If I could give this company 1 star, I would.

Over eight weeks later and I am still awaiting my return! All my enquiries are met with the same automated response " we've escalated it with the ATO, it should be resolved in 12 business days".

I've been told that a few times since my initial enquiry!

I paid an excess of $90 for what? Next year I will ask the next door neighbours toddler to do my taxes!

As I study full time and also work part-time, I found eTax quick, easy, and accurate to use once I had all relevant documents. Many documents (including Medicare, and my Centrelink summary) were automatically available through the eTax program, and I filled in the missing details; It was easy to go through and fill out the relevant pages; and it gives an accurate estimate of your tax return.

The program is free, a huge bonus, meaning you are not paying an accountant to help with your tax return - the FAQ pages and easy to follow, step-by-step instructions do most of the hard work for you.

Overall, I enjoyed the convenience of this program, and I would definitely use it again.

As I only work partime, and not pay to much tax, I find it easier using E-Tax as it is free. Its easy to navigate, but can be time consuming with all the questions that you need to go through, when none of it applies to you. Just constantly clicking the Next button. Other then that, I have not had a problem with it, and my return was back to me within 10 days of lodging it online.

I decided to try E-Tax after reading the reviews. A couple of times I had to double check just to make sure I'd covered everything. It was easy enough to navigate. And it tells you at the end how much you will get back.

Downloading and using e-tax to do your personal tax return is so easy. I have done this every year. Have also recommended and helped friends through it and they now also use it.. It explains everything as you go and you can go back if you need to

Approximate cost: $O

It's so easy to do your own tax now with E-Tax. Just keep all of your receipts and it's all there. Be prepared to do a bit of backpeddaling as you go through and find that you've put something in the wrong place but they're very forgiving...and it's free!

Approximate cost: $Free

Have always done my own tax using the tax pack,but tried e-tax last year and found this to be much easier and less cumbesome. My return is not all that simple but still find this service preferable to paying out big money to an accountant.Quick and simple.

Approximate cost: $nil

E tax is very easy to use. I put off using it for years, but I bit the bullet a couple of years ago and have been using it ever since

I have used ETax a number of times, it was fine to use, however I switched back to an account because I found that I was not able to easily obtain all of the tax return I was entitled to from E-Tax. The framework of the system is a little clunky but overall not too bad. Would recommend this for people who don't claim on much or have a bit of an idea of what they are required to report and claim.

I have used E-TAX for the last 5 years and have been very happy. They even save your details and the following year that's one less thing you have to do. And the best thing it's free! If you have any problems or question it has loads of info on the site and if your really not sure you can call them.

Approximate cost: $0