This is my 2nd time using their services, ruined my house as new staff. They forgot to put the roof tiles back. The area that is leaking was under my pergola just under the shoes cabinet and cushion bench. The owner promised to called me back and never happened, i was offer free next services, which is i declined. Imagine if you don’t have ladder to access your roof and you left your house for overseas trip? this is a job that need to done without zero mistake. I do hope that i can attach pictures in this review
Approximate cost: $200
Arrived and ready to start exactly at the time booked. We have a double story dwelling and were surprised he didn't have a harness on the roof so were a little nervous because of the height. However we were very happy with the job done efficiently.
Serg was very professional in his approach. He diagnosed the problem promptly with our roof leak and was genuine in his pricing and his workmanship. His pricing was affordable. Highly recommended
I was very impressed with Serge's professionalism and promptness (he actually arrived at my house a little earlier than the agreed time). He spent four solid hours not only cleaning my gutters but cleaning mould and dirt off my laser light roofs and skylight which transformed the house - and all without taking a break in spite of my offers to make him tea/coffee. A lovely young man with a lovely, gentle and respectful manner.
Thank you so much. A very good job done well.
Serge was very polite and completed the job as promised on the day. Would use again without hesitation. Thanks
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Serge was very polite and completed the job as promised on the day. Would use again without hesitation. Thanks
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Thanks Heaps Sue. Look forward to coming back in August.
Serg was very professional in his approach. He diagnosed the problem promptly with our roof leak and cleaned our gutters.
was genuine in his pricing and his workmanship. His pricing was affordable. Highly recommended
Approximate cost: $340
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Serge was very polite and completed the job as promised on the day. Would use again without hesitation. Thanks
Approximate cost: $160
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Hi Alison, thanks for your review.
Hope to see you again soon :)
Ultimate Gutter Cleaning arrived promptly on time, did a great job of cleaning out the gutters with little or no mess left in or around garden beds. Pleasant to deal with as well. Heavy rain since, with no overflow, has proven it was a job well done.
Approximate cost: $250
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Hello Joe,
I hope this message finds you well. I wanted to address the issue you raised regarding the incident involving our service and your property. I understand that you believe there was damage to your house, but based on our assessment and discussion, it appears that the situation resulted in minimal impact, with the eave getting wet being the primary issue.
Our team takes great pride in our work and strives to provide the best service possible. Ben, who was responsible for the incident, sincerely apologized for any inconvenience caused and offered to address any concerns you may have had. However, it seems that you declined these offers, indicating that there was no significant damage.
It's important for us to clarify that we take all customer concerns seriously and aim to resolve them promptly and fairly. Since the incident occurred outside the household, we understand that the impact was limited to the eave getting wet.
If there are any additional issues or concerns you'd like us to address, please let us know, and we'll do our best to find a suitable solution.
Thank you for your understanding and cooperation.
Best regards,
Serge,
UltraVac Gutter Cleaning.