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Dr Zenaidy Castro

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Business details

Services

Emergency Dental

General Dentistry

Gum Disease

Dental Fillings

Teeth Extractions

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Opening hours

Monday:

10am - 6pm

Tuesday:

10am - 6pm

Wednesday:

10am - 6pm

Thursday:

10am - 6pm

Friday:

10am - 6pm

Service awards

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About us

We offer a complete range of dental treatments including veneers, full-mouth restoration, teeth whit ...
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Our team

business portfolio Dr Zenaidy Castro

Reviews (200)

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verified email - 04 Nov 2012

As someone who has spent several decades either hating or avoiding the dentist's chair, I can honestly say that Dr Castro and her team work tirelessly and with much TLC, passion and compassion to provide the very best of everything a dental experience should be. From dental nurses who ask what music you'd like, supply you with head and neck supports and always go the extra mile to make you comfortable in the chair to Sandy, the administration manager who makes you feel like you're truly part of a family. I have found Dr Castro's service as technologically up to date as any other in Melbourne, her prices are certainly well within the reasonable range (others will charge you more and offer you less) but ultimately it's the sense that I am more than just another customer that keeps me coming back, it's the feeling of being important. I even know the names and life stories of most of Dr Castro's fish! Do yourself a very big favour, take an hour or so out of your day and have a consultation... You won't regret it!

verified email - 24 Oct 2012

Dr Zenaidy is simply the best! She goes about her work in a professional manner - no fuss and about as near to painless as you can get. Her charges are very reasonable. I have been a client for more than 12 years.

verified email - 28 Sep 2012

I searched "the best dentist" and found Dr.Castro after being SUPER disappointed with the last few general dentists I had visited.I firstly visited my previous dental clinic for a root canal treatment in Feb 2012.But the pain came back in September 2012 and four dentists from that dental clinic failed to diagnose my pain. I suffered from pain rating 8/10 for a week and had to take pain killers every3-4 hours, otherwise I could not sleep/eat/talk or do anything. After charging me up to $2,000, the previous dental clinic wanted to refer me to a "root canal treatment specialist"(cost $2,400-$2,600), saying "the tooth is extremely complicated and in bad condition, and a general dentist will not treat it.This is all your fault because you should not get pregnant during treatment." I asked them to send my records and x-rays to Dr. Castro but they refused to do saying a general dentist will never treat me well. As I am pregnant and preferably not taking x-rays, I spent 2.5 days calling/arguing/coming in person trying to get my x-rays from my previous clinic. Turn out they lost my x-rays ( or did not want to give them to me ). Dr. Castro worked extra hour for me and did a guess work without x-rays, she found out one missing badly infected tooth root which caused the pain. The pain disappeared straight away, and she charged reasonable price($700 for now and $700 more to finish up the root canal treatment in the future.)

I would absolutely recommend Dr. Castro to anyone. She is professional, easy-going and truly thinks for the customer. Compare to my previous dental clinic, which has gave me the worse medical experience ever, Dr. Castro is an angle rescuing me from hell.

17 Sep 2012

I went to see Dr. Castro after scouring the web to find good dentist. First time meet her, I was impressed with the wealth of knowledge she has about dentistry and how she taking time to explain what available options based on your budget.

I want to get a perfect smile and I know it will cost a lot to get it done. Dr. Castro prepare a plan that suited my budget and spend lots of time in making it right for me. It is rare to get a dentist that expect the best result and keep working until she is satisfied with result.

Now I have a great smile and I love every moment of it! Thank you Dr Castro! If you want to get great service, superior result and value for your money, I could not recommend other dentist than her.

