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Doors By The Bay

4.3
based on 12 reviews

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12 reviews about Doors By The Bay

verified email - 05 Apr 2017

Paid deposit for Door and waited 2 months. No door and business now closed. Promised to deliver. No door.

Class action to follow.

Interested. Leave message here.

Approximate cost: $600

verified email - 31 Jan 2017

DO NOT TRUST THIS BUSINESS! We were quoted $1348 for two screen doors and as we want to support local businesses we didn't hesitate, thus paid a 50% deposit of $674 in late OCT 2016 for a pre-Christmas delivery. On the agreed day nobody and nothing turned up, no response to phone messages or emails. So we personally confront [redacted personal identifier] at his place of business who admits nothing had yet been ordered, however promised to rectify matters so that a 27 JAN 2017 delivery would be met. Again, on this agreed day nobody and nothing turned up, and again no response to phone messages or emails. This time when attempting to confront [redacted inflammatory comment] place of business we are confronted with notes on doors/windows stating he is busy attending to deliveries/installations...as if! We gave this business [redacted] plenty of opportunity to meet his obligations, and we do not appreciate being ripped-off! DO NOT GIVE THIS BUSINESS ANY OF YOUR MONEY, [redacted generalisation]

turtledoves 26 Feb 2017

I know a friend who had a similar experience. They are a very unprofessional business, with terrible service.

18 Jun 2016

Recently we had two security doors, two security screens and one back door installed by Doors By The Bay. We found all members of this family business to be friendly and professional with a sound knowledge of all things 'doors and windows'. We appreciated the time they spent assisting us choose the right products to meet our needs. We would use them again and are happy to recommend them to others.

verified email - 14 Oct 2015

We can confidently recommend Doors by The Bay for their excellent standard of work, professional approach and attention to detail. We are extremely pleased with the work recently completed on our doors.
Thank you Doors by The Bay.

verified email - 29 Jul 2015

Pricing and Service. As the doors we required were a standard measurement several other suppliers just wanted to come with standard doors and fit, but we knew our space was slightly out of line. Doors by the Bay came and measured the job and fitted the doors exactly to the width and height. The service in selecting and actual fitting were excellent and the price and quality were the same. A great family business.

Approximate cost: $1400

verified email - 14 May 2015

They made us 2 doors for our property in Portsea. Absolutely wonderful doors, just beautiful. I thought it would have taken a lot longer than what they did. They fitted them and we are just so pleased with what they have done for us

Approximate cost: $1200

verified email - 01 Apr 2015

Had a special non standard size interior made to measure door installed by Doors By The Bay and cannot speak too highly of the whole experience from start to finish. From the free measure and quote to the fitting of the door every stage was handled courteously and professionally. The gentleman who actually installed the door did a fabulous job, couldn't be more pleased. No hesitation whatsoever in recommending this company!

verified email - 23 Jan 2015

Supply and fit 4 fly wire screens.
Very reasonably priced.
Great to deal with and fitter arrived on time and completed
Job without any problem

Approximate cost: $230

verified email - 16 Jan 2015

I was really happy with both the service and product from Doors by the Bay. This is a family concern and I think I dealt with each member of the family who did their own particular jobs (ordering/measuring/quoting) efficiently and cheerfully. I am very pleased with my flywires which were a competitive price and look very smart.I have no hesitation in recommending this business.

verified email - 14 Dec 2014

Supply & installation of a security screen entrance door.
Delivery was within the time frame expected, installation without a hitch and on site explanation given as to the operation of the closer and locking device. Very professionally handled from go to whoa. Thanks team: we will next have the "back" door done similarly.

Approximate cost: $700.00

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