How nice is old fashion customer service. I cannot recommend Delrico highly enough. Friendly people, great service and good quality products.
Outstanding ...!!!! You don’t get to say that much these days but finally you can and mean it. I am a structural landscaper and man have I seen my fair share of hose reels. Not one has ever come close to comparing to Delrico. Most of the time we find a clients hose reel brought from said “warehouses, or hardware”, with the hose sitting underneath the hose reel because something has broken and the unit needs replacing. Not Delrico. If for some strange reason something does break they offer warranty a long with a servicing option. I have 2 hose reels which I have had for several years and only just recently I thought I should put them in for a service because I thought by now it was way over due. To my delight both unites were it top working order with no need for any new parts. Outstanding and built to last. I recommend to all my customers to purchase a Delrico. You won’t regret it!
Cheers for taking the time to leave a great review Mark-w608!. Glad you can appreciate the honesty and commitment we give to our customers. Great recommendation.
Fantastic products supplied by Delrico. We have purchased 4 reels now for our business and are extremly happy with them! We would recommend them to everyone. Forget the products on TV this the the Real Hose reel you need.
Kristian Paris
Manager
Jim Paris Plumbing Pty Ltd
Hi Kristian, thanks for taking the time to leave a nice review! A lot of our business is word of mouth with clients recommending our reels based solely on quality. We found that we dont have to yell to sell. Appreciate your business.
We just purchased a second 28m hose to replace an existing cheap brand which didn’t reel any more in the back yard. We have had our first one for years & haven't had any problems, great quality.
Approximate cost: $249
Thanks for taking the time to leave a review mels368. Many folk do try other brands and we are glad that they see the difference in quality after comparing. Thanks again!
Fantastic product, works perfectly, great range of colours, friendly service.
Approximate cost: $300
Thanks Davem for taking the time to leave a review. So glad you can see the quality we put into our reels. I agree, the colours are awesome!
Bought 2 x 28m reels and 1 x 14m reels. Have only used them for three days but they work exactly as described. Did a lot of investigation and read lots of reviews before deciding on the Delrico reels. The service was excellent with all my questions answered. I visited their factory and was able to play with the reels before I committed. As an indication of their attention to detail they even supply the trigger nozzle that has become mandatory with the current water restrictions. The reels pull out and return easily and I particularly like the safety feature of the slow return of the 28m reel. The use of brass fittings should see these hoses and reels outlast plastic fittings.
Hi Coll, thank you for taking the time to leave a review. Glad that you can see the quality that we put into the manufacturing of our reels. Our new SRS ( Slow Retraction System ) is being very welcomed out there as it eliminates any danger compared to the " off the shelf imports" reels. :)
I purchased the DEL28W auto reel model directly from Delrico at Taren Point in the Shire, service and attention given was great, the guy in the store spent a bit of time with me explaining and answering every question I had, there was no pushing to upsize or spend more, I felt very comfortable with the service I was getting, I was told how to look after the hose and how to protect the outer casing and a quick demo of installation.
I've attached the mounting and reel easily and the mechanism is as good as they describe.
It's always good to feel that you did buy correctly and you got value for money. I have no hesitation to recommend Delrico to anyone.
Approximate cost: $199
Thank you Petee for your kind review.
Service was out standing delivered to Sunshine Coast in 3 days
Thanks Timb, glad you appreciate our commitment to customer service.
An excellent quality product. Good service. Everything supplied with order, even the drill bits. One very happy customer.
Many thanks Janetc for taking the time to leave a review. :)
I ordered two retractable hoses fast delivery excellent quality real pleased with product will recommend to family and friends
Approximate cost: $199
Many thanks Rossj for taking the time to leave a kind review
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Hi karolb......thank you for taking the time to leave a lovely review.