Happy Customer - Frank

MazB35 18 Sep 2012

Thats great :-) well written

verified email - 15 Aug 2012

Growing up I had a dentist who made me believe pain & suffering went hand in hand with dental appointments. I'm glad Ihave found their practice online. Dr. Zenaidy Castro is someone who loves her job and it shows in her work and how she treats her patient very well. She's funny, personable and actually cares for her patients. I never had any problem with any works she have done for me.
I recommend her to everyone seeking a new dentist, she is simply the best. Fantastic bed side manner, a great sense of humor and lets not forget her staff- they are all so friendly and personable. Even her 2 male dental assistant, Gani and Derek are so engaging, they made me laugh with their easygoing friendly attitude and them cracking a joke or too. What a fun office to go to. People seems happy in there and they seems like they love their job in that office. It shows on how they treat their patient. I am happy to note that I will no longer be dentist hunting!

verified email - 28 Jul 2012

Dr Castro, is not only easy on the eyes, but she is smart, funny and gentle. I always hate going to the dentist and the thought of injection is nerve racking. The last time I have my cholesterol blood test, I fainted even before the injection. Thats what I am always dreading making a dental appointment and keeping them. I did an intensive search online on who is the best dentist in melbourne. Found this site. Then my wife made a booking for me. The first consultaion went well as I know im not getting a treatment and injection. But its the second appointment where i need to come back for long due dental treatment. I haven't sleep well for several days in anticipation and worrying of my next appointment and injection. That next appointment is so memorable as when they called me to be seated on the chair, the doctor is so very attentive, caring and understanding, and oh yes entertaining and distracting too, telling all jokes and funny stuff that I forgot all my worries on the first place. Before I knew it im already having a drilling done on my tooth and DIDN'T FAINTED!!!
Very much appreciated all the caring efforts to make my visit very comfortable. I can't recommend this office enough. If you want a dentist that knows her stuff and places a very high value on patient satisfaction and comfort, this is the right place. I look forward to my visits. Now I know its finding the right gentle dentist and just my mind playing a tricks on me.

verified email - 27 Jul 2012

I have been a patient of Dr. Castro's for the last few years … I came to her being disappointed with the last few general dentists I had visited. My previously veneered front teeth with glamsmiles are unsatisfactory, looks so fake and bulky. I was so unhappy and I could tell the quality of work was substandard. I was determined to find another dentist and I found Dr Castro. She doesn't push services on patients; she just diagnoses what's going on and tells you your options. I trusted her and have her removed and changed my existing venner with other kinds of porcelain venner.
Dr. Castro was highly recommended and immediately I could tell that I was in the hands of who knew what she was doing … She is so meticulous when she works; you can feel her focus on the task at hand…I have received tons of compliments with my new smile. I am very happy with the outstanding results. That was last few years ago now and been seing her since then. Good thing is I didn't
have any problem with my new veneer. They still look good and as new and holding it still very well.

Approximate cost: $500

17 Jul 2012

Going to a dentist is never a pleasurably experience. However Dr. Zenaidy, Sandy & crew made it as relaxing as it gets. They were very reassuring, played music on request and made the whole experience pleasant!! It was much appreciated!

verified email - 10 Jul 2012

We love the family feel of Dr. Castro's office. Though the office is small, it is comfortable and have a distractive feel of a homely atmosphere.Dr. Castro is a wonderful dentist and an exceptionally nice person. She is knowledgeable, thorough, and very helpful in her explanations. Her office is staffed with excellent, kind people who know their patients and care about them. Going to the dentist in our case is (really!) a great experience, and we are so thankful to see Dr. Castro as our family dentist.

Approximate cost: $800

verified email - 07 Jul 2012

I have been a patient of Dr. Castro for twelve years, and over those years I have developed a close relationship with all who work there. I have always been treated with warmth and kindness that almost make me look forward to going to the dentist. My children have also been patients since they were very young, and Dr. Castro has seen them through cavities, braces and plenty of teeth cleaning. I love the interest Dr. Castro takes in our lives as well as our teeth..If we have emergency problem, she tried to fit us in on the same day and we are grateful for that. She really takes good care of her regular patient and we love that personal relationship and a warm, familial atmosphere.

