I had the pleasure of Jaimes coming to assess our blocked sewer. He was prompt, polite, knowledgeable, tidy & extremely thorough. He gave a detailed report of our sewage pipes & what he did to clear them. It was all non stressful & calm. Jaimes was a true professional & spoke highly of the company. Fabulous experience.

The service we received from Drainpro was outstanding, right from our first contact. Our storm water drains were blocked which caused flooding in our back yard during heavy rain. Drainpro came round and I quickly realised these guys are true experts. Tree roots & debris were systematically removed from our 40 year old drains using their specialist equipment. In the end we had clean drains and no more stress. Job well done guys.

Approximate cost: $865

I would like to wholeheartedly recommend Drainpro. Owning a very old house surrounded by established trees, resolving sewerage and stormwater pipe issues has been inevitable.

I have now used their services on several occasions to both clear and repair pipes. The most recent being just prior to this review to resolve four issues with our stormwater. This required replacing sections of terracotta pipes with PVC and replacing sections of PVC that had been crushed by tree roots.

On a previous occasion they replaced a collapsed PVC/terracotta junction in our main sewerage line that another specialist drainage company had not bought to my attention during their inspection and clearing work. Unlike the other company, and even though Drainpro perform pipe relining, they advised against that course of action due to potential risks and explained an alternative positive cost/benefit scenario involving repairing the junction.

Something that sets Drainpro apart from many other trades I have engaged is how cleanly they conduct their work. Despite extensive digging, all worksite reinstatement has been beyond my expectation, including brick paved areas during the latest works.

Drainpro are reliable and everyone who has worked at our house has been friendly and consultative. I’m someone who understands that sometimes surprises are discovered that could not possibly have been anticipated in a quote and that cost variation can be necessary. So far, all Drainpro’s work for us has not required a single variation and I consider their costs reasonable and certainly justified when the quality and care factor are evident.

Drainpro do their work as if they own your house.

I highly recommend Nick, Jim and the team at Drainpro. They have a great attitude: passionate and professional, honest and reliable, friendly and courteous.

What we thought was just a routine call-out to address tree roots blocking our sewer outlet turned out to be much more. Using his expert knowledge and Drainpro’s state of the art camera system, Nick was able to locate and diagnose a much bigger problem - a collapsed boundary trap, almost 3m below ground level. Nick was very patient taking the time to make sure I clearly understood the cause and what was required to resolve the issue.

We were provided with a fixed-price quote for the works to replace the collapsed boundary trap, and both Nick and Jim were very responsive to answer my questions and to put my mind at ease. The team went above and beyond our expectations during the works, providing us with daily updates and a video to document the progress of the works (while we were interstate on holiday), and taking pride and care to leave a very tidy area upon completion of the works.

We had a a very positive experience with Drainpro. The result was excellent, the service was amazing, and the fixed-price quote gave us peace of mind. You can trust Drainpro for all your drainage and sewer needs - you will not be disappointed!

We had Jim come to our unit at a Retirement Village where we have had two other companies come to repair a cracked pipe which allowed tree roots to enter and block the toilet. Unfortunately they didn't repair the problem and ended up having to call this company and it has been fixed with a 50 year Warranty.
Jim was a very pleasant person, knew exactly what was wrong and resolved the problem.
I would not hesitate in recommending this company to anybody else that has this problem and if I could give a higher rating than 5 stars I would do so.
Thank you Jim for all that you have done.
Regards Lorraine

Affordable call out/quoting fee. Unfortunately the quoted prices was really high. For me $500 to remove a small amount of roots from scrubs in sewage pipe is costly especially when they said it would take them 1hr. They supposedly have fixed prices but will not tell you what they are until they have checked onsite. I ended up buying some rubber gloves and pulled the roots out myself. Next time I would go with someone who quotes based on work required instead of pretending to have fixed pricing. (PS check out their website they have lots of 5 stars reviews which is most likely because the review input form does not even allow you to nominate the number of stars)

Approximate cost: $500

I cannot speak highly enough of the DrainPro team, right from my initial phone call to job end. Nick was sooooo efficient, professional, knowledgeable and extremely polite. He pin pointed the problem and explained the situation very clearly to me.
DrainPro replaced my old root ravaged drainage pipes. The team were very polite and efficient, leaving the area clean on completion of job …nothing for me to do after they left .
Well done DrainPro. I’ve already recommended you to 2 friends.

Jaimes was very courteous, helpful, very knowledgeable, a thoroughly professional gentleman who would be an asset to any company. Such a pleasant experience engaging Drainpro & I have little doubt they are the best in town. The fees are very reasonable as well. Would definitely call on them again or recommend to anyone.

Jaimes from Drainpro was on time, professional, polite and extremely knowledgeable. He identified the problem quickly and was very thorough to ensure it was fixed. I would recommend his services to anyone for any drainage issues without hesitation and with full confidence. Excellent service and value. BEST PLUMBERS IN MELBOURNE!!

I can not speak highly enough of the service I received from Drainpro. From the first phone call, they were so polite and attentive. The plumber was very professional and efficient in every way. He clearly explained the situation as he worked through and the diagnosis was clearly stated on the invoice; charged at a fixed price which was mentioned at the start of the repair. He worked so hard genuinely wanting to resolve the issue. Thank you and I will always recommend Drainpro to anyone looking for a great plumber.