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Efficient Pure Plumbing Heating & Cooling

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Business details

Opening hours

Monday:

8:00am to 5:00pm

Tuesday:

8:00am to 5:00pm

Wednesday:

8:00am to 5:00pm

Thursday:

8:00am to 5:00pm

Friday:

8:00am to 5:00pm

Saturday:

9:00am to 12:00pm

Sunday:

Closed

Public Holidays:

Closed

Service awards

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About us

We have a convenient showroom in Dandenong South, where you can walk in on weekends and speak to us ...
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Portfolio

Our team

business portfolio

Reviews (186)

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24 Jun 2020

I had Daniel attend from Efficient Pure Plumbing today to look at an issue I was having with my Ducted heating furnace under the house. Firstly he arrived on time as previously advised. Secondly we discussed the issue and symptoms of the issue I was having. He then proceeded to investigate the actual problem. The diagnosis was what we had discussed and the issue was easily resolved. Daniel was attentive and informative along the whole process from start to finish. His attention to detail was excellent and his customer service was second to none. I could not be happier with the service Daniel provided. It exceeded all my expectations. I would recommend Daniel from Efficient Pure Plumbing to anyone. Hopefully the fault finding mission has been resolved and at the time of writing this review everything is still working. The unit to be fair is very old so next time something happens I think it will be time for a replacement which Daniel & I also discussed if that arises. He went through a lot of the basic information for the moment with some good sound advice. Thanks Again!

09 Mar 2024
Thank you phil k

I appreciate the pleasant environment while outside temperatures try to reach 40. Shane was pleasant, helpful, efficient aand effective.

verified email - 13 Sep 2023

Raja--Rowville
Great job done by James, Shaun, and Altaf.
Replaced the heater, clean and tidy work.
Highly recommend the company.

Approximate cost: $6000

12 Jul 2023

Very efficient from first contact to installation of new gas ducted heating boiler by James and apprentice Shaun. But they deserve an extra star - during installation one of my roof tiles was accidentally broken. They immediately informed me of the breakage, showed me a photo of the temporary sealant repair they had done and the next day a tiler arrived to replace the damage tile with a new one !! Wow impressive service in my opinion. Highly recommend them and will definitely be using them for servicing my units in future.

Angela Bliss

12 Jul 2023

Great before durring and after service. Nice to get sms alert for plumbers arrival time.. no stress .
Efficient service by the plumber.
Would and will use again

verified email - 17 Feb 2023

Excellent service from time of making appointment for the servicing of my cooler system, to job completion. Highly recommend Efficient Pure Plumbing. Many thanks. Raewynne P

10 Nov 2022

Extremely happy with everything from when the estimator came to give us a quote through to when the job was fully complete. Damian, Jacob and Hadi did a great job at our house and it was a pleasure to have them in our home, very professional as well as friendly & respectful. The aircon/heating works so well and, as we have a big house, it's great to have the different zones so we can adjust the temperature according to how cool or warm we would like each area to be. Would happily recommend Efficient Pure Plumbing to anyone who is considering installing air conditioning or heating due to the excellent service from everyone we dealt with.
Neil & Julie - Chirnside Park

Approximate cost: $2200000

16 Sep 2022

Very professional, excellent customer service and response time to my queries. The technicians were fantastic, they left my place clean and tidy. Thanks

08 Sep 2022

Zac returned for the fitting of the spare parts and again, superb, efficient and amazing service. Highly recommend.

11 Aug 2022

Had my in roof ducted heater serviced by Zac. He was friendly and very informative. He was efficient and honest. I will definitely use Efficent pure plumbing in the future as I have had some bad experiences from other companies in the past.

Approximate cost: $280

28 Jul 2022

Efficient Pure Plumbing is a dubious name for an air conditioning place, BUT they were recommended by my son. From first contact they were friendly, informative and professional. Our installation was booked and was done by Joel & Scott, who were great, going the little extra bit to ensure we were happy. Very happy with all departments where staff were always available to answer questions.

19 May 2022

Very professional and quick and outstanding job done by Damian and Hadi,good workmanship by these two people. Highly recommended very professional team

Approximate cost: $3750

verified email - 27 Jan 2022

Definitely would recommend EPP. Excellent customer service on all levels right from the beginning. Paul - Sales Rep was very helpful and supplied all the information I required to replace my old Evaporative System. Damian and his apprentice did an excellent job installing new system and left everything neat and tidy. Would highly recommend EPP . Thank you.

10 Dec 2021

In August we had our gas ducted heating system replaced by the EPP Team Brenton and Ben. This time it was our evoporative cooling system was replaced by Lachy and Michael H. My husband and I again are extremely happy with the service from EPP. Thankyou also to Michael Krause and Jennifer

27 Oct 2021

I have just had a split system installed by Efficient Pure Plumbing. The whole process from booking the quote through to installation was so easy. I dealt with Daniel at the start who has a wealth of important knowledge on products and what I would need. He then booked Paul to come and quote the job, and his knowledge and professionalism was absolutely amazing. Even through the process, Michael, the Director, was easily contactable and answered any questions I had.

When it came to install, I have never seen neater tradies! Matt and his apprentice were super professional, and took the time to sweep, vacuum and wash down walls after they were done. I was extremely impressed at their work and it is definitely a great reflection on this company!

