Fairbairns Heating & Cooling Pty Ltd

5.0
based on 81 reviews

Customer Approved
“We make customer
service a priority”

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81 reviews about Fairbairns Heating & Cooling Pty Ltd

verified email - 15 Oct 2020

Hi all who are reading this, I wish to tell you that I have been dealing with Fairbairns now for about 3 years and cannot fault them. All the staff are so helpful and personable, Prompt service, excellent service and a good job by all.

Thank you so much for your positive feedback! It is much appreciated. We are glad to hear you have once again had a good experience. All the best, the team at Fairbairns Heating & Cooling.

27 Aug 2020

Customer service second to none from Fairbairns H & C. Clearly explained quote, installation at pre advised time on time with work carried out in a professional manner.
Cannot more highly recommend.

13 Jul 2020

Ray fom Fairbairns Heating and Cooling came and installed our new Ducted Gas Heating, on the 10 July 2020, he did a great job, was very efficient, he then explained everything we needed to know about using the unit. He was very professional and we are very happy with our new Heating system. Would definately recommend Fairbairns to anyone. Thanks for a job well done.

Hello Johnny. Thank for sharing your feedback and kind words. We are glad to hear about your positive experience with your recent installation. All the best with the new heater.

verified email - 06 Jul 2020

Would not hesitate to recommend Fairbairns to anyone requiring Heating & Cooling. Professional and friendly service from day one until job completion. Neat & tidy clean up by Ray (plumber) & Matt even though working under trying conditions. We will certainly keep you in mind for any future jobs.
Linda & Errol

Thank you for the kind words. We are happy to hear we could provide you with such a positive experience! All the best. Fairbairns.

18 Jun 2020

I have used Fairbairns' service for more than 10 years as their service is friendly, prompt and always professional.

Thank you for your loyalty to our business for more than 10 years. That is a long time!!!. We hope to continue our association well into the future.

verified email - 14 Jun 2020

They were prompt, extremely helpful and friendly - will not hesitate to use again
Thanks Fairbairns for a job well done

Thanks Vanessa. Lovely to hear you were so happy you would come to us again for any future heating and cooling needs.

09 Jun 2020

I was recommended Fairbairns by my brother as they had serviced his heating. I had already had a quote but Fairbairns knowledge and professionalism impressed me. I went with them and were more than happy. Prompt and reliable installation and customer service. Thank you.

Thank you for your kind words! We are happy to hear we could provide you with such a positive experience.

30 May 2020

We have used Fairbairns since they installed our original GDH system in 2006 and the unit has been serviced 2 yearly by them once out of warranty. Only to find this time it was cracked and needed replacing. Disappointing but job done efficiently and installer very helpful. Have recommended to several family and friends. Always get the heating checked it's worth it.

Thank you for your review and for pointing out how important it is to have your heater serviced regularly to make sure it is safe. It's always hard to hear bad news like having to have your heater replaced (especially right now) but we are glad that you have been understanding about the situation. Enjoy your new heater and thanks for the referrals. They are so important to us.

verified email - 30 Apr 2020

The service guys were absolutely amazing, they did everything without hassle. You know you're dealing with a good company when they've just been working on a rainy day in mud and they take off their shoes without asking before entering the house. They walked me through the functions after the replacement was completed and was very helpful. Excellent work Rick (I think that was the guys name but I forgot after they left oops). Price was 100% worth the service and quality, I would definitely go with these guys again.

Approximate cost: $3500

Thanks for your 5 star review. The installers on your job were Chris and Ry. I will be sure to show them your review. They will be pleased as are we that our installers are such good ambassadors for our business. As management are not there during the install customer feedback is so important to us.

06 Feb 2020

We have used Fairbairns over the years they have installed our Evaporated Cooling and Ducted Heating in previous houses, we use them for follow up maintenance on the units. They have have just recently put in a split system for us. They were very professional and efficient as always. There prices are extremely reasonable, they are very prompt with excellent communication followed up with professional installers, They are our "go to" when it comes to all our heating and cooling requirements. I would highly recommend them they never disappoint. An Excellent Company with Excellent Staff. Barb

Thank you for the kind review! We are glad to hear about your recent experience with Fairbairns and hope you get many years out of your new split system.

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