Ashleigh is wonderful. She walks in to a bomb site every time she comes here and she does a stellar job. She's an actual super hero. She needs a cape
Approximate cost: $180
I’m a little disappointed that’s why I’m leaving this review. After a rocky start to trying to get a declutter booked when it was booked everyone I hired 2 people and the lovely Jenny came on time and were absolutely amazing lovely lady’s. Got straight into the job and didn’t stop. Great work ethics, attention to detail and truly genuine sweet people. Got half the house done and looked and felt amazing. The next week another amazing lady came to do my 3rd bedroom again excellent job. But that’s where it stops. Knowing I still had a 4th bedroom and a kitchen to be done I never heard from them again. I paid $900 dollars in total first payment in advance and second visit on the day, you would think someone would have contacted me to get the job finished not to mention I wanted a fortnight cleaning after the house was done. So I had to hire another company to finish the job. So 4 stars for amazing work and beautiful bunch of gals, but terrible at returning your call. But I do appreciate what you did do feels like a weight has lifted.
Oh my gosh we are so sad and sorry we have missed your call. Ive just scoured my phone and my inboxes, could only find one no on 9th July I wrote Id call back but didnt. Im so sorry if this was you. Please let me know which number you have been calling, or email messaging and Ill investigate. We appreciate your review regardless of the problem you have highlighted. I do know this last two weeks over school holidays has been hard to keep up with Re kids in tow. But I normally text or email even if delayed response. Im so sorry. Jenny (owner) pls text 0413148637 Im keen to fix so this doesnt happen again.
Hi Jenny no that wasnt me. This was back in June after your first visit I mentioned the other half of the house needs doing and you must of asked Jessica to organise that and the next week sure enough I got a call to set up the lovely Jane who did my 3rd bedroom amazing job and I said I still need the 4th bedroom and kitchen done and let me know your next available day ect and I never heard back. Its all good the house is finished now. Just a shame because I really got to know all your amazing ladys and felt comfortable and you did amazing job.
I think I know what happened now. One of the team said you had commented you wanted us back. but needed time to pay off that past week. Im so sorry, we should have messaged you not just acted on a comment. we didnt want to harass you, you had been an amazing client to work for and with.. but we should have contacted you again. For some reason Jess and I were waiting on a message to call you... Im so sorry. You had told us you wanted the rest finished , Im sorry we let you down. The girls and I did wonder at one point if you wanted us again but because we didnt want to push you to spend more money until you were ready we didnt, and after that I can only admit to forgetting to chase up. Im sad because we were super keen to do your kitchen and spare back bedroom. Would have loved to finish.. Im so sorry for not calling or messaging you .. I do appreciate your review. Honest reviews to me help us fine tune what we do and ensure we better our services across the board of what we offer, so thank you. If you need me please text and Ill text you right back. Jenny
Lisa is amazing, she is very thorough, efficient, and uses initiative. She is very flexible and reliable. I highly recommend her... xxx
Lisa is definitely loving this job and we see it in her job sheets and her clients appreciation. Thank you for this beautiful comment! Jenny
The team is always helpful and the house spotless.
Thank you Naomi super appreciated being reviewed. The team is amazing, so fortunate to of found them all.
So pleased with the high standard of work that was put in.
Ash Is super friendly and did an awesome job
Massive thanks to Ash :)
Ash is a machine and really cares about each of her clients so much so she calls to tell me what she was planning to do next time she was there. Thank you for leaving a review we really appreciate it. Jenny
Dear Lisa,
I think you do a wonderful job and just love coming home on cleaning days. :)
Approximate cost: $120
Awww lisa is loving this role and we are loving her in it, so happy you are also enjoying her skills. Thank you for leaving us a comment, super thoughtful. Jenny
Erika is wonderful! At this stage, I cannot find anything she could have done better. Fantastic service... Thankyou!
Approximate cost: $120
Jane our cleaner would be one of the best I have ever had. Eye for detail and extremely thorough. She is worth every cent.
Louise we love Jane too, but so nice of you to get online and leave a review to ensure she knows too. Thank you
Ezter did a beautiful job cleaning my house today and last week. She helps do all of the jobs that I can’t physically do on my own yet
Approximate cost: $150
Awww I love reading these comments. Thank you Sharon, Eszter is one of those quiet achievers, she looks after a lot of jobs we end up needing help on, or where we are down on staff, so often people only have her once! Thank you for taking your time to leave this review, I am positive you will put Ezster on cloud nine!
DHT needed to change the time for our service as our housekeeper wanted to make her son's Easter Hat Parade:
I said, that’s ok, she worth working around, she is probably the best cleaner I’ve had, don’t get me wrong the others have been good, but Laura just gets it, she’s sees and cleans all the things that you see when living in the house, always doing the extra and she’s getting to know the house now and has a routine of what she does.
“We have had our windows regularly cleaned by this company and they do a terrific”…
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