Approximate cost: $700

verified email - 06 Jul 2012

For years, I had avoided smiling. I was very self-conscious. I knew something had to be done. I shop around and visited several dentist. Then I came to Dr. Castro. She made me feel very comfortable and explained each options and procedure to me. I got this instant liking and trust on her. I went ahead with her recommendation to improve my smile. What I like best about her office is the during and after sales. She made recommendation but she never disregard my wishes or preferences on my new smile. That is what I like the best. The result is outstanding. Now it has changed my life and my confidence! Thank you, Dr. Castro and Sandy for always making sure I was comfortable during and after every procedure. Your understanding, patience, and caring attitude will never be forgotten. Today, I can face the world with a renewed self-confidence and a much brighter smile!

Approximate cost: $2000

lusianac 07 Jul 2012

I have been looking all over Melbourne for a good and trustworthy dentist. Might give this place a try for my next check up.

verified email - 05 Jul 2012

The team at Dr Castro's office are fantastic and supportive from the moment you book your appointment all the way through your procedure, and it continues with that quick call the next day to make sure you are fine.

Initially I was really nervous about visiting a dentist (it had been quite some time since I had been), but the team were so welcoming, I immediately felt comfortable with there.

I have been back for a number of appointments (root canal treatment and fillings) and frequently recommend Dr Castro to all my friends looking for a new dentist. Dr Castro is highly experienced and professional, plus she has a great selection of tunes playing the whole time you are in the chair :)

verified email - 14 Jun 2012

I first went to see Dr Castro in August 2010. I was immediately impressed when i phoned and spoke with the receptionist Sandy. She was so warm, kind and knowledgeable, and defiantly made me feel welcome. As i was new to Melbourne, i was extremely anxious as i had only ever been to my family dentist before. I was greeted with a warm smile upon arrival, and my nerves completely disappeared after a 2 minute conversation with Sandy. I was then introduced to Dr Castro, where her positive attitude can't help but make you smile. Dr Castro was not only professional, but had a great nature to her, which made you automatically feel comfortable. Working in retail, i am extremely critical of the service i receive at work places, but i can say, i have never received better service, and left somewhere feeling so good about myself. After visiting Dr Castro and her team, i would not go see another dentist. I would highly recommend to all in Melbourne, wanting exceptional customer service, with a smile.

Brent

04 May 2012

My impression about Dr. Castro is that she is very thorough - initially I came because of my gums that occasionally easy to bleed, and after her thorough examination she found that my old fillings started to deteriorate. She fixed all and my problems goes away - very happy patient!

verified email - 18 Apr 2012

A funky dental suite that eases the pain...Dr. Castro plays music to smooth the pain and make the experience better than the run of the mill dentists out there.

Approximate cost: $1500

15 Apr 2012

A dentist that I can wholeheartedly recommend. Pleasant, polite and knowledgeable staff all set in an peaceful and interesting environment. The result of my work exceeded all expectations.

verified email - 11 Apr 2012

I was nervous entering into the office for the procedure but the friendly and helpful staff put me at ease and helped me work out a plan to get all of my teeth fixed. The treatment performed was carried out no discomfort.I am very happy with the results. I have already recommended Dr Castro to friends and family.

verified email - 11 Apr 2012

Quite frankly, I was nervous entering into the office for the procedure but everyone was so accommodating, sensitive, and professional. The ambiance of their office made me feel comfortable, it doesn't feels like you are in dental office. Got a homely comfortable ambience, which I like it a lot. The treatment performed was carried out no discomfort.I am very happy with the results. I have already recommended Dr Castro to friends and family. Nice to have met everyone!

verified email - 10 Apr 2012

I was recommended to Dr. Castro because of her reputation for treating patients with dental phobia... I hate needles. Having lived with the condition for most of my life it was fantastic to have a dentist that understood and actually cared. I must also say that the decor in Dr Castros waiting room made me feel like I was in my lounge room so I felt very relaxed. The best dentist experience I've ever had. I don't fear Dr Castro at all.

