Drytron Carpet Dry Cleaning

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Reviews for Drytron Carpet Dry Cleaning (753)

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4.8
753 reviews
5 star icon
674
4 star icon
52
3 star icon
13
2 star icon
2
1 star icon
12
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
vickih388
1 review · 600 points
verified email - 07 Jul 2022
Service Rating
2.0
Quality Rating
2.0
Value Rating
1.0

Technician was not really interested, dismissive and quite rude. Did the bare minimum. Did not spot clean anything. Carpets literally looked the same after cleaning.Very pricey and was not informed that dry cleaning was not what my carpets needed. Have since had them cleaned for half the price and the result is great.

Approximate cost: $375

Hi, we are sorry to hear you were unhappy with the service we provided. If you would like to speak to a customer service representative about this, please contact us during business hours on 13 12 50 and we will do our best to address this for you.

johne959
1 review · 600 points
verified email - 10 Apr 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I would not recommend this business. Technician didn't turn up and no one contacted us to tell us the technician would not be coming.
Service rating would be extremely poor.

hi John, thank you for taking the time to leave us a review! Were so sorry to hear that. We will absolutely look into this for you.

jo-401
1 review · 400 points
14 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Chris was experienced, friendly and thorough.
Will only use him and this company again in the future.

mariec71
1 review · 400 points
04 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Exceptional service provided by Bruce. A total professional!
Phoned to say when he will arrive, arrived on time with a smile.
He did a fantastic job in cleaning our carpet.
Thank you Bruce.

peterw993
1 review · 600 points
verified email - 15 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bruce was a total professional. I would recommend this company to anyone.

09 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Chris was very efficient and helpful and very professional. He did a great job on our carpets. We would highly recommend Drytron. Thankyou.Brenda & Wayne

kellieh307
1 review · 600 points
verified email - 08 Aug 2020
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Horribe cleaning job done on my rugs. Over priced and whe asked if he can come fix the dodgy job no response so disappointed.

Approximate cost: $100

06 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great professional service with a smile!! Third time using Drytron with great results. Transparent with cost and no hidden fees.

jol789
1 review · 400 points
04 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lovely man, knew what he was talking about and did a thorough great job with a smile and great efficiency. Very happy.

hayleyh773
1 review · 400 points
04 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They we're great. Lovely guy, very professional and able to come early which was great for us.
Cost was cheaper then the quote.

melissa-w630
1 review · 400 points
02 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ernie rang before arriving and arrived in good time. He explained everything clearly before starting. I was really happy with how the carpets came up. I would definitely recommend Drytron.

Approximate cost: $250

christined147
1 review · 600 points
verified email - 30 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic communication and service! From the start where a lady answered my phone call to put in my booking and answered all my questions, and from the time the cleaner arrived - Michael rang to confirm my booking on the day, found a place to park on his own in the city where the apartment is, arrived on time, worked efficiently and cleaned the carpets really well - everything was done right and stress-free for me. Would definitely book this service again and recommend it to other people.

Approximate cost: $130

amandan648
1 review · 400 points
30 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The operator phoned to say when he would arrive, arrived on time, was very efficient, explained the process.
Carpet looked great, very pleased with the outcome.

Approximate cost: $100

gailm51
1 review · 400 points
26 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent job, carpet looks great. Excellent service. Operator very prompt , friendly and professional.
Highly recommend!

ron-bb
1 review · 600 points
verified email - 25 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you Ernie for your prompt, efficient and friendly service. The carpet looks great. Highly recommend Dryton.

rossm884
1 review · 400 points
24 Jul 2020
Service Rating
3.0
Quality Rating
5.0
Value Rating
5.0

Overall happy with the service I was provided, he was prompt, friendly and the carpets came up good. He did mark our wall with I assume the handle of his machine which is proving hard to remove, but I don’t think he would’ve meant it. Still frustrating though as it’s a white wall in a new build

teejayc
1 review · 400 points
23 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent and efficient service, our large modular came up like it was brand new and smelt amazing after! Highly recommend!

Approximate cost: $280

jenniferl160
1 review · 400 points
22 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Barry provided friendly and efficient service. The carpets came up very well. Can recommend.

jillc357
1 review · 400 points
22 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly efficient service. Very Happy

michaelm487
1 review · 400 points
21 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Darren did a great job Will book again

peter-g404
1 review · 400 points
18 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ernie is a very professional technician who is very passionate about carpet cleaning. We were very impressed with the process that produced a fantastic result for our home and would have no hesitation in recommending Drytron (and Ernie).

Approximate cost: $260

18 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, quality work and really happy with the overall service. Prompt timing.

michael-j201
1 review · 400 points
18 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. Friendly. On time. Thorough. Honest. 100% will book again.

Approximate cost: $250

cherylp906
1 review · 600 points
verified email - 17 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Jarron, a one customer service. Prompt arrival and open communication. Travelled our of his own region to help a work mate

michaelb626
1 review · 400 points
16 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Darren from Drytron (Box Hill & Oakleigh) did a brilliant job cleaning our carpets. We have a multi level home, so a complex job, however Darren did the job with patience and care. Excellent end result - carpet feels so much cleaner - & no subtle odours (we have dogs) - just a fresh clean smell!

jades935
1 review · 400 points
15 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The carpet cleaner was friendly, prompt and did a great job!

Approximate cost: $135

jillc215
1 review · 400 points
10 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Chris did a wonderful job of the carpets as usual. We also had our furniture cleaned for the first time, and the job done was so thorough and the result is amazing. Will continue to recommend Drytron to all.

jennifers533
1 review · 400 points
06 Jul 2020
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

Greg very personable and helpful. My oriental rug looks like new! Good result of cleaning old white couch too. I would certainly recommend Drytron.

katem489
1 review · 400 points
30 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Professional technician. Job well done.

Approximate cost: $265

claired353
1 review · 400 points
27 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We used Drytron in Shepparton for carpet cleaning at my parents house. A fantastic job was done and I cannot speak more highly of the gentleman who was extremely kind and professional. Thankyou very much.