Dream Catchers Lending

Susan was very easy to deal with. She guided me through the whole process and I never felt like I was alone. She was available at any time, and was very quick with responses. I am now a homeowner and have Susan to thank!

We couldnt be happier with our experience with Susan.
As a young couple looking to enter the property market 2 years ago, we had no idea what to expect or what anything meant, Susan guided us at every step which lead us to our first home. Susan is professional and efficient in every aspect of her service and her friendly nature always put us at ease, giving us the confidence to continue to achieve our goals. We couldn’t speak more highly of Susan and would recommend her service to anyone looking at entering into the property market. Thankyou Susan!

As a client, we have dealt with many home loan brokers, finance specialists and lenders directly. We have difficulties understanding the process, and products. Communication was poor, where we have to constantly chase them up. We always ended up confused and unhappy at the end of the process; so we had to look for another broker or bank for our next property.

We are so glad that we found Susan Tan. After having years of bad experiences, we were skeptical during the initial dealings with Susan but very soon found that she is excellent. She takes time to understand our situation and guide us through the process with regular updates. It was so refreshing to sit back and receive updates throughout the process without chasing up. She follows through and makes sure things get done properly. Nothing is too hard for Susan, we really feel that she’s working hard for us to deal with the bank.

Three properties on and Susan is still our “go-to” person when it comes to financing. We like to say a big THANK YOU to her for everything she has done to help us with buying, refinancing, and investing all our properties.

We highly recommend Susan Tan without a doubt. Rest assured that you are in good hands looking after by her. She definitely will not let you down.

Thank you!!! very much Susan Tan for helping us to sort our home and investment loans without any hassles.

Susan looked after everything from step1 to loan settlement and beyond. We are 100% happy with her service

Susan Tan, the Broker who has been helping us, is an amazing person: professional, dedicated, committed, supportive and enthusiastic. We have worked with her two times and they both exceed our expectations. She helped us sort out the best option for our loans and managed to have them approved quickly. Her service is exceptional, I highly recommend her to everyone.

I experienced a really responsive service, specifically fast and effective advice recommending building insurance.

I have bought and sold many homes over the past 20 years; therefore, engaged with numerous banks and mortgage brokers over this time. Of all the people I have dealt with, Susan Tan was without a doubt the most honest, efficient and least stressful broker to deal with. Her knowledge of the products and process was second to none, which enabled a smooth transaction. I have already recommended her and again she has delivered.

I highly recommending the services of Susan and her team to anyone who wants a home loan sorted quickly and professionally exceed expectations. I used Susan lending in 3 occasions and she always made it as I needed. Well done , we will keep working together on the new project. Well done

We have used Susan to organise our mortgages for over 6 years. Her knowledge of mortgage products and processes is exceptional. Over the years we have refinanced and renovated numerous times, and Susan has always managed to get the best deal from the bank for us. I would recommend her highly.

We had some hectic timeframes to achieve our unconditional mortgage approval. The advice and organisation that Susan delivered around Lender's Mortgage Insurance (LMI), Loan to Value Ratio (LVR), Offset facilities and fixed interest & variable interest rate splits completely removed the stress out from the buying process. Susan was professional, knowledgeable and most importantly honest and transparent about the options.

My partner and I have praised Susan to all of our friends. As a local Canberra business, Susan added the personal touch that the large, well known brokers do not even attempt to provide. When we look to buy our investment properties, Susan will be one of the first people we call.

Susan goes above and beyond for her clients - we are so grateful for all of her assistance in consolidating our debt.

We are really happy with the service that Susan provides. This is our second mortgage with Susan and she has gone over and above both times for us. She is friendly, professional and knowledgeable. She will be our first call when we need any finance assistance in the future.

Approximate cost: $0

I first approached Susan roughly six months after moving to Australia from New Zealand. As new arrivers in the country, getting a home loan seemed like a daunting task, however Susan made it an easy process! Susan supported us with exploring different lenders given our unique situation. She went more than the extra mile in meeting where it was convenient for me, communicating via email and phone where my work didn't allow face-to-face meetings and providing timely and accurate advice and information. In just a few months Susan helped us to make the dream of buying our first home a reality. Her recommendations of which lawyers to use, what information to provide the lenders, using different approaches to ensure we had the right finances available and general support throughout the process was invaluable. We are already working with Susan again on our next venture!

Susan helped to refinance my home loan when I just had my baby. She made everything so simple and straight forward to understand, made sure the new accounts are what we needed and accessible when I was still catching up with the lifestyle with a new born. I know it was the best offer and structure what she has offered to me. Helpful and trustworthy is how I would describe her. Number one recommended lender!

When I contacted Susan recently for her advice, I was very impressed that not only did she remember our only conversation months before, but she knew what stage I was up to and had a couple of ready solutions. One option I knew would offer Susan absolutely no financial benefit. This showed me that her priority was to offer the most professional service to meet my needs. This is in contrast to many lenders and brokers I have spoken to in the past. The option we chose will now save me thousands each year, over the next 3 years. I will definitely call Susan for any mortgage needs that I, or any of my friends have in the future.

Definitely the best mortgage broker in the ACT! We will only work with Susan, and she's helped us with our refinancing and subsequent investment properties. Even both our kids bought their first homes with her.

After using Susan several times, I would never use anyone else. Professional, timely, clear and goes beyond the extra mile. You can rest assure you're in good hands.

Would absolutely recommend Susan Tan. She found a great option for us and managed the whole process carefully and quickly. Susan was always available and went the extra yard whenever needed. Highly recommended!

The best broker on the planet. We are indebted to her for the smooth purchase of our home!