Made no attempt to actually deliver the parcel and lied about leaving a card.

verified email - 30 Jul 2021

I would give 0 star if I could

Rubbish service. The delivery guys just don't ring or call, and you get a notification "Couldn't be delivered because not at home" in the evening. I am now clearly not shopping anymore on any merchant which uses CouriersPlease, and I encourage all unhappy Customers to do so.

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