Dextress Hair

4.6
based on 49 reviews

49 reviews about Dextress Hair

verified email - 09 Dec 2016

1st experience from reviews on this site and I wasn't disappointed. When I called the gentleman on the phone went above and beyond to get me an appointment even though they were flat out. That was approx 3 months ago and I'm just making my next appt now as my cut and foils has lasted so well and I continue, even now, to get compliments on how good it looks... WOW! Never had that before. Not cheap, but as I called today for my 2nd appt it was recommended by Jesse that I may just need hairline and part foils to freshen up so that will save money this time round. Now that's great practical service :-)

verified email - 02 Oct 2016

I would not recommend this business.
I went there for a hair cut on my long hair and came out looking nothing like what I expected... My hair is now shoulder length when I asked just above my breasts and I cannot wait for my hair to grow to NOT go back there for a haircut!... So disappointed! I actually cried when I got home and registered how bad my hair looked! I have wavy hair, I asked for layers, a little of the length off, a side fringe, I actually showed pictures of what I was after.
I first ended up with curls, ugly curls! When I asked the lady who was taking care of me that I really didn't like the curls, she pulled her face and agreed to straighten them instead... It didn't look as bad and when she showed me the back with a mirror, I almost had a heart attack, the back of my hair was cut SO straight, no point, no layers, just straight! Because she made me feel so bad the first time I told her I didn't like the curls, I just acted courteous and polite and told her that this was fine, paid and left. By the time I got home I was in tears...
Worst experience ever at a hairdresser, never cried because of a haircut before and now I am left with something that I hate and I am just going to have to wait until my hair grows again...
Would not recommend this place to anyone!

Approximate cost: $83

Dextress Hair 11 Oct 2016

Hi Brenda,
Thank you for your feedback. We are surprised you have given us this feedback as when you left the salon you appeared happy with your service and hair. As you know your hair is naturally curly and I did contribute a lot of time showing you how to manage your natural curl as agreed, however we then re styled your hair as you decided you preferred to see your hair straight. We pride ourselves in the service we offer and in response to your feedback, I have tried to contact you numerous times by phone to have a chat about your hair, however we haven't heard form you.
Regards Jess
Dextress Hair

verified email - 28 Jan 2015

very professional service. Plenty of time and good advice given. very pleasant staff made to feel welcome and valued. Great result, would highly recommend.

Approximate cost: $204.00

Dextress Hair 28 Jan 2015

Many Thanks for your feedback. We strive to offer a valued and friendly service. Please inform us when you visit next so we can give you an offer for your review.

07 Jun 2014

It was so nice to walk away with exactly what you wanted done with your hair and to have it explained to you how to style and look after your hair in between visits. Lovely staff would recommend this salon to all my friends. Thankyou Jess for great cut and colour

FLJ 10 Jun 2014

What a fantastic read!
Definately might go and check this place out!

Dextress Hair 28 Jan 2015

Thank You for your sincere review. The girls do appreciate reading compliments about the great service and hair dos that they produce.

03 Jun 2014

Jean has been looking for a good salon since moving to Brisbane 3 years ago.

DEXTRESS was recommended by a friend and the search is over.

A big thank you to Jess for the wonderful cut, style and colour you did for Jean prior to our son's wedding in November - and the great job you did again last Thursday. Jean has received many compliments from friends and work colleagues and is very happy to recommend DEXTRESS at Murrumba Downs.

Many thanks for making my precious lady that little bit happier.

verified email - 27 Jan 2014

Treat yourself to a Delightful Designer "Do" at Dextress!

Jess and her Crew operate an extremely professional salon which is an absolute pleasure to visit - polite, well-trained, experienced staff who ensure that clients are truly satisfied with the services and treatments.

Dextress offers reasonably priced services and great hospitality in a comfortable atmosphere, (love the recliner chairs at the basins!), with friendly, knowledgeable staff.

The salon offers great promotions and the creative use of technology (on-line bookings) and social media is also impressive - connect with Dextress on facebook, Twitter, Pinterest and Instagram.

This was my first visit, but definitely not my last!

Approximate cost: $150 - $200

Dextress Hair 28 Jan 2014

Thank You for your detailed review. We really appreciate your positive feedback. Our team are well trained and have a passion for Hair, beauty and guest satisfaction. Thank You.. See you soon.

verified email - 24 Jan 2014

Honestly the BEST hairdressing experience I've had in a long time. This is such a wonderfully well run business. The online booking enquiry was easy and promptly answered. From the moment I walked in, I was so impressed by the natural friendliness of everyone and the very high level of attention and service they show each client. I was given a pressure point massage on arrival and asked throughout my time there if I was comfortable and if I'd like a drink of choice and a biscuit.

My lovely hairdresser, Jess, did such a great job with my hair even though it arrived in quite a sad state! She was very intuitive and listened to what I wanted, taking time to discuss and explain the process. I got the style and length I desired and the choice of colour was spot on (and still is after a few weeks away!) I was so happy with the results and the overall experience was just wonderful. What a great atmosphere they have created. I didn't want to leave! I'm so looking forward to my next relaxing appointment :-)

Dextress Hair 28 Jan 2014

Hi Kate, Many thanks for your positive and kind words. We are very pleased that your experience at Dextress was 5 star service. Jess loves looking after all her guests and doesnt miss a beat:) she is a great stylist. Thank You

verified email - 15 Jan 2014

I went to Dextress Hair last week for the first time. The online booking enquiry made life easy & I was able to secure sn appointment via email in 2 minutes. On arrival the staff were very friendly & prompt. I booked for a Brazillian but end Wax but ended up leaving with an Underarm, Full Le & Brazillian wax. I was recommended 'Sugaring' which was amazing. I was so happy with the results & look forward to my next appointment. The girls were friendly, had a 'nothing is a trouble approach' with fantastic customer service skills.

Approximate cost: $115

Dextress Hair 24 Jan 2014

Thank You Sarah for detailed review. We are very pleased that you had a great experience with us and your service by Daniella was more than expected. Many thanks again and we look forward to seeing you soon.

verified email - 07 Dec 2013

Love my special, relaxing time at Dextress Hair Face & Body!
So professional, friendly a pleasure to recommend! Merry christmas to all & best wishes for 2014! Can not wait to my next visit!

Dextress Hair 28 Jan 2014

Thank You Karin. We are pleased that you had a relaxing experience at Dextress. Thank You for your review.

20 Nov 2013

I've been a Dextress customer for over 6 years now, and I couldn't be happier. From Bec the owner, Jess (my stylist) to the apprentices, especially the lovely Grace and all the other wonderful girls in between the experience is always relaxing and a pleasure to go. It's a little sanctuary of "me time" for this busy mum! No attention to detail is spared, including head massages, coffee/tea/sparkling juice and yummy gourmet biscuits. Makes me want to get my haircut more often than 6 weekly! I always get comments on my "do" after each visit. Thanks girls, and Graham, you rock!

Dextress Hair 28 Jan 2014

Hi Deborah, Thank You for your kind words and thank you for your loyalty at Dextress over the years. We really appreciate you.

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