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16 reviews about Extension Factory

22 Apr 2019

An overall good result with the Extention factory. From the get go we shared the same vision with the design and preliminary drawings, great stuff. The building timeline however was a long ride, engulfed with tradie shortages which postponed the build. Ultimately the build was sound and exactly what we had expected. We would not hesitate in recommending this company to others whilst initially ensuring you have an agreed timeline outlined to avoid any unexpected delays and heartache.

Extension Factory 24 Apr 2019

Thank you Matt, we have enjoyed having your family as our client, hope you can now enjoy all the extra space for years to come!
We really appreciate your patience with the unforseen delays.

18 Apr 2018

We love our new extension , from the design to the completion
We added a second floor whilst living in our home . The tradesman were very professional respectful quite and polite . We had a few supervisors along the way , but out main superviser Zac was on the ball helpful always available and quick to respond With any queries . There’ were a few slow moments along the way but the the job was completed on time very professional
The follow up is also fabulous
A big thank you to Angela in the office and Zac
We love our end result and would def recommend to others

Approximate cost: $200

verified email - 29 Mar 2018

Your designer gave me great ideas & was very helpful. We have been considering renovating for the last few years & were very impressed with the finishes at your display home & the quality of the work you do. We are now tossing up whether to continue with the renovation idea or as you suggested look at knockdown rebuild or buying a block & building with your new homes division. Thank you for all your guidance & look forward to getting started soon.

verified email - 30 Nov 2017

We added an upper floor (whilst we continued to live in the house) John our first point of contact was very engaging but once the paper was signed we couldn't contact him. We were then handed over to Aaron our site manager. We had a little problem with communication to begin with but have found that we can now contact him without a problem and he is available to answer any questions. The job is slow due to lack of tradies and trying to get everyones jobs completed. The tradies we have had here have been very professional and their work is great. Looking forward to this job being completed HOPEFULLY in the next couple of months.

Approximate cost: $200

17 Sep 2017

we added second storey and new kitchen dining and living area happy with end result happy to recommend.thanks guys

Approximate cost: $500

verified email - 16 Sep 2017

We decided to add a second story with 2 bedrooms and a living area. John our first point of contact was very easy and accomodating. Then we're were handed over to our sight manager Aaron and he was wonderful they were done ahead of schedule and we are extremely happy with the job done.
Chris & Emma
Berwick

emmab702 03 Oct 2017

Would you believe I actually have got it done I even have the loan to show it

agnesb776 03 Oct 2017

Emma, can we have a coffee somewhere at a time when suits you, I would really like to meet you and ask a few questions about your building experience? I'm happy to go close to you. Thanks Agnes

verified email - 07 Sep 2017

We added an extra bedroom and lounge room to our house. Very happy with the finished work.
The project took 8 months which was very slow and frustrating. And they were always quick to ask for the next progress payment.
All of the contractors were great and experienced though.
The end result is great.

verified email - 17 Aug 2017

I'd like to thank Extension Factory for making it possible for our house to add a second storey which consisted of 2 bedrooms, a bathroom and a rumpus space. They were really professional, we had good communication from the start until the work was finalised. We were really pleased with their work, the project manager was always in touch, the trades did a good job, and there was no interruption to our family life. We were amazed how quickly they did the job and no dirt could be seen in the lawn. We have recommended them to various friends who saw the second storey and are happy to recommend them to others.

verified email - 25 Mar 2017

With a large family we decided to renovate our home to add two bedrooms, a bathroom and versatile rumpus space. The Extension Factory cost estimate compared favourably with two other quotes from alternative builders. The designer was outstanding - listening to us, also and working with us on a range of items throughout the house to make the extension function with the rest of our home. We entered this project with our eyes open (a must!) - even though we had a very experienced project manager with whom we had a good working relationship, we needed to be on top of many aspects of the project which was always going to be a fairly major interruption to family life for a while. The EF trades completed good quality work with a couple of exceptions. We were frustrated at times by the lack of communication, and the perplexing fact that while there were often delays in getting various trades to complete their bits, there was no delay in invoicing us and asking us for money (in fact invoicing was often premature). Overall the EF delivered what they promised. We are really pleased with the result, and we are happy to recommend the team to others.

verified email - 22 Feb 2017

The whole process from design to build is structured and professional. We undertook a substantial ground floor extension and the transformation of our home is exactly what we envisaged. We really enjoy spending time in our new home. Extending can be stressful and there are always issues that arise but our site supervisor was very experienced and helped us through the process. We found him to be very honest and easy to talk to. Nothing seemed to faze him.

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