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DNA Bathrooms & Kitchens

4.8
based on 64 reviews

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64 reviews about DNA Bathrooms & Kitchens

15 Jul 2016

(Totally renovated ensuite, bathroom and laundry.)The communication from DNA was always great - we knew what to expect and when to expect it. Any issues were resolved quickly and efficiently. Great family business to deal with, really happy with the result and confident about the high quality.

Thank you for your review Brenda. It was a pleasure creating the extra space you so needed in the laundry. Enjoy!

verified email - 11 Mar 2016

Christian and I have been back in our apartment for a week now and we are so happy. I just wanted to send you both an email to thank you hugely for what a fantastic job you have done. Our new kitchen and bathroom are just wonderful. They are even better than we were hoping. We can't wait to have our little baby here now! We especially would like to thank you for all the extra bits and pieces you did to make it look so professional and finished. We are very grateful. We would also like to thank you for getting everything done as quickly as possible and for keeping us so well informed about progress and next steps.

15 Jan 2016

We used DNA to renovate our main bathroom a couple of years ago (a room we are still really happy with), and recently had them complete an ensuite and laundry renovation. We absolutely love the final outcome and found our experiences even more positive than last time, which we put down to having both Sarah and Duncan integrally involved in the process from start to finish. Sarah was fantastic at coordinating the supply of all the products, getting our inputs in a timely manner at key points and was always extremely responsive to all our queries. Duncan was also very available and technically knowledgeable, offering really good advice and prompt action to overcome all issues encountered.

We had a few companies come to quote the job, and DNA were the only company who offered a truly creative vision for what could be done and at a competitive price. We hadn't even realised a new ensuite would be possible before talking to DNA. They managed to keep a separate laundry for us with an adjoining toilet while adding a brand new ensuite to the adjacent bedroom, making fantastic use of space.

We really enjoyed all our interactions with them, in that they are not pushy sales people, are very professional, reliable and worked closely with us to make sure all the details of the job were correct. All the tradies used on the job were extremely polite and highly competent too (which was one of the main reasons we chose to use them a second time).

Last but not least, they completed the job 1 week earlier than scheduled, in the lead up to Christmas which made it extra impressive. We highly recommend them!

Thank you Jara for your review. It was a pleasure.

verified email - 12 Jan 2016

Thank you so much for the work you have done in the renovation of our kitchen. We are very happy and were impressed with how professional you were at every stage and how personalised your manner is. We shall not hesitate to recommend you to our friends and family.

Thanks so much for your review Kerry. Happy cooking!

16 Aug 2015

We first met Duncan when he visited us to give us a quote. He made a few helpful suggestions at the early planning stages which helped with our decisions. Sarah then made the rest of the job very easy. They are both very experienced, with years in the industry and from doing their own homes, so have a wealth of knowledge about products, design and safety. All the craftspeople involved were professional, reliable and friendly. All steps in the process were transparent and incredibly, totally stress free. Duncan and Sarah treated our home with the care as if it was their own. Thanks very much indeed!
We are totally thrilled!

Thank you Deb for your review. It was a pleasure to create your new bathroom and kitchen.

verified email - 09 Jun 2015

Many thanks to Sarah,Duncan and team for transforming our dated bathroom to a six star luxury hotel bathroom.DNA ticked all boxes as to timeliness,quality and professionalism.Most importantly all lines of communication were always open.All tradesmen were courteous,clean and respectful.We are now looking forward to complete our second bathroom soon with DNA.In addition as a result of our experience with our first bathroom we contracted DNA to renovate our second bathroom and powder room.The workmanship and attention to detail was excellent.In particular the waterproofing has two very thick applications and the floor required straightening .The end result is a resort five star luxury bathroom/powder room.Special mention to Rick who is a highly competent and diligent tradesman.Duncan and Sarah again were excellent to work with.The job was done on time!

Thank you for your review Martin. We hope that you are enjoying your new ensuite!

Thank you for your further comments. The bathroom and powder room came up amazing. Beautiful tile and product choices by Gabby.

verified email - 04 May 2015

Duncan, Sarah and their team have just completed major renovations to my bathroom, toilet, laundry, ensuite, kitchen and front entrance flooring and totally exceeded my expectations! Their standard of work is exceptionally high and they have been a pleasure to deal with. They did what they said they'd do (and a whole lot more) - arrived on time, kept me informed every step of the way and found solutions to all the inevitable, unexpected challenges. Their advice was great and reflects their extensive experience. What really stands out is the friendly, professional and flexible way they approached my renovations - when you go with DNA Bathrooms & Kitchens, you know you're in safe hands.

Thanks Caroline for your review. It was a pleasure to work for you!

Anonymous
01 Dec 2014

Our bathroom and laundry renovation was finished right on schedule. I cannot recommend DNA Bathrooms more, all emails were responded within 24 hours, Duncan managed the project really well and even when we decided on a custom made linen cupboard and laundry tough after the project started, Sarah and Duncan were able to get back to us with a quote and fixtures within a day. Duncan also checked with me on everything and was extremely patient with my endless questions! I would highly recommend DNA Bathrooms!

Approximate cost: $20000

verified email - 14 Aug 2014

The smallest room in the house but the most complex to renovate! We needed a complete bathroom renovation, chose DNA to do the job and were not disappointed. The project was very well managed by Duncan and Sarah who were always available by phone or email and prompt in responding to any questions/concerns we might have. Rob, who oversaw the actual site work, was great - his friendly manner and excellent trade skills easing a lot of the inevitable stress of any renovation. Every tradesperson employed by DNA - carpenter, plumber, tilers, painters, electrician - came on time, was polite and did their work well. We are very happy with the end result which was completed exactly on time. Having the bathroom professionally cleaned at the end of the project was an added bonus.

Approximate cost: $26,000

Thank you Margaret for your review. We hope you enjoy using you bathroom for may years to come.

verified email - 29 Jul 2014

We had our old bathroom gutted and completely renovated from scratch by DNA Bathrooms in June. The project took 4 weeks and went without a hitch. All fittings, fixtures and workmanship were of excellent quality (and I'm fussy!) and our new bathroom looks fabulous! Everyone we liaised with - from Duncan who organised the initial quote, supplies & paperwork, Daniel who oversaw all the other tradies and daily work, the painters, plumber, tilers and electrician, to Sarah who patiently answered all my questions, followed up everything and ensured everything went smoothly - was so helpful and hardworking. Everyone working on our bathroom kept mess and disruption to a minimum and a cleaner was sent at project end so that our beautiful new bathroom was spotlessly clean and shiny. Costwise, DNA is mid-range, not the cheapest and not the most expensive - and excellent value. I would not hesitate to recommend or use DNA again.

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