57 reviews about Elite Computers

28 Jul 2017

Its easy for us to get angry and take our frustrations out on companies that stuff up but how many of us give positive feedback when companies get it right? Well, I would like to. My HP Spectre was playing up so I contacted ELITE. The next day they collected my pc, sent it to the repair centre, fixed the problem, also found an expensive non warranty issue, fixed that too, and the sent it back to me the next day. Have been in the support industry for over 20 years. For me, its rare to see this level of service in a small company. Well done ELITE., truly grateful for your fantastic service.

Approximate cost: $0

22 Jul 2017

Excellent customer service and was able to fix my problem right there in the shop, didn't even have to hand it in to them. Would recommend for computer needs.

Approximate cost: $35

21 Jul 2017

One of our PCs crashed and we needed a new one setup ASAP. The elite team were able to get it sorted and a new one setup very quickly with minimal down time. Great service and support and good value.

Approximate cost: $600

11 Jul 2017

I dropped off my laptop & 24 hours later all issues were fixed. I'm not a computer nerd but Tim explained what he does & most importantly that he charged a fixed fee regardless how long it takes & if he was unable to fix there would be no charge. Some other quotes I received..

Approximate cost: $120

09 Jul 2017

I run a small business, Bernie from elite has helped, set up, maintain and provided recommendations for 5 years. Great with immediate issues, but more importantly able to put together long term setting up using current technology. That is, far more than just fix ups. Simply a great affordable and professional service.

Approximate cost: $200

07 Jul 2017

I have a hard time trusting people with my gear, so believe me when I say these are the guys you want working on your computer. Every time I go in the tech will come out front and talk to you face to face. This is something that I've found to be a luxury when dealing with techs. I originally went in to upgrade my RAM and SSD, not only did they undercut MSY's prices on those items, he even threw in a new power cable when he saw I was still using the American one that came with it. They really go the extra mile which has kept me coming back.

Approximate cost: $200

Anonymous
06 Jul 2017

Tim has helped me numerous times with my computer and IT issues. He has been able to "untangle" my numerous problems. He has helped me setup my new DODO ADSL2+ modem and wifi. He is friendly, efficient and quick. He is very knowledgeable in IT and therefore able to help with all my numerous issues.

Many Thanks

Approximate cost: $180

Anonymous
06 Jul 2017

Tim has been used by us on several occassions for Wifi setup, setup and upgrades to 3 laptops, troubleshooting problems and wifi printer setup. We have found his service and response time significantly above the norm. Tim's customer interface is extremely proffessional yet friendly, he is patient and respectful with his recommenadations and his advice always clearly explained. We have no hesitation in recomending his services to the community. Our confidence in Tim has extended to allowing him to provide us with remote support when we are overseas.

Approximate cost: $120

verified email - 05 Jul 2017

The staff at elite are approachable, friendly and extremely helpful. They helped my partner buy a new computer and gave us an awesome price and lots of information. They also never pressured us to buy any thing, just simply gave us the information that we needed and let us make the decision. When we broke our old computer they fixed it very easily and efficiently. Also if products are unavailable or out of stock they are able to order them in. I highly recommend this store to anyone looking to buy/repair anything remotely related to IT :)

Approximate cost: $45

05 Jul 2017

Very friendly and always on time. I made use of the service twice and both times received high quality customer service. I would definitely recommend elite computer. I could also choose when it was most convenient for me to receive the service which makes it easier for me to get back on my PC on the same day. Great work!

Approximate cost: $80

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