expert advice from Rick & the team.
excellent job installing new 6star gas heater
love the work ethic of the boys. Chris is very thorough great job!
office admin kept us informed all the way through the process
definitely recommend Fairbairn's for heating or cooling installation or service. our go to from now on, thanks.

Fairbairn's is staffed by people who really care about their customers. All my queries were answered promptly and my concerns were addressed. I have no hesitation to recommend this business and will use them again for any heating and cooling needs in the future. I required to have my heating and cooling removed and Rick and Chris were absolutely efficient and courteous and great in their work. Rick even made the effort to come back to look at an electrical issue for me. This absolutely shows they care for their customers and take pride in their work. Thank you for making this an easy process and a shout out to Josh and Leigh at the office also.

It has been a pleasure dealing with Fairbairns. After slow service from another business we contacted Fairbairns and received amazing service! Our heater problems were diagnosed and fixed in the blink of an eye! We were extremely happy with the outcome and highly recommend this company.

Approximate cost: $3000

The team was very efficient. The quote came in quickly after we contacted them, and installation followed soon after. A painless process!

Approximate cost: $6000

Prompt and courteous service from first enquiry to final receipt. Appreciated sensible advice. And fitting in with my own work schedule. This has been a cold winter & I have barely noticed it.

From quote to install, easy to deal with, competitive pricing, turned up when they said they would, efficient and easy to get along with. One minor issue fixed the following morning after a call quickly with no fuss or hassle. Would use them again and recommend.

Approximate cost: $15000

Requested quote to replace 20 year old Brivis ducted heater which after accepting the great price, installation was completed within a week. Couldn't be happier with the entire process. Another happy customer, especially after Josh's advice regarding claiming the government rebate. Many thanks.

Installed replacement ducted aircon system at my house. Very professional, efficient and experienced team. Crew and system turned up on time. Work completed on time as promised. Kept me in loop. Cleaned up as they worked. Overall, stress-free experience. Would use again.

At my home we had a ducted system installed over 15 years ago by Fairbairns, a split system about 5 years ago and just had the ducted unit replaced with a 6 star unit.
Each time Fairbairns have been reliable and friendly. We also use Fairbairns at the College I work at and the same applies when they are there as well.
Would have no hesitation in recommending Rick and his crew to anyone.

Approximate cost: $3500

Have used 3 times and always professional from quote to completion . The job was excellent and the boys always cleaned up and very difficult to tell they had been

Great service from Fairbairns. The installation of a Brivis Star Pro 6 with new ducts was quick and excellence work. Communication was good.

Excellent and efficient service from start to finish. Very friendly and helpful people from office staff through to the installers. Did their best to get our replacement heating unit installed super fast during this cold winter.

Have always experienced superb service from Fairbairns. Office staff are knowledgeable and efficient. Installation staff are prompt and possess top-notch expertise. 100% satisfaction with both service & workmanship. A great company!

Very professional and polite everyone we dealt with were extremely helpful and provided us with excellent service. Highly recommend. They took so much time to make the process as easy as possible for my elderly parents greatly appreciate all their time and help. Thank you

Great service and communication. Very professional.

Being a longterm customer had no hesitation to have Fairbairns install a beaut central heating system that's happily even having a run in Melbourne's cool weather today. Top marks on every aspect of the service and delivery. Well done team.

Very happy with the whole process and the efforts made to get our heater installed asap during very busy times. All people dealt with were impressive, from the lady on the phone to those who attended. Workers punctual and professional.

Very well mannered and professional technicians who came and installed our evaporative cooling system’s pump motor. The cost of the unit, installation and servicing was reasonable.

We had our ducted heater replaced and Fairbairns quoted a fair price, and their works are professional and punctual.

Approximate cost: $2000

I have used Fairbairns in the past and needed to replace an old heater. They came out the same day for the quote and installed the new heater a few days later. Cannot thank them enough. So professional and helpful. Would highly recommend.

We recently had to replace our ducted heating unit and we found in all our dealings with Fairbairns they were extremely professional, helpful and pleasant. They were also extremely prompt and reliable and the people who installed couldn’t have been more obliging.

Extremely professional from start to finish and vey knowledgeable with options for different areas of the house. The team of guys who carried out the install turned up on time, were very polite and left all areas of their work spotless.

I recently had to replace my gas ducted heater, and from the outset, Fairbairns were professional, prompt and so very efficient. Everything went like clockwork and I wouldn't hesitate to recommend them. And they left no mess! Great job.

WE recently had to replace our gas heater and the service we received was absolutely outstanding - we are extremely happy with the friendly competent service.

Approximate cost: $3000

Excellent customer service. Very prompt in quoting and again with installation.

Recently had a third Daikin unit installed over almost a decade. Consistently easy and professional to deal with. The units have been faultless and the installation went very smoothly and the workmanship has been excellent. That’s why I’m a return customer. Highly recommend this company.

Hi all who are reading this, I wish to tell you that I have been dealing with Fairbairns now for about 3 years and cannot fault them. All the staff are so helpful and personable, Prompt service, excellent service and a good job by all.

Customer service second to none from Fairbairns H & C. Clearly explained quote, installation at pre advised time on time with work carried out in a professional manner.
Cannot more highly recommend.

Ray fom Fairbairns Heating and Cooling came and installed our new Ducted Gas Heating, on the 10 July 2020, he did a great job, was very efficient, he then explained everything we needed to know about using the unit. He was very professional and we are very happy with our new Heating system. Would definately recommend Fairbairns to anyone. Thanks for a job well done.

Would not hesitate to recommend Fairbairns to anyone requiring Heating & Cooling. Professional and friendly service from day one until job completion. Neat & tidy clean up by Ray (plumber) & Matt even though working under trying conditions. We will certainly keep you in mind for any future jobs.
Linda & Errol