I definitely wouldn't hesitate to recommend EPP to anyone.

Thank you so much guys!

verified email - 23 Oct 2021

Thank you Tyson and Joel. We very much appreciate your excellent job you did for us today in replacing our ducted heating system. You both were prompt, efficient and respectful. You carried out the work in a professional manner. You explained about the job , the outcome and consulted with us to make sure the result met our expectation.
Customer service was good and the quote was reasonable.
I will highly recommend EFFICIENT PURE PLUMPING to everyone.
Thank you,
Tony and Kate
Hampton Park.

22 Oct 2021

Excellent customer service on all levels. Very prompt & professional. No fuss & efficient!
Right from the very beginning - Quote, confirmations on install times/dates via text/email,
the tradie's Matt, Ben & Scott arrived on time providing 20mins text notice prior to their arrival.
Professional friendly attitude & cleaned up.
Highly recommend Efficient Pure Plumbing - would go with them again in a blink !!
Thank you for your great service, you deserve all the work you get. Good job !! :))

verified email - 03 Jun 2021

James, Brenton and Tyson were professional, efficient and very helpful people to work with as we sought to rectify our ducted heating issues and install three split systems in the bedrooms.

Their attention to detail, cleanliness and great customer service was very much appreciated. They arrived at the time they said they would and completed their work in a timely manner.

Happy to recommend this company to anyone looking to undertake any heating and cooling work.

verified email - 07 Nov 2020

EPP were the first people to respond to our call. Same day they accessed the problem with our ducted heating. The tech left us the information and same afternoon we were email the quote. We got a few quotes but decided to go with EPP. Kevin and Michael showed up to install the unit and 2 extra outlets upstairs. after a quick introduction the boys started working, for two young men they displayed true professionalism. They even took their shoes off when they came inside the house, they covered the floor when installing the outlets. I understand these two are professional installers but their attention to detail and cleanliness after the job was done, blew me away. They even offered to mop the floor where they had laid the trap. Hats off to you boys. You have certainly won me. I have passed your details to a friend of mine. I will not hesitate to recommend you to anyone. Look forward to seeing you guys for service in 12 months.
Well done and Thank you.
Zubi Khan
Lynbrook, Victoria

verified email - 09 Oct 2020

Every staff member that I dealt with was fantastic. From customer service in the main office, to expert knowledge of the best heating unit for our house, to onsite quotation, follow up and installation from Kevin, we could not be happier with all aspects of service and installation.
I would highly recommend Efficient Pure Plumbing not just for their great service, but also for their competitive pricing.

25 Sep 2020

Had Daniel come and Repair my Heater, what a great guy so polite, friendly and explained everything about the heater. Would recommend the company to anybody. The price was very reasonable, Thanks Jennifer for you help as well.

17 Sep 2020

Hard to find value for your money in melbourne. These guys install an 8v + 2.5v split systems in our home and have done a very great job. Highly respected the house as well and made sure work was done, and above and beyond they did. Thanks to Tom, michael and kev, were really professional also keeping up the covid standards in our home.
Highly recommend them!
Thank you efficient pure plumbing team for your work.

Approximate cost: $5600

verified email - 28 Feb 2020

Thanks Daniel and Sam for fixing our old ducted heating.
They did a thorough investigation, advised us what they were doing and why and promptly resolved the problems. They also explained why putting filters in the floor ducts is not a great idea. As a result of the great service we have now booked Efficient Pure Plumbing for a maintenance visit on our cooling system.

18 Nov 2019

Kirill and Kayne were polite, efficient, honest and on time! Both were extremely pleasant young men and I would certainly use Efficient Pure Plumbing again and have no hesitation about them.

Approximate cost: $400

verified email - 26 Mar 2019

I found them very easy to deal with and very professional. Would not hesitate to recommend.

verified email - 08 Mar 2019

Daniel serviced our ducted central heater and air conditioner.
We were very impressed with their professionalism.
They gave us a text reminder the day before service and also half an hour prior to arriving.
Daniel was very knowledgeable and detected a carbon monoxide leak in the heater.
He provided photos and spoke to the original installer to verify this fact.
We would highly recommend this company.

Approximate cost: $300

25 Feb 2019

We would have no hesitation in recommending this company to anyone. Having just downsized we wanted to install ducted heating to our new unit. The service we received from our first 'phone call enquiring if the job could be done, to the installation of our unit was second to none. Matt and Nathan were very friendly, professional and explained the process of the installation to us. The price was very comparable. Excellent!
We were very surprised when Nathan asked for the vacuum cleaner and proceeded to clean up all the plaster pieces.
Thank you everyone at Efficient Pure Plumbing!
Excellent service from start to finish.

15 Feb 2019

Replacement for a 30 yo cooler - undertaken by Joel and Sam. Able to use the existing dropper box and ducting and installation went well. Clean and informative workers. Also had service on another unit undertaken by Daniel and he was prompt, courteous, and efficient. Overall, company keeps you informed all along the process.

24 Jan 2019

a good service by lubin and joel very professional .also previously from daniel. good service are the best congratulation.for doing a good job .and for the heating and the cooler . instalation thanks again ..

13 Dec 2018

I recently had an evaporative and split system installed by this company. I was blown away by the professionalism and quality of service, how refreshing it is to deal with a business that is 100% customer focussed. Highly recommend.