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“We make customer
service a priority”

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191 reviews about The Fawcett Group

verified email - 02 Jan 2024

Friendly & professional but pricey!

Lovely people, very professional and friendly although I was charged almost double another quote I got. Sadly the previous plumber had a family emergency and wasn't able to make it and given the time of the year I had no choice but to go with Fawcett.

I had my handyman replace a previous toilet (back bit) and paid less than $200 for the parts. So I have to assume that Fawcell would have received a trade price and paid less than $200 for the exact same product, meaning, that I was charged $400 for labour.

Overall the staff were all such lovely people and they seem to offer a lot of services which I would have likely taken advantage of, however, $600+ to have the back section of a toilet replaced, this was a little excessive and its extremely unlikely I would use them again.

Approximate cost: $630

I found this business on Word of Mouth

verified email - 27 Mar 2023

Service was prompt and reliable. Very happy

01 Sep 2022

Office staff was friendly and helpful. Simon was quiet, efficient and patient with our dog. His painting of our carport was of excellent quality, he discussed what he was doing at every stage and he had us inspect his work at regular intervals.

17 Aug 2022

Elliot was Punctual and did good job
79143

verified email - 20 Apr 2022

Dennis attended our property yesterday to replace two taps (mixer and garden). He explained the initial quote in great detail and we were given an excellent deal on a fitting that, at first, was beyond our limited budget. The work was done efficiently and with great professionalism. He even, very kindly, removed a filter unit and tidied up our dishwasher hose at no extra cost. On top of all that, he was extremely polite and tidy. When we eventually get around to redoing our kitchen and bathroom, we will have no hesitation in getting Fawcett in to quote the job! :-)

The Fawcett Group 20 Apr 2022

Thankyou very much for your kind words .

23 Mar 2022

Recommended by a friend. Great service, great punctuality and absolute knowledge of the plumbing game. Cheers to Luke the tech who cleared the tree roots out of my drain. Can't recommend them enough. Cheers

The Fawcett Group 24 Mar 2022

Thankyou very much

23 Mar 2022

The service I received from these guys was second to none. Fast, friendly, honest and professional service from beginning to end. An absolute pleasure to deal with. 100% recommended by me. Thank you so much for your excellent work Joe, Jordy, Kane and Quyen.

09 Feb 2022

Prompt, professional friendly service.
Thank you Andy.

14 Oct 2021

They were prompt.
Great service. Job well done
Thankfully

Approximate cost: $150.00

25 Aug 2021

Very happy with the prompt service I received when my hot water service needed replacing..Thank you Luke hot water same day.
Many thanks Ann

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