Diamonds International Brisbane

We dealt with Kathryn today at the Chermside store to purchase my engagement ring and she was so lovely, she listened to what I was after and gave me every opportunity to try most things on and pick one I fell in love with. She didn’t rush us or push us into buying something she just let us lead the way and her knowledge of diamonds was fantastic.

Thankyou Kathryn

My fiancé and I saw Ron Russo almost two years ago he custom made my engagement ring. he was so efficient and listened to everything I was after I love my engagement ring and just today I called in to get my wedding band again amazing service from Ron even though I didn’t make an appointment! The team are so helpful my fiancé and I are definitely return customers and would
Recommend seeing Ron! Thanks again Ron ! Natasha & Francis

Recently had a 25th anniversary ring made by these guys, we dealt with Shirley at Chermside & we couldn’t be happier with the service and the end product. The ring looked stunning in the store but even better in the sunlight. These guys are truly the ‘Home of the white diamond’ like they say. 11 at of 10, couldn’t be happier.

A MASSIVE thank you to Shirley from Chermside for helping us design my dream ring. You listened to exactly what we wanted and sourced the most amazing diamond. The staff were so helpful and friendly and ensured we were beyond happy with the end product. I could not recommend them highly enough! Thank you again!

Andrea constantly kept us informed about our engagement ring. She was so helpful at every step and this process as stressless as possible.

The service and advise that has been given to us by Brooke, Andrea and the team at Diamonds International Indooroopilly has been nothing short of amazing. Best customer service that we've had in a very long time.

Keep the team vibe and store vibe going. It really makes the difference.

AMRIT was amazing from the minute we walked into the store, he was patient with multiple emails and questions and he seemed genuinely happy when he was sure I loved the ring. D.I has done an amazing job creating my dream rings ♡

Diane B was super helpful and understanding as I decided on what I wanted and ordered my custom jewellery. Thank you!

Approximate cost: $2200

My husband and I had a wonderful experience with our visit to Diamonds International. We were looking for a special dress ring for our daughter's 40th birthday. Devi listened carefully to our needs and gave us several options. She was so understanding and knowledgeable and it made our choice so much simpler. Interestingly, we had purchased the same daughter's 21st birthday ring from Diamonds International as well. We would highly recommend Devi who offered such personalised service.

The daunting task of my partner and I finding the perfect engagement ring is a bewildering task as I'm sure we can all agree, especially with little knowledge despite doing some research. Diamonds International in Brisbane City was our first experience and by far the best. Afterwards, we attended a number main stream and independent jewellery stores that frankly left us disappointed questioning their professionalism and motives.

Upon entering Diamonds International we were greeted by a very knowledgeable sales person by the name of Devi who immediately put our minds at ease. During the whole process she came across as very forthright, knowledge, personable and provided us with important areas to focus on whilst we endeavoured to find our perfect ring.

We hesitantly left the store seeking a comparison, which I can say without any hesitation that Devi professionalism was unparalleled.

This was only reinforced when speaking with customers walking into the store and engaging in general conversation. An older female I spoke to stated she purchased her first Diamond ring at the store 35 years ago and had been a loyal customer of the store ever since.

Needless to say, we are customers for life.

Thanks Devi,

Aaron & Fiona

Exceptional service from the jeweller, Sam. Very patient and all questions answered. Very happy with our purchase and valuation and the 40% sale made it even sweeter.

My first diamond earrings purchase couldn't have been a better experience without the help of Ron. I went in not knowing exactly what i wanted or where to start, but walked out with the most incredible pair of earrings that i'll treasure for a lifetime, carefully selected to suit me and my budget. Ron was patient while i compared all the options, educated me and my mother on diamonds (even letting us try on huge engagement rings 'just to find my favourite for when the time comes'), and made us feel like we were his biggest priority - even though other regulars of his were arriving and waiting patiently to see him. Ron's absolutely wonderful, and has not only sparked a new love of diamonds in me, but also a lifelong customer. While diamond purchases aren't frequent for everyone, I won't be purchasing mine anywhere or from anyone else from now on. Thank you Ron!