pamo1 04 Jul 2012

thanks for sharing your experience with the rest of us

verified email - 30 Jul 2011

I randomly came across Vogue smiles while looking for a local dentist and couldn't be more pleased – consistent and professional service with people who go out of their way to make you feel welcome, at ease, and informed. Dr. Castro was very gentle with my treatment. I honestly didn't feel anything!

pamo1 04 Jul 2012

thanks for sharing your experience with the rest of usType your comment in here...

verified email - 29 Jul 2011

I am very pleased with both the service and the quality of work here at Vogue Smiles.Everyone is so capable and friendly. They are like old friends. Warm and comfortable.

verified email - 28 Jul 2011

I love their office. Whenever I come here I feel so well taken care of. Zenaidy is very gentle in her manner and has such a soothing presence. Sandy is so patient and kind and the friendliest receptionist I have ever met.. She really goes out of her way to help and accomodate patients. I really appreciate the care I've received. The whole atmosphere is so positive and warm. I don't look forward to coming to the dental treatment, but I look forward to seeing them.They are very friendly team, from the front office to the dentist. I'm so glad I found this place.

pamo1 04 Jul 2012

thanks for sharing your experience with the rest of us

verified email - 28 Jul 2011

Dr. Castro was recommended to me by my co-worker. The friendliness of the staff to the gentleness and knowledge of Dr. Castro was noteworthy. I highly recommend this office

verified email - 23 Jul 2011

Without hesitation, I would absolutely recommend their clinic. Every aspect of this experience was impressive. Sandy the practice manager, was very helpful and friendly. Dr Castro was very impressive and knowledgeable in her field. I saw the before and after pictures which were important in my decision. After my cosmetic treatment, I have never received so many compliments in my life, and no one could put their finger on what changed so dramatically. Of course, with so many positive reactions, my self confidence just doubled twofold. I agree,their clinic doesn't charge cheaply on those cosmetic works, but I have seen from others who have those cheap, half-price dentistry, mine is definitely different in the quality of overall results and looks.

verified email - 23 Jul 2011

Price isn't everything. They offer great prices, which enables me to go ahead with the desired procedure, that otherwise many would find hard to afford.They help me get financing. But what also characterizes the clinic is the friendliness of staff, the quality of care before, during and after the procedure.

verified email - 25 Jun 2011

My wife and I have been patients of Zenaidy - -- since we moved to Melbourne in 2000, and our children are now their patients too. We have been very satisfied with the level of service and the family homely atmosphere that is provided by the entire staff. What I like about Zenaidy is her dedication to her dental work and she really care to her patient. There were times in the past where I was a difficult patient to her, but she was patient and understanding with me. By the way thanks for the wonderful new smile because of my new veneer and I have recommended many of my family and friends to become patients of her.

27 May 2011

I'm always scared of going to the dentist but Dr Zenaidy is the best I have been to. She makes me feel comfortable and I dont feel pain at all. I always go first time and do not have to come back for re touch coz everything she does is spot on. The clinic has the best view of Southbank and the Yarra river and the staff are terrific.

Approximate cost: $reasonable

verified email - 22 May 2011

Absolutely petrified to visit dentists, Sandy is a lovely receptionist who greets you on arrival, Sophie the dental nurse is sweet and caring. Dr Zenaidy knows her stuff, she works quick and does an amazing job!! Im very happy with the results and am not so petrified anymore.

verified email - 20 May 2011

Other than the long wait for getting appointment and have to wait for seems like eternity waiting for my turn, all of the employees are friendly and cheerful every time I'm there. It is a pleasant environment. Furthermore, they are ALL a happy bunch. I didn't felt rushed when its my turn. Everyone are welcoming and friendly. Love the 80's and disco music they play. Very distracting. Despite the minor frustration of having to wait for there chronic lateness, I'm happy in general

verified email - 13 May 2011

I hate the dentist but this has been the BEST experience I have ever had at any dentist. NO PAIN! I will be back soon.Many thanks for your warm, caring work. It has changed my life and I am sure, countless others'.