We've had Craft do work on our house twice, once quite a big extension job and once more of a renovation of existing aspects of the house that were in need or updating and repair. While Craft are not the cheapest builders around, they gave us realistic quotes and a contract that they stuck by even when the work proved more difficult than expected (and thus took them more man hours than they expected). When we had a problem with an aspect of the work they came back repeatedly until they were sure it was rectified and did not charge us for the repairs. As a result, I would trust them to get the job done well, unlike other builders and tradespeople we have had much less positive experiences with. If you want cheap, then don't get a good builder, but don't expect good results either. With Craft you can trust you get good results at a fair price.