Initially we had a great experience but when we took the product home, that dramatically changed. I expect great service, quality and care beyond my purchase which I did not get at diamonds international. Within 5 months the claws that held my diamond had shifted. I took it in for repairs and was told it was "wear and tear". I continued to get the claws repaired but when i collected my ring is was in the exact same condition! [redacted inflammatory comment], clearly did not repair my ring and told me if I wasn't happy I can leave the ring with them! Outrageous service! After many attempts to resolve my issue I have had no response. Not only am I unhappy with my ring quality, we greatly regret buying from diamonds international. No one should feel like this when it comes to a piece as special as an engagement ring. [redacted inflammatory comment]

We have just come from yet another visit to see our favorite jewler Ron. We can't speak more highly of this wonderfully talented and helpful man. He has truely made our engagement and wedding experience exceptional. We will be back in the near future for more no doubt!

The service I received from Joy down at the Carindale store was exceptional. She was more then happy to help answer any questions I had and continually kept me up to date with progress of the ring and its resizing. I would defiantly recommend to anyone looking for an engagement ring or otherwise. I will defiantly go back to get the wedding ring.

Having searched for weeks to find the right ring, my partner and I decided to take a couple weeks off from looking. This store was the first we tried when our search resumed and we were fortunate to be served by Ron. His customer service was exceptional and we had no doubt in his professional knowledge. As it happened, the first case we approached had the perfect ring and coincidentally, it was during a sale that we visited. Cannot recommend this store more strongly; the service, variety, value and professionalism were unparalleled (and that's after exhausting what seemed like the majority of Brisbane jeweller options).

On our engagement, my partner flew me to Brisbane to have my ring designed in the city store. I had always struggled to find something I liked in the display windows. The whole experience was amazing; Ron put us both at ease. He was full of helpful tips and by combining two rings, helped us design something that I absolutely love (and was within our budget). Six months later I got a matching wedding band and once again he made the entire process simple, even though I couldn't make it to the store this time. I really do believe that their quality and service is beyond compare.

My fiancé brought my ring from the city store. We couldn't be more happy with the ring and they were a pleasure to deal with. Definitely will be back for my wedding band! Thank you!

Felicity from the Chermside store is absosultely wonderful to deal with. She was so helpful and we found my dream engagement ring. We could not be happier with the service and beautiful ring we recieved from your store. Thank you

Was an absolute pleasure dealing with Felicity and all the ladies at Diamonds international Chermside in helping me find the right engagement ring at an amazing price. Looking forward to finishing the set.
Many thanks
Greg :)

I had to wait 2 months to get my eternity ring match to my wedding band. They are beautiful and I got both my wedding band and engagement ring rhodium plated

Super friendly service, they were always happy to help with anything..............................................................

Diamonds International at Carindale is a fantastic place to buy an engagement ring. The service is very personal, professional and warm. Joy was a fantastic person to work with. Joy was very knowledgable, patient and invested in me making a purchase that I was 100% happy with. Thank you for your service, I will definitely be returning to look at wedding rings... (SHE SAID YES!)

I wouldn't recomend diamonds international to anyone. I am the 3rd generation to purchase all jewelry off them and apparently now I'm to "fat" to purchase a ring in there sale unless I pay an extra $800 to have the ring resized! How disgusting!

we have been to Ron at the city store a few times and he has always delivered great service not to mention beautiful ring designs. thank you so much for everything. we are definitely going to recommend you to all our family and friends. very satisfied customers.

We would like to thank Shirley from the Chermside store for all her help and assistance in selecting and designing Karen's ring. The service was nothing less than outstanding and we will be shopping there again. Karen and Paul.

Just wanted to say a big thanks to Caroline from the Indooroopilly store. She helped me pick out the perfect ring for my future fiancé. After going to various stores starting from the bottom end jewellers all the way to tiffany's, diamonds international definitely stood out from the crowd providing the most value for money. Caroline was friendly, professional, easy to relate to and provided a great service, she is an asset to your company.

Diane B is absolutely fantastic at the diamonds carindale store.
She originally helped my fiancé and I last year with my engagement ring. It was the first ring I tried on! I didn't even know what I wanted but she seemed to know! :)
Now a year later she has helped both of us with our wedding bands and made the process super easy and painless.
As a customer service manager myself, I really appreciate honest and consistent customer service and that's Diane. I highly recommend her.
Tara & Jason

I asked my husband for a flower diamond ring. Ron did a wonderful job in designing the ring with rose gold and I was very excited to receive it as it is just beautiful. Thanks Ron.

We went to Carindale Diamonds Int and we were looked after by Diane H she was amazing. Really down to earth and not pushy. She found us the perfect ring. We bought it and left within ten minutes! We were laughing and we will have fond memories of her turning the experience around for us as we just left Michael hill and felt like we were being